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#1 Abu-Hassan

Abu-Hassan

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Posted 18 November 2010 - 03:34 AM

Hello,

I came to this forum while searching for a solution to my problem. I updated Windows live messenger to 2011 then it failed to start giving me this message:

" c:\Windows\System32\d3d10core.dll is either not designed to run on windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support."

I restored my PC to an earlier date and tried installing the messenger again and the same problem appears.

This site page refers me to your forum.

http://social.answers.microsoft.com/Forums/en-US/vistaprograms/thread/5b22cb18-626f-4ade-bc60-e6b0e4b827c9

Hope that you and I benefit from each other experience.

Thank you all.


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#2 boopme

boopme

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Posted 18 November 2010 - 11:25 AM

Hello and welcome, I have moved you to the Am I Infected forum as you are.

We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
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