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Windows 7 32bit BSOD


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#1 Psyrn

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Posted 17 November 2010 - 01:26 PM

Had 3 BSOD's so far. 2 just happened within 5 minutes of eachother. Can anyone translate this log for me?

The recent 2 BSOD's are listed in the log. Many thanks!!!!!

Attached Files



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#2 Zuhl3156

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Posted 17 November 2010 - 05:46 PM

Both bug-check codes are related to memory errors.
http://www.faultwire.com/solutions-fatal_error/MEMORY-MANAGEMENT-0x0000001A-*1041.html
http://www.faultwire.com/solutions-fatal_error/DRIVER-IRQL-NOT-LESS-OR-EQUAL-0x000000D1-*1210.html
You may have damaged RAM. Download Memtest86 and burn the ISO file to disk. Insert the disk in your drive, reboot with your BIOS settings to boot from CD/DVD. Let Memtest86 run for four hours or so and see if it finds any errors.
http://www.memtest.org/

#3 Psyrn

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Posted 17 November 2010 - 10:48 PM

Thanks for those links, however, memtest ran perfectly clean. Any other suggestions?

#4 Zuhl3156

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Posted 17 November 2010 - 10:54 PM

Make sure all of your drivers, including the low level chipset drivers for your motherboard, are up to date. You should get these from your motherboard's manufacturer. Also make sure that your BIOS is up to date.

#5 dc3

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Posted 17 November 2010 - 11:43 PM

If the current BIOS was working previously there isn't any sense in updating it. Flashing the BIOS can be risky to the uninitiated, I would only consider doing this if you have made an addition which requires an update in order for it to work, like changing the BIOS to enable the use of a CPU that would not work with the previous version.

Do you have SP3?

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#6 Psyrn

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Posted 18 November 2010 - 09:27 AM

Thanks for the Speedy replies. Basically limited it to software issues. I installed a driver scanner from PC pitstop. Free scans but costs to have it update the drivers. I just wrote down the names of the 2 outdated drivers and updated them myself rather than blow $30 for a year membership for the program. The scanner Driver Inspector works just as well if you want a free way to quickly scan your drivers. I will link them if anyone requests it. After updating the reltek audio driver and the LAN driver, I was able to play about 5 and a half hours of solid gaming without problem. Will continue testing later today and determine if the problem is completely solved. Thanks again!

#7 cryptodan

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Posted 18 November 2010 - 12:17 PM

Since your BSOD relates to networking, have you tried updating the network driver for your computer?

#8 Psyrn

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Posted 18 November 2010 - 02:22 PM

Yeah- I updated the internet driver.... *CRY* Its still not fixed.... Got home and tried to start the computer up and got this.... multiple times- all BSOD's have something to do with ntkrnlpa.exe


Opened log file 'c:debuglog.txt'

Microsoft ® Windows Debugger Version 6.11.0001.404 X86
Copyright © Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\111810-24554-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\Windows;C:\Windows\system32;C:\Windows\system32\drivers
Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0x82c16000 PsLoadedModuleList = 0x82d5e810
Debug session time: Thu Nov 18 14:11:34.662 2010 (GMT-5)
System Uptime: 0 days 0:01:46.286
Loading Kernel Symbols
...............................................................
................................................................
..................................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, 82c7c2cf, b3617be4, 0}

Probably caused by : hardware ( nt!MiDereferenceControlAreaPfn+18 )

Followup: MachineOwner
---------

2: kd> !analyze -v;r;kv;lmtn;.logclose;q
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 82c7c2cf, The address that the exception occurred at
Arg3: b3617be4, Trap Frame
Arg4: 00000000

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
nt!MiDereferenceControlAreaPfn+18
82c7c2cf 0000 add byte ptr [eax],al

TRAP_FRAME: b3617be4 -- (.trap 0xffffffffb3617be4)
.trap 0xffffffffb3617be4
ErrCode = 00000002
eax=00000102 ebx=88e6c168 ecx=00000000 edx=00000000 esi=88fbd778 edi=88fbd838
eip=82c7c2cf esp=b3617c58 ebp=b3617cb8 iopl=0 nv up ei pl zr na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
nt!MiDereferenceControlAreaPfn+0x18:
82c7c2cf 0000 add byte ptr [eax],al ds:0023:00000102=??
.trap
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x8E

PROCESS_NAME: iPodService.ex

CURRENT_IRQL: 0

MISALIGNED_IP:
nt!MiDereferenceControlAreaPfn+18
82c7c2cf 0000 add byte ptr [eax],al

LAST_CONTROL_TRANSFER: from 82e47595 to 82c7c2cf

STACK_TEXT:
b3617cb8 82e47595 88e6c168 00000006 b3617d01 nt!MiDereferenceControlAreaPfn+0x18
b3617d20 82c5944a 00000190 00000000 b3617ce4 nt!NtWaitForSingleObject+0xc6
b3617d20 774864f4 00000190 00000000 b3617ce4 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
0222fb38 00000000 00000000 00000000 00000000 0x774864f4


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!MiDereferenceControlAreaPfn+18
82c7c2cf 0000 add byte ptr [eax],al

