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cant download malwarebyte


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#1 rhr3

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Posted 17 November 2010 - 05:17 PM

I have contacted the win 7 antispyware 2011 bug. I have used rkill to allow me to try to fix. However, everytime I go to download malwarebyte software, a box comes up that says security wont allow it. I have disable avast and windows firewall and tried to change settings on trusted sites, but it still wont allow me to download. Any ideas?

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#2 quietman7

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Posted 17 November 2010 - 06:09 PM

If you cannot use the Internet or download any required programs to the infected machine, you are going to need access to another computer (family member, friend, library etc) with an Internet connection. Save mbam-setup.exe to a flash (usb, pen, thumb, jump) drive or CD, transfer it to the infected machine, then install and run the program. If you cannot transfer to or install on the infected machine, try running the setup (installation) file directly from the flash drive or CD by double-clicking on mbam-setup.exe so it will install on the hard drive. If you cannot copy files to your usb drive, make sure its not "Write Protected". Some flash drives have a switch on the side which could have accidentally been moved to write protect.
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