I have no problem restoring the computer to factory settings to get rid of the problem, but keep getting a message saying my hard drive is not configured for a restore. Not sure what would be easier since I am a novice, removing the malware or restoring to factory settings. Any advice would be appreciated. Thank you.
Edited by Orange Blossom, 15 November 2010 - 02:53 PM.
Move to AII for initial assistance. ~ OB