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Help!! Unmountable Boot Volume


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6 replies to this topic

#1 lade5

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Posted 19 November 2010 - 01:54 AM

Hi,

I'm new and a little desperate. I used tdsskiller.exe to disinfect my computer of malware, but the following day, I started having problems with my systems and when I tried to reboot it, it gave me a blue screen with unmountable boot volume error. Can anyone tell me what to do about this problem. or should I just get a new harddrive. I would really appreciate the help.

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#2 AustrAlien

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Posted 19 November 2010 - 04:00 AM

I have requested that an expert Malware Removal Team member take a look at this issue. They will reply to this thread.

Please sit tight.
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#3 lade5

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Posted 19 November 2010 - 04:58 AM

I have a windows xp system, I don't have a usb key port.Thought the extra information might help with a solution for my problem , really appreciate the help.

#4 hamluis

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Posted 19 November 2010 - 10:35 AM

System manufacturer and model?

Louis

#5 lade5

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Posted 20 November 2010 - 06:17 AM

It's dell

#6 Broni

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Posted 20 November 2010 - 01:12 PM

Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287 (or http://www.bleepingcomputer.com/forums/index.php?showtopic=28744&hl=hard+drive+diagnostic)
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.
For Toshiba hard drives, see here: http://sdd.toshiba.com/main.aspx?Path=ServicesSupport/FujitsuDrivesUSandCanada/SoftwareUtilities#diagnostic

Note : If you do not know how to set your computer to boot from CD follow the steps here

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#7 Elise

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Posted 23 November 2010 - 06:33 AM

Hello, please let me know if you still need help with this issue.

regards, Elise


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