Posted 16 November 2010 - 10:31 AM
Hi, I have a DELL Inspiron E1705 and when I try to start Windows XP, the computer may appear to stop responding (hang) with an empty, black screen immediately after the power-on self test (POST) is complete and before the Windows XP logo typically appears on the screen. I've tried rebooting in safe mode, last configuration, taking the battery out and many others. Nothing seems to work! Control Alt Delete just sends it back to POST and then a blank screen once again! I called Dell and they said give them $ & they'll answer my problem! Lol
Any ideas? Please? All my work info is on it and I need to get it up and running soon! Thanks for any advice!
PS! I was running spyware & AVG but it seemed to have gotten hung up overnight so I restarted the computer this morning due to it being frozen). Thus, I'm almost positive a virus initiated the problem.