Hi Jeff and welcome to Bleepingcomputer.
I personally can understand your frustrations and your feelings that Bleepingcomputer and its staff or members have failed to help you in your time of need.
But that failure should not be reflected toward the Bleepingcomputer web site, as it is just a web site.
It could be that your post was over-looked or no one who read it knew of any solution to solve your problem.
It has to be remembered, that the staff at BC are volunteers who are given a staff title by the site Admins based on their helpful advice and experience.
But the staff (with the exception of the MRT team) are just like any other member, we volunteer our time to help other members, that is if we know a possible solution and not just an educated guess.
It is my hope, that you give us a second chance the next time you run into a problem with your computer.
Edited by MrBruce1959, 20 November 2010 - 03:14 PM.