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DVD Causes BSOD At Random


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#1 John Blue

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Posted 15 November 2010 - 03:32 PM

Two identical machines, both crash randomly when any burned DVD is placed in the drive. This is the BSOD that I get:

STOP: 0x0000008E (0xC0000005, 0x806E694F, 0xB496A4B8, 0x00000000)

The photo below is the error listed in the Event Log.

The DVDs work fine in a Windows 7 laptop we have, just the two desktops will not recognize them. 1 out of 6 times it will play it, the other times it will blue screen. And I cannot boot the machine with the DVD in the drive, or it will BSOD on bootup.

Nvidia GeForce 8400GS Video Cards (Drivers Updated)
Optiarc DVD AD-7200S Drives (Drivers Updated)
Windows Updates are current.

Any suggestions?

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#2 cryptodan

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Posted 15 November 2010 - 03:58 PM

Have you made sure that all your software and drivers is updated?

#3 John Blue

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Posted 17 December 2010 - 02:45 PM

Yep. Everything is up to date, all the drivers are the most current. These two machines have worked just fine in the past. Just started sometime this year. I have them using external dvd players right now and they work just fine. Still, would like to get the internal ones working...

#4 cryptodan

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Posted 17 December 2010 - 03:15 PM

Have you verified that you are running the most recent patches and updates to your DVD Drives firmware?




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