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Winfixer Popup And Computer Freeze Ups


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#1 Triumph

Triumph

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Posted 27 November 2005 - 06:19 PM

Hello,

Well I dont know where to really start. Im on a Dell, run Windows xp, and use IE.

I think I cut and pasted an address from a spam email out of curiosity and think this caused my problem with Winfixer popup and computer freezing. It is now worse after I bought and installed Norton Internet Security 2006.

I had McAfee prior to this and since most of it was no longer active I uninstalled it with Norton. I did two full scans with Norton, found one problem and deleted it.
I also did a spybot scan and Ad-Aware scan. One of them, not sure which, found over 100 files to quarantine. I did so. But Norton asked me to delete everything before it would install so I allowed that. Cannot tell you much more.

So, sometimes when IE is open I get a Winfixer popup, not sure at first what it was all about and it clicked ok. It didnt seem to do anything. I have since been clicking cancel or on the x in upper right corner. It usually takes over whatever IE site is open and crashes everything or freezes everything. I can usually hit the x close in upper right on the original IE window after multiples are open and can start over. Lately after Norton is installed, I am getting freezes and have to use a hard shut down and restart. The system is slow now.

I did see some advice elsewhere on this site that advised to go to start, run, and controlmgr (i think) to see what was possible to close. I emptied recycle, temp internet files and somethine else, forget, sorry.

Still have the problem.

I have printed out bleepingcomputer.com/forums/topic18610.html but am afraid to continue since it is not my post and im not sure what to do next.

Help please!

Triumph

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#2 stidyup

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Posted 28 November 2005 - 03:59 AM

If you think you are infected submit a hijackthis log to the HJT Forum.

How to submit a hijackthis log

Download Hijackthis

Try running the following from safe mode (Getting to safe-mode) Sysclean you'll also need the virus template file from here lpt***.zip remember to extract the contents of the zip file into the same folder as Sysclean.com

or

DrWeb CureIT

or

KASFX which is powered by the Kaspersky AV engine, you will need internet access to update it. If you haven't got net access in safe mode, update it before you use it.

If your good with the command line also try Sophos Command Line scanner this command will scan all of your hdd's SAV32CLI.EXE -F -di -remove -dn -mbr -all -zip -p=avscanlog.txt and give you a log file to review afterwards.

Also try installing and running A2 Free and Ewido

I'd also run Spybot(Spybot Tutorial) and Adaware

If your using Win2K/XP run adaware/spybot from "safe mode with command prompt" If your using Win9x just run it from safe mode the command line options aren't needed..

At the C:\ prompt type the following:-

cd\
C:\progra~1\spybot~1\spybotsd.exe /autocheck /autofix
cd\
C:\progra~1\lavasoft\ad-awa~1\ad-aware.exe




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