Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

combofix


  • Please log in to reply
2 replies to this topic

#1 jjereb

jjereb

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:12:37 PM

Posted 16 November 2010 - 11:27 AM

I hope someone out there can help me get this fixed. A friend of mine is a tech guy, referred me to combofix for my computer problems. I got registered and started following the directions. Combofix says to uninstall AVG. I did it on control panel and got an error saying, "Local machine: installation failed. Installation: Error: Action failed for registry key HKLM\SOFTWARE|Microsoft\Windows NT\CurrentVerison\Windows:creating registry key." Now what? Help?

Edited by Budapest, 16 November 2010 - 04:00 PM.
Moved from Introductions ~BP


BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,573 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:01:37 PM

Posted 16 November 2010 - 04:58 PM

Hello,We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 52,098 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:01:37 PM

Posted 16 November 2010 - 06:51 PM

ComboFix will not run until AVG is uninstalled as a protective measure against the anti-virus. This is because AVG "falsely" detects ComboFix (or its embedded files) as a threat and may remove these files resulting in the tool not working correctly which in turn can cause damaging or "unpredictable results". This is an issue with AVG and since it cannot be effectively disabled before running ComboFix, the author recommends users to uninstall AVG first in order to avoid any possible issues.

Further, no one should be using ComboFix unless specifically instructed to do so by a Malware Removal Expert who can interpret the logs. It is a powerful tool intended by its creator to be "used under the guidance and supervision of an expert. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. When issues arise with other security tools conflicting with ComboFix, experts are aware of them and can advise users what should or should not be done while providing assistance. Those attempting to use ComboFix on their own do not have such information and are at risk when running the tool in an unsupervised environment. Please read the pinned topic ComboFix usage, Questions, Help? - Look here.

Then follow boopme's instructions.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users