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Potential infection with Trojan horse PSW.Banker_c.NM


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#1 mountaingirl1961

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Posted 18 November 2010 - 12:52 PM

Folks -

First, thanks for doing this. It's nice to know that the ill-intent demonstrated by the authors of malware is counterbalanced by the presence and willing help of people like you.

I started this journey a couple of days ago, when my Hotmail account was apparently hacked and sent spam e-mail with a link to a get-rich-quick scheme to all of my contacts. I had my computer protected through the Windows XP security system, as well as the firewall that's part of my Speedstream modem. I'm pretty careful in my computing but clearly not careful enough.

As soon as I was aware of the problem, I changed my passwords all over the Internet, changed my credit card numbers, and ran a scan using AVG.

AVG quarantined an item it identified as Trojan horse PSW.Banker_c.NM. The path to the file in question was Documents and Settings/Administrator/svchost.exe. Since I was concerned that was a file necessary to the operation of my system, I started a chat dialogue with the AVC folks, who suggested that I restore the file, which I have done.

Later that day, my Facebook account was compromised, and it sent what I am assuming was an infected link to an IQ "game" through the chat function. I had not yet changed that password, but did so at that point. One of my friends reported receiving the malicious chat message subsequent to that change. I do not know if this was related to my Hotmail problem or was a separate attack.

AVG scans run after the svchost.exe restoration have come back clean; however, I am concerned that I still have a problem since I restored that file and since that was the only file caught in the scan. A friend suggested that I run Hijack This, in order to check for this and other malware that may be causing problems (I know I'm not completely clean as I get popup ads, I no longer trust that I don't have other malware operating on my system.)

Thank you in advance for your help.

MG


++++++++++++++++++++++++=

Here is what the DDS log says. The Attach.txt and ark.txt files are attached.


DDS (Ver_10-11-10.01) - NTFSx86
Run by Administrator at 8:40:10.70 on Thu 11/18/2010
Internet Explorer: 8.0.6001.18702

============== Running Processes ===============


============== Pseudo HJT Report ===============

BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [<NO NAME>]
mRun: [VMware Tools] "c:\program files\vmware\vmware tools\VMwareTray.exe"
mRun: [VMware User Process] "c:\program files\vmware\vmware tools\VMwareUser.exe"
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
LSP: c:\program files\vmware\vmware tools\vsock sdk\bin\win32\vsocklib.dll
Trusted Zone: intuit.com\ttlc
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1289881919047
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: TPSvc - TPSvc.dll
Notify: VMUpgradeAtShutdown - VMUpgradeAtShutdownWXP.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2010-11-18 16:08:21 388096 ----a-r- c:\docume~1\admini~1\applic~1\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2010-11-18 16:08:21 -------- d-----w- c:\program files\Trend Micro
2010-11-18 15:34:12 -------- d-----w- c:\windows\system32\appmgmt
2010-11-16 04:34:12 -------- d-----w- c:\docume~1\alluse~1\applic~1\PC Tools
2010-11-15 16:00:45 -------- d-----w- c:\docume~1\admini~1\applic~1\AVG
2010-11-15 07:46:46 -------- d--h--w- C:\$AVG
2010-11-15 07:42:32 -------- d-----w- c:\docume~1\admini~1\applic~1\AVG10
2010-11-15 07:37:29 -------- d-----w- c:\windows\system32\drivers\AVG
2010-11-15 07:37:29 -------- d-----w- c:\docume~1\alluse~1\applic~1\AVG10
2010-11-15 07:36:15 -------- d-----w- c:\program files\AVG
2010-11-15 07:28:15 -------- d-----w- c:\docume~1\alluse~1\applic~1\MFAData

==================== Find3M ====================

2010-09-18 19:23:26 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53:25 974848 ----a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53:25 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53:25 953856 ----a-w- c:\windows\system32\mfc40u.dll
2010-09-10 05:58:08 916480 ----a-w- c:\windows\system32\wininet.dll
2010-09-10 05:58:06 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-09-10 05:58:06 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-09-01 11:51:14 285824 ----a-w- c:\windows\system32\atmfd.dll
2010-08-31 13:42:52 1852800 ----a-w- c:\windows\system32\win32k.sys
2010-08-27 08:02:29 119808 ----a-w- c:\windows\system32\t2embed.dll
2010-08-27 05:57:43 99840 ----a-w- c:\windows\system32\srvsvc.dll
2010-08-26 12:52:45 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2010-08-23 16:12:04 617472 ----a-w- c:\windows\system32\comctl32.dll

============= FINISH: 8:41:25.78 ===============
Attached File  ark.txt   2.75KB   1 downloads

Attached Files



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#2 maranatha

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Posted 27 November 2010 - 12:53 PM

Hi MG

Welcome to Bleeping Computer.
I'm maranatha and I will be handling your log to help you get cleaned up.

Please do the following.

Download ComboFix from Here to your Desktop.

It's best to disable realtime protection applications as they sometimes interfere with the tool.
Check this link for any applicable programs you may have.
  • Close all open programs and windows
  • Double click combofix.exe and follow the prompts.
  • Vista and Windows 7 users right click Combofix.exe and select Run As Administrator.
  • When finished, it shall produce a log for you. Post the Combofix log
Note: Do not mouse click combofix's window while its running. That may cause it to stall

If you are prompted to install the Recovery Console, Please do so.

Thanks
maranatha

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#3 maranatha

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Posted 02 December 2010 - 09:20 PM

Hi
If you still require help. please respond to this thread or it will be closed in 48 hours.

Thanks
maranatha

Windows7 Professional 64 Bit

 

I'm going in the wrong direction to be in a hurry!


unite_mo.jpg


My help is always free, But I do accept donations.
Donate Here


#4 maranatha

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Posted 05 December 2010 - 01:27 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.

Windows7 Professional 64 Bit

 

I'm going in the wrong direction to be in a hurry!


unite_mo.jpg


My help is always free, But I do accept donations.
Donate Here





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