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nt!MiDereferenceControlAreaPfn+18

FOLLOWUP_NAME: MachineOwner

DEBUG_FLR_IMAGE_TIMESTAMP: 0

IMAGE_NAME: hardware

MODULE_NAME: hardware

FAILURE_BUCKET_ID: IP_MISALIGNED

BUCKET_ID: IP_MISALIGNED

Followup: MachineOwner
---------

eax=00000102 ebx=88e6c168 ecx=00000000 edx=00000000 esi=88fbd778 edi=88fbd838
eip=82c7c2cf esp=b3617c58 ebp=b3617cb8 iopl=0 nv up ei pl zr na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
nt!MiDereferenceControlAreaPfn+0x18:
82c7c2cf 0000 add byte ptr [eax],al ds:0023:00000102=??
ChildEBP RetAddr Args to Child
b3617cb8 82e47595 88e6c168 00000006 b3617d01 nt!MiDereferenceControlAreaPfn+0x18
b3617d20 82c5944a 00000190 00000000 b3617ce4 nt!NtWaitForSingleObject+0xc6
b3617d20 774864f4 00000190 00000000 b3617ce4 nt!KiFastCallEntry+0x12a (FPO: [0,3] TrapFrame @ b3617d34)
WARNING: Frame IP not in any known module. Following frames may be wrong.
0222fb38 00000000 00000000 00000000 00000000 0x774864f4
start end module name
80ba5000 80bad000 kdcom kdcom.dll Mon Jul 13 21:08:58 2009 (4A5BDAAA)
82c16000 83026000 nt ntkrpamp.exe Fri Jun 18 23:55:24 2010 (4C1C3FAC)
83026000 8305d000 hal halmacpi.dll Mon Jul 13 19:11:03 2009 (4A5BBF07)
83200000 83218000 rasl2tp rasl2tp.sys Mon Jul 13 19:54:33 2009 (4A5BC939)
8322f000 8323a000 mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 19:13:13 2009 (4A5BBF89)
8323a000 8324b000 PSHED PSHED.dll Mon Jul 13 21:09:36 2009 (4A5BDAD0)
8324b000 83253000 BOOTVID BOOTVID.dll Mon Jul 13 21:04:34 2009 (4A5BD9A2)
83253000 83295000 CLFS CLFS.SYS Mon Jul 13 19:11:10 2009 (4A5BBF0E)
83295000 83340000 CI CI.dll Mon Jul 13 21:09:28 2009 (4A5BDAC8)
83340000 833b1000 Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
833b1000 833bf000 WDFLDR WDFLDR.SYS Mon Jul 13 19:11:25 2009 (4A5BBF1D)
833bf000 833fc000 cmdguard cmdguard.sys Fri Sep 10 18:03:08 2010 (4C8AAB1C)
83800000 83817000 tdx tdx.sys Mon Jul 13 19:12:10 2009 (4A5BBF4A)
83817000 83821000 cmdhlp cmdhlp.sys Fri Sep 10 18:02:21 2010 (4C8AAAED)
83833000 8387b000 ACPI ACPI.sys Mon Jul 13 19:11:11 2009 (4A5BBF0F)
8387b000 83884000 WMILIB WMILIB.SYS Mon Jul 13 19:11:22 2009 (4A5BBF1A)
83884000 8388c000 msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
8388c000 838b6000 pci pci.sys Mon Jul 13 19:11:16 2009 (4A5BBF14)
838b6000 838c1000 vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
838c1000 838d2000 partmgr partmgr.sys Mon Jul 13 19:11:35 2009 (4A5BBF27)
838d2000 838e2000 volmgr volmgr.sys Mon Jul 13 19:11:25 2009 (4A5BBF1D)
838e2000 8392d000 volmgrx volmgrx.sys Mon Jul 13 19:11:41 2009 (4A5BBF2D)
8392d000 83934000 pciide pciide.sys Mon Jul 13 19:11:19 2009 (4A5BBF17)
83934000 83942000 PCIIDEX PCIIDEX.SYS Mon Jul 13 19:11:15 2009 (4A5BBF13)
83942000 83943400 AppleMNT AppleMNT.sys Sun Dec 27 15:44:49 2009 (4B37C741)
83944000 8395a000 mountmgr mountmgr.sys Mon Jul 13 19:11:27 2009 (4A5BBF1F)
8395a000 83963000 atapi atapi.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
83963000 83986000 ataport ataport.SYS Mon Jul 13 19:11:18 2009 (4A5BBF16)
83986000 8398f000 amdxata amdxata.sys Tue May 19 13:57:35 2009 (4A12F30F)
8398f000 839c3000 fltmgr fltmgr.sys Mon Jul 13 19:11:13 2009 (4A5BBF11)
839c3000 839d4000 fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
839d4000 839f3000 cdrom cdrom.sys Mon Jul 13 19:11:24 2009 (4A5BBF1C)
83a02000 83b31000 Ntfs Ntfs.sys Mon Jul 13 19:12:05 2009 (4A5BBF45)
83b31000 83b5c000 msrpc msrpc.sys Mon Jul 13 19:11:59 2009 (4A5BBF3F)
83b5c000 83b6f000 ksecdd ksecdd.sys Mon Jul 13 19:11:56 2009 (4A5BBF3C)
83b6f000 83bcc000 cng cng.sys Mon Jul 13 19:32:55 2009 (4A5BC427)
83bcc000 83bda000 pcw pcw.sys Mon Jul 13 19:11:10 2009 (4A5BBF0E)
83bda000 83be5e80 AppleHFS AppleHFS.sys Sun Dec 27 15:44:52 2009 (4B37C744)
83be6000 83bef000 Fs_Rec Fs_Rec.sys Mon Jul 13 19:11:14 2009 (4A5BBF12)
83bef000 83bfd000 Npfs Npfs.SYS Mon Jul 13 19:11:31 2009 (4A5BBF23)
8bc00000 8bc0b000 Msfs Msfs.SYS Mon Jul 13 19:11:26 2009 (4A5BBF1E)
8bc0b000 8bc16000 TDI TDI.SYS Mon Jul 13 19:12:12 2009 (4A5BBF4C)
8bc18000 8bccf000 ndis ndis.sys Mon Jul 13 19:12:24 2009 (4A5BBF58)
8bccf000 8bd0d000 NETIO NETIO.SYS Mon Jul 13 19:12:35 2009 (4A5BBF63)
8bd0d000 8bd32000 ksecpkg ksecpkg.sys Thu Dec 10 23:04:22 2009 (4B21C4C6)
8bd32000 8bd5f000 rdyboost rdyboost.sys Mon Jul 13 19:22:02 2009 (4A5BC19A)
8bd5f000 8bd91000 fvevol fvevol.sys Fri Sep 25 22:24:21 2009 (4ABD7B55)
8bd91000 8bdb6000 CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
8bdb6000 8bdc3000 crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
8bdc3000 8bdd4000 dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
8bddf000 8bde7000 cmderd cmderd.sys Fri Sep 10 18:03:01 2010 (4C8AAB15)
8bde7000 8bdef000 RDPCDD RDPCDD.sys Mon Jul 13 20:01:40 2009 (4A5BCAE4)
8bdef000 8bdf7000 rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
8bdf7000 8bdff000 rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
8be00000 8be11000 disk disk.sys Mon Jul 13 19:11:28 2009 (4A5BBF20)
8be11000 8be19000 AtiPcie AtiPcie.sys Tue May 05 11:00:16 2009 (4A005480)
8be19000 8be22000 dump_atapi dump_atapi.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
8be22000 8bf6b000 tcpip tcpip.sys Sun Jun 13 23:36:59 2010 (4C15A3DB)
8bf6b000 8bf9c000 fwpkclnt fwpkclnt.sys Mon Jul 13 19:12:03 2009 (4A5BBF43)
8bf9c000 8bfdb000 volsnap volsnap.sys Mon Jul 13 19:11:34 2009 (4A5BBF26)
8bfdb000 8bfe3000 spldr spldr.sys Mon May 11 12:13:47 2009 (4A084EBB)
8bfe3000 8bff3000 mup mup.sys Mon Jul 13 19:14:14 2009 (4A5BBFC6)
8bff3000 8bffb000 hwpolicy hwpolicy.sys Mon Jul 13 19:11:01 2009 (4A5BBF05)
90c00000 90c0d000 watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
90c0e000 90c65000 SRTSP SRTSP.SYS Wed Dec 02 00:34:10 2009 (4B15FC52)
90c65000 90c6e080 SRTSPX SRTSPX.SYS Wed Dec 02 00:36:15 2009 (4B15FCCF)

