Hi, I think I have a lot of problems with my laptop. My subscription to McAfee recently expired, so I went online to renew it and after paying $20 or so it didn't renew.. After a couple weeks I noticed that when I would try to use google, it would redirect me to different sites from which I clicked on.
I looked that up on google, saw that it was a virus and I should download AVG, which I did. That did find some trojans, but also screwed up my browsers. I kept getting an error page saying something like "proxy is refusing connections" and also with AVG it wouldn't allow me to access my task manager. I couldn't figure out how to configure AVG properly so I did a system restore back to the point before I installed AVG.
Then I found STOPzilla, which also found probably those same trojans and removed them. Although I am still having problems with the google redirecting virus.
A couple days ago I went onto my facebook account and it had me verify all my information. After I did that it told me my account was accessed from somewhere in California and i live in Pennsylvania. This made me very wary of keyloggers now and scared to access my bank accounts.
I did a google search of best programs to detect and remove keyloggers and i came to this site, cuz of the hijackthis program. Before I was gonna run that I thought I would scour this site for useful information and I came across the tutorial for "Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help" ( http://www.bleepingcomputer.com/forums/topic34773.html
). I downloaded the "defogger", but after it was complete it did not ask me to reboot my computer as it says it would in Step 6. I did however restart my computer just in case.
then i downloaded "DDS" and its been nearly 20 minutes and there still hasn't been a log produced from it.
This is where I need some assistance, or maybe i should have seeked it earlier haha. Im not sure but STOPzilla may be prohibiting "DDS" from functioning, since after i downloaded it STOPzilla popped up a notification saying something about possible malware and asked me to remove or leave it. i chose to leave it alone since i thought it was related to "DDS".
On a side note, I also have programs malwarebytes and ad-aware, if that helps at all.