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Multiple mshta.exe processes following thinkpoint removal


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#1 ga2010

ga2010

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Posted 15 November 2010 - 10:22 AM

Hi,

I am in need of some expert advice here! Last week I noticed that the dreaded Thinkpoint icon had appeared on my desktop, and I also had some issues with browser redirecting. (Probably worth noting that the actual thinkpoint program itself seemingly did not actually install for some reason, and I subsequently removed the installer file from the C: drive)

Following some advice I THOUGHT I had solved the redirect problem, using a combination of Malware Bytes and some manual file removal. I also gave the computer a quick scan with SAS which removed a few extra bits and pieces, and I thought I was in the clear. However, I now seem to have a probelm with mutiple mshta.exe processes running (like 10 at a time), and 2 iexplore processes running. Combined with numerous svchost processes, this is causing the computer to run very slowly, and now I'm not sure about whether I have actually sorted the thinkpoint problem at all!

Any advice you guys can give would be greatly appreciated, please take it slowly as I'm still learning!

Thanks. :)

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