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XP professional won't boot. F2 or F8 or DEL doesn't work


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#1 Not Einstein

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Posted 16 November 2010 - 08:34 AM

Hello,

Dell Latitude E6500 XP pro won't boot this morning (worked just fine up to last night).

Screen/graphics card must be OK since on power-on, we get a fraction-of-a-second Windows Logo, some dark blue screen, then a dark screen.

I've tried pressing F8, F2, and even DEL, but don't get any diagnostic or Safe Mode option screens.

Thanks all in advance.

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#2 hamluis

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Posted 16 November 2010 - 09:03 AM

Is the system under warranty?

Dell doesn't seem to provide much in the way of support documentation that might be useful.

Louis




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