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trojan horse


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#1 Laura swales

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Posted 17 November 2010 - 03:20 AM

Hi can anyone help me? whilst online last night I managed to get my laptop infected with a trojan virus! I had Mcafee running at the time but it somehow managed to get through, I am getting security warnings from the microsoft online security suite telling me that spy and malware are on my pc and that it can copy any data entered online eg bank accounts etc. I loaded Norton 2010 last night which requested me to uninstall mcafee which is fine, ran a full system scan of all files with Norton and it only found tracking cookies - low hazard. I am getting a very annoying popup warning of a security breach which lists all of the trojans that are on the laptop now, is my laptop safe to go online and does anyne know how to remove this? please help!
thanks
laura

Edit: Moved topic from Introductions to the more appropriate forum. ~ Animal

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#2 Widdybear77

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Posted 17 November 2010 - 03:08 PM

Hello,
Okay if you can afford to buy it get Bulldog antivirus. If not get AVG Antivirus and its completely free. This program will let you have the fee version for life.
Good luck
KW
PS If you don't already have Windows Defender go to Microsoft site and get it. It's free for life any Microsoft Operating System.

#3 AustrAlien

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Posted 17 November 2010 - 10:15 PM

microsoft online security suite

Have a look at the following link:
http://www.bleepingcomputer.com/virus-removal/

If you cannot see there, the name of the rogue security suite that you have, enter the exact name in the search box under "Search Guides", on the right-hand side of the page, and search for the appropriate guide.

I checked for "microsoft online security suite" but did not come up with a match, so I am thinking that may not be the exact name displayed by the malware on your system.

Let us know if you don't have any luck with finding a guide that matches your infection.

If you do find the appropriate guide, follow the instructions closely. Ensure that you do update the MBAM database definitions.
The MBAM log is automatically saved and can be viewed by clicking the Logs tab in MBAM. Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

Please post the log and let us know how the system is running now.

Edited by AustrAlien, 17 November 2010 - 10:16 PM.

AustrAlien
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