Posted 14 November 2010 - 10:09 PM
I struggled with figuring out where I should post this, but hopefully someone will be able to help me out.
I run Windows 7 home premium on a Dell Inspiron 640m. I bought Windows 7 with the student discount last fall, but since then my e-mail account has been cleared so I have no access to my key code.
My computer has been recently infected by Backdoor: Win32/Cybot.B, and I have had no luck removing it. Judging by advice given to another user on this website, the most secure option for me is to reformat my drive completely. The problem is, I have no backup disk or anything. I was thinking about contacting Windows to see if I could get another installation code e-mailed to me, but I'm not sure this is an option. Does anyone know where I can go from here? I work as an AmeriCorps volunteer, so I don't have the money to spend on another operating system, but I am not opposed to using a third party OS (such as Linux), though I would ideally like to run iTunes. Any help is appreciated!