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External Hard Drive Problems. Please Help!

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#1 air


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Posted 27 November 2005 - 08:48 PM

I have a Windows ME operating system, and bought a Maxtor 3100 80GB external hard drive for it. It has all my mp3s, and after working fine for some time, I am now having problems:

1. When I turn on the hard drive, it makes a whirring and clicking sound
2. The computer will not acknowledge/recognize the external hard drive.

What are my options if I do not want to pay for data retrieval. Is there anything I can do myself to fix the problem?

Thanks :thumbsup:

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#2 acklan


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Posted 27 November 2005 - 10:10 PM

Try this link.... http://maxtor.com/portal/site/Maxtor/menui...s&downloadID=73
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#3 Saxif


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Posted 28 November 2005 - 05:49 PM

clicking = bad

Usually clicking drives are either dead or dying. Do what Acklan recommends, use the diagnostic, although you may not get a usable result if your computer can't even see the drive.

Once in a blue moon, a drive that is starting to fail will still work intermittently, and you can grab data from it before it dies completely.

Good luck.

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