#9 cryptodan

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Posted 18 November 2010 - 03:18 PM

We need to know more about your BSODs...

Download BlueScreenView (in Zip file)

No installation required.

Unzip downloaded file and double click on BlueScreenView.exe file to run the program and When scanning is done, go to Edit > Select All.

Then go to File > Save Selected Items, and save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Compliments of Broni

#10 Psyrn

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Posted 19 November 2010 - 03:27 AM

Hey, here is the new BSOD log- Just got 2 BSOD'stoday when i turn PC on.....

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#11 cryptodan

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Posted 19 November 2010 - 09:08 AM

What were you doing prior to receiving the first BSOD's?

#12 Psyrn

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Posted 19 November 2010 - 01:24 PM

All BSOD's occured while computer had just loaded Windows. It BSOD's a couple times and finally after restarting multiple time the computer starts working again as long as I dont turn it off

#13 Psyrn

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Posted 19 November 2010 - 01:34 PM

Started up a game, it loaded fine, i went to get a drink and it BSOD'd... I loaded in the game, moved around, then stood still paused while I left.... Here is the log

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#14 Psyrn

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Posted 19 November 2010 - 01:38 PM

Replaced Ram a minute ago and gave me another BSOD on game loading... Same BSOD as my last post

#15 Psyrn

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Posted 19 November 2010 - 01:41 PM

PC Pitstop Driver Scan Results----

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