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antivirus action infection


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3 replies to this topic

#1 redfam

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Posted 14 November 2010 - 02:34 PM

Hi
I am probably one of the least pc wise people on this forum and i have a virus infection called antivirus action that has taken over large parts of my laptop
it has hijacked google and keeps telling me i am infected with pop ups that require me to purchase antivirus action and it stops me doing virually anything
the only reason i can do this is by using my second user side of the pc which still appears to be fuctioning
The logo that it uses is a shield in yellow and blue similar to windows shields and it is alongside many program keys
i have run macafee and windows security and both come up with nil
PLEASE HELP but be prepared to be frustrated with a virtual luddite

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#2 boopme

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Posted 14 November 2010 - 11:38 PM

Hello and welome.

Please follow our Removal Guide here Remