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fake anti-spyware / redirect


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3 replies to this topic

#1 bigcmd

bigcmd

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Posted 20 November 2010 - 01:20 PM

Here is my problem,

My wife clicked on fake anti-spyware virus and created a problem I can't seem to fix. This has happened before a couple months ago and I fixed it by following bleeping computer (rkill, anti-malware). I then protected computer with Microsoft Security Essentials with no problems until now.

MSE did not pick up virus; said computer was protected and found nothing on full scan. I then did an Rkill and anti-malware scan which seemed to help (got rid of fake anti-spyware) but left me with a redirect search engine problem. Next, I used super anti-spyware which found a bunch of suspicious cookies, but nothing major. With all that, still getting redirect problem, then fake anti-spyware problem came back locking up my computer. Also got a sorry google message about too much activity - made me use passcode key thing (?).

So I need some help.

Thanks

Carter

I have copied my dds and attached the attach.txt file, but the ark.txt file is too big(error this file was too big). Says I have 512k upload quota? I have attached what I could.

My DDS:
DDS (Ver_10-11-10.01) - NTFSx86 NETWORK
Run by Katherine at 10:21:50.67 on Sat 11/20/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.503.178 [GMT -5:00]

AV: Internet Security Suite *On-access scanning enabled* (Updated) {672B957B-EAB6-466A-A267-EE74F8A8AB0C}
AV: Microsoft Security Essentials *On-access scanning disabled* (Updated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
FW: Internet Security Suite *enabled* {5F922630-F121-4190-AF0C-2AC2D7C2A10C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Katherine\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://www.dell4me.com/myway
uInternet Settings,ProxyOverride = <local>
uInternet Settings,ProxyServer = http=127.0.0.1:23012
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\mi1933~1\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [DellSupport] "c:\program files\dell support\DSAgnt.exe" /startup
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [LDM] c:\program files\logitech\desktop messenger\8876480\program\LogitechDesktopMessenger.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ihanotify] c:\program files\verizon\fios\ihs\IHANotify.exe BalloonCount=17 RunNotify=fios BalloonMsg=init
uRun: [vymbqsme] c:\docume~1\kather~1\locals~1\temp\avpwhwwlg\nbodihktsbl.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [<NO NAME>]
mRun: [IntelWireless] c:\program files\intel\wireless\bin\ifrmewrk.exe /tf Intel PROSet/Wireless
mRun: [PCMService] "c:\program files\dell\media experience\PCMService.exe"
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Verizon_McciTrayApp] "c:\program files\verizon\McciTrayApp.exe"
dRun: [ojcefikq] c:\documents and settings\katherine\local settings\application data\otyjfqnnr\cmffgmmtssd.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~2.lnk - c:\program files\logitech\desktop messenger\8876480\program\LogitechDesktopMessenger.exe.vir
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
uPolicies-explorer: DisallowRun = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office14\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
IE: Se&nd to OneNote - c:\progra~1\mi1933~1\office14\ONBttnIE.dll/105
IE: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - {552781AF-37E4-4FEE-920A-CED9E648EADD} - c:\program files\common files\microsoft shared\encarta search bar\ENCSBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1136936991218
DPF: {784797A8-342D-4072-9486-03C8D0F2F0A1} - hxxps://www.battlefieldheroes.com/static/updater/BFHUpdater_4.0.53.0.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - hxxp://3dlifeplayer.dl.3dvia.com/player/install/installer.exe
DPF: {E008A543-CEFB-4559-912F-C27C2B89F13B} - hxxps://www.steuart.com/dwa7W.cab
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxsrvc.dll
Notify: IntelWireless - c:\program files\intel\wireless\bin\LgNotify.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
IFEO: image file execution options - svchost.exe
Hosts: 74.125.45.100 4-open-davinci.com
Hosts: 74.125.45.100 securitysoftwarepayments.com
Hosts: 74.125.45.100 privatesecuredpayments.com
Hosts: 74.125.45.100 secure.privatesecuredpayments.com
Hosts: 74.125.45.100 getantivirusplusnow.com

Note: multiple HOSTS entries found. Please refer to Attach.txt

============= SERVICES / DRIVERS ===============

S1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-12-2 151216]
S1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
S1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
S2 gupdate1c9930456913e22;Google Update Service (gupdate1c9930456913e22);c:\program files\google\update\GoogleUpdate.exe [2009-2-19 133104]
S2 IHA_MessageCenter;IHA_MessageCenter;c:\program files\verizon\iha_messagecenter\bin\Verizon_IHAMessageCenter.exe [2010-10-13 98304]
S2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-2-3 24652]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]

=============== Created Last 30 ================

2010-11-20 14:14:02 388096 ----a-r- c:\docume~1\kather~1\applic~1\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2010-11-20 14:13:57 -------- d-----w- c:\program files\Trend Micro
2010-11-20 13:51:35 6273872 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{3ffe85b8-08ce-4862-b69a-28adce297503}\mpengine.dll
2010-11-20 02:22:38 -------- d-----w- c:\docume~1\kather~1\applic~1\SUPERAntiSpyware.com
2010-11-20 02:22:38 -------- d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-11-20 02:22:25 -------- d-----w- c:\program files\SUPERAntiSpyware
2010-11-19 17:03:16 -------- d-----w- c:\program files\common files\Motive
2010-11-19 17:00:37 -------- d-----w- c:\program files\Verizon
2010-11-19 16:57:13 -------- d-----w- c:\docume~1\kather~1\applic~1\TechWizard
2010-11-19 04:16:24 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-11-19 04:16:23 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-11-19 04:16:23 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-11-19 01:21:01 -------- d-sh--w- c:\docume~1\kather~1\applic~1\Internet Security Suite
2010-11-19 01:20:59 -------- d-sh--w- c:\docume~1\alluse~1\applic~1\ISGGGZS
2010-11-19 01:20:18 -------- d-sh--w- c:\docume~1\alluse~1\applic~1\a406a3
2010-11-01 22:53:14 -------- d-----w- c:\docume~1\alluse~1\applic~1\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2010-11-01 22:48:40 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin7.dll
2010-11-01 22:48:40 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin6.dll
2010-11-01 22:48:40 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
2010-11-01 22:48:40 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
2010-11-01 22:48:40 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
2010-11-01 22:48:40 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
2010-11-01 22:48:40 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
2010-11-01 22:42:02 -------- d-----w- c:\program files\Bonjour
2010-10-28 20:42:09 -------- d-----w- c:\docume~1\kather~1\locals~1\applic~1\Deployment

==================== Find3M ====================

2010-10-19 20:51:33 222080 ------w- c:\windows\system32\MpSigStub.exe
2010-09-18 16:23:26 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53:25 974848 ----a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53:25 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53:25 953856 ----a-w- c:\windows\system32\mfc40u.dll
2010-09-10 05:58:08 916480 ----a-w- c:\windows\system32\wininet.dll
2010-09-10 05:58:06 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-09-10 05:58:06 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-09-08 15:17:46 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-09-08 15:17:46 69632 ----a-w- c:\windows\system32\QuickTime.qts
2010-09-01 11:51:14 285824 ----a-w- c:\windows\system32\atmfd.dll
2010-08-31 13:42:52 1852800 ----a-w- c:\windows\system32\win32k.sys
2010-08-27 08:02:29 119808 ----a-w- c:\windows\system32\t2embed.dll
2010-08-27 05:57:43 99840 ----a-w- c:\windows\system32\srvsvc.dll
2010-08-26 12:52:45 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2010-08-23 16:12:04 617472 ----a-w- c:\windows\system32\comctl32.dll

============= FINISH: 10:22:53.89 ===============

Merged topics then posts. Ark log or any portion thereof appears not to be present. ~ OB

I get a file error when trying to attach the ark.txt file. It appears that I have maxed out on available upload space. Any way to get around this?

attached are partial ark.txt files. Running up against file size quota.

Here is last part of ark.txt file that I can upload. There is about a 67kb file left.

EDIT: 3 more posts merged ~BP

Attached Files


Edited by Budapest, 21 November 2010 - 04:43 PM.


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#2 aommaster

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Posted 29 November 2010 - 05:06 PM

Hello, bigcmd.
My name is aommaster and I will be helping you with your log.

I apologize for the delay in response we get overwhelmed at times but we are trying our best to keep up.
If you have since resolved the original problem you were having, I would appreciate you letting us know. If not please perform the following below so I can have a look at the current condition of your machine.

Thanks

Should you still require assistance, please take note of the points below:
  • Please track this topic by either adding it to your favourites or clicking the Options button at the top of this thread and then Track this topic.
  • Please disable word-wrap before posting logs. This can be done by clicking Format and un-ticking the word-wrap feature in notepad.
  • The logs that you post should be copied and pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • If you do not reply within 5 days, I will have to close your topic. Should you not be able to meet this, please notify me so that I will leave the topic open.
  • Please do not install, update, or run any programs for the duration of the fix.
  • If you do not understand the instructions I provide, please don't hesitate to ask. That's what I'm here for :)
  • Please continue to reply to this topic until I give you the all clean. Just because there are no symptoms of infection doesn't mean that the computer is clean.
  • If you are running Vista, please run all the fixes as an administrator. This is done by right-clicking the program and clicking "Run as Administrator".

Please do the following so I can take a look at the current state of your system.
We need to run Defogger
  • Please download DeFogger to your desktop.
  • Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Note: If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.
Do not re-enable these drivers until the end of the fix.

NEXT:
We need to run RSIT
  • Download random's system information tool (RSIT) by random/random and save it to your desktop.
  • Double click on RSIT.exe.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)

NEXT:
We need to run an Anti-Rootkit (ARK) scan
  • Download GMER and save to your desktop. Note that the file will be randomly named to prevent active malware from stopping the download.
  • Close all other open programs as there is a slight chance your computer will crash.
  • Double click the GMER program. Your security programs may detect GMER's driver trying to load. Allow it.
  • You may see a warning saying "GMER has detected rootkit activity". If so, select NO.
  • Make sure all options are checked except:
    • IAT/EAT
    • Drives/Partition other than Systemdrive, which is typically C:\
    • Show All (This is important, so do not miss it.)
    Note: If GMER crashes or hangs, please retry running a scan. Only this time, in addition to the options mentioned above, uncheck Devices as well.
  • When the scan is complete, click Save and save the log onto your desktop.

If GMER crashes, hangs or blue-screens, do the following
  • Please Download Rootkit Unhooker Save it to your desktop.
    **Note: It is zipped into a .RAR file. If you do not have a .RAR extractor, you can get one for free here
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.
Note:You may get this warning. If so, please ignore it.
"Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?"


In your next reply, please include the following:
  • Log.txt
  • info.txt
  • gmer.log/RKUnhooker log

My website: http://aommaster.com
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If I am helping you and do not respond to your thread for 48 hours, please send me a PM


#3 aommaster

aommaster

    I !<3 malware


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Posted 02 December 2010 - 12:15 AM

Hello bigcmd
Are you still with us?

My website: http://aommaster.com
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Please do not send me PM's requesting for help. The forums are there for a reason : )
If I am helping you and do not respond to your thread for 48 hours, please send me a PM


#4 aommaster

aommaster

    I !<3 malware


  • Malware Response Team
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  • Gender:Male
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  • Local time:11:17 AM

Posted 04 December 2010 - 12:21 AM

Due to lack of feedback, this topic has been closed. If you need this topic reopened, please send me a PM with the address of this thread. This applies only to the original topic starter. Everyone else please begin a New Topic.

My website: http://aommaster.com
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Please do not send me PM's requesting for help. The forums are there for a reason : )
If I am helping you and do not respond to your thread for 48 hours, please send me a PM





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