i did some research online and have reset the jumpers on the MB with no changes. When in the bios/cmos settings, the Supervisor password IS accessible and NOT set up; the User password is "grayed-out" and cannot make changes to that setting. I have removed the hard drive and connected it to my main pc via a docking station for reading it as a usb drive, ran malwarebytes and found/removed several I:\Program Files\MyWebSearch\bar\1.bin\...dll files and one I:\Windows|System32\f3PSSavr.scr .
Before i replace it in the original system, i wanted to know if i can possibly change the admin password some way by accessing the files on the *usb-ed* drive? I have attempted the system restore and Last Known Good Configuration.. nothing changed.
i am not an expert, but know my way around computers pretty well. Any guidance is greatly appreciated!
PC Specs:
HP Pavilion a6244n
2gb ram
500gb Hitachi Deskstar hdd
Vista Home Premium SP1
Please let me know what other information you might need to help me with this conundrum!
Kate
*** UPDATE!!*** i just ordered recovery software from HP i am going to start over with this pc!
Edited by dbkate, 16 November 2010 - 11:23 AM.