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Backdoor:Win32/Cycbot.B


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#1 OhNoHelp!

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Posted 18 November 2010 - 03:45 PM

My computer has the Backdoor:Win32/Cycbot.B trojan.
I tried to follow the steps on the forum "how do i remove Backdoor:win32/Cycbot.B" but when I get to the point where Dr. Web wants to move incurable problems to quarantine the computer seizes and gives a blue screen with white lettering that says: "A problem has been detected and windows has been shut down to prevent damage to your computer." and then goes on to say something about a physical memory dump.
Is there anything that can be done to save out computer or is it trashed?
Thanks!

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#2 Orange Blossom

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Posted 18 November 2010 - 10:06 PM

Hello,

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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