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Can not boot my computer


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7 replies to this topic

#1 Tobs8

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Posted 20 November 2010 - 11:53 AM

I get the blue screen of death when I am trying to boot up. I can not even boot in safe mode. Any thoughts on how to fix this?

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#2 dc3

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Posted 20 November 2010 - 11:56 AM

It would be helpful if you were to post the make and model of this computer.

What service pack are you running?

Do you have the installation CD the operating system?

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#3 Tobs8

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Posted 21 November 2010 - 10:21 AM

hi. thanks for your help. It is a dell demension 8110 and I am running XP. No I do not have the CD

#4 hamluis

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Posted 21 November 2010 - 10:45 AM

FWIW: System Support Page

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#5 Tobs8

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Posted 21 November 2010 - 11:16 AM

Not sure what I should do. What does FWIW

#6 hamluis

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Posted 21 November 2010 - 11:50 AM

For What It's Worth...meaning that it's info, not a suggestion of any sort. Probably should be read/reviewed for familiarity, if not information that is useful.

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#7 Tobs8

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Posted 21 November 2010 - 11:51 AM

okay, thanks

#8 hamluis

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Posted 22 November 2010 - 12:10 PM

Open topic in Malware Removal Logs, http://www.bleepingcomputer.com/forums/topic356455.html/page__st__15 .

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the logs you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

To avoid confusion, I am closing this topic.

Louis




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