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Really serious keylogger problem, please help!


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#1 chaoscreater

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Posted 19 November 2010 - 04:54 AM

Hi guys I really need help badly and ASAP, call me paranoid but this type of thing has happened to me before and it's really pissing me off right now!

What happened was a friend of mine came to my house yesterday to copy some files from me, so I copied it for him and later that day my PC ran a lot slower than usual, like "significantly" slower. My PC is a gaming PC so it's not running slow coz it sucks or anything, it's running on i7 and 8GB ram with hd 5850 etc etc. Anyway i built it myself and i'm a pro in that part so it's not an old pc or anything. Also, i formatted my hardrive 2 days ago so it's totally clean and fresh, everything ran fine and well since 2 days ago until yesterday after i copied the files to my friend's hardrive.

Not only did it run slow, but also my PC froze after copying the files, this NEVER happened to me before, no matter how slow it could and should never slow to the point that it freezes, I was able to run Crysis & Starcraft 2 at the same time while minimizing them both to copy files or burn DVDs, basically doing tons of stuff without lag and this simple copying process to my friend's hardrive froze it just like that, it's too suspicious.

I already did an antivirus scan with Microsoft Security Essentials, Spybot Search & Destroy, Super Antivirus and Emisoft Anti-Malware and the results were all positive, no viruses found and that's pretty logical and expected since i formatted 2 days ago so i didn't install any crap or got infected.

So here's what i think, maybe it's a keylogger? This is the real problem i'm worried about, I had a keylogger on my PC be4, it logged my keystrokes and all the stuff I see on the screen, i had my bank accounts stolen and Paypal and a bunch of other IDs stolen so this is a serious problem. Keyloggers barely get detected by ANY antivirus programs, since they only record keystrokes so aren't really considered viruses.

The obviously solution is to reformat my PC again, since i only did it 2 days ago i won't lose much anyway. The problem is, if my friend's hardrive did contain a keylogger, which spread on my PC, that means it'll spread onto my other hardrives connected to the same PC right? Will it also spread over my wifi network?? I did a lot of Google search and 25% of viruses are easily spread on USBs, and that there's a possibility that they can also spread on a wifi home network. So if my parents or siblings use wifi as well, the virus will spread to their computers too through the router then?? My router is pretty good but i don't think it has firewall, i checked the router homepage and it doesn't seem to have it so i'm worried whether viruses now days can actually do that.


I also tried a system restore and that didn't even work, it just hangs in the system restore screen that kept showing "restoring registry files" or something like that for over 30 mins, it shouldn't take this long and i never had it like this long, especially that my PC is fresh after being formatted.

BTW, I've learned my lesson now and have gotten several good programs that disables autorun.inf on USB as well as USB scanning programs with several other features. But I really need some advice on what to do, obviously i can simply reformat all the computers in my house but that would mean losing all the files on them. But if i backup those files, i obviously need to connect a USB to the PCs, which would then get infected as well. I'm not sure if i can burn the files to DVD, whether the viruses will somehow silently get burned to the disc without me knowing.....


Sorry for this super long message and please don't think i'm paranoid. When you've been keylogged before and lost over $1000 because someone had your bank account details, you can't help but feel helpless and frustrated in a situation like this. Now i can't even trust anyone with their USBs to copy files from me.

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#2 boopme

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Posted 19 November 2010 - 12:42 PM

Hello, the best thing to do here is get a good deep look.
Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
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#3 Orange Blossom

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Posted 19 November 2010 - 08:19 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic361745.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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An ounce of prevention is worth a pound of cure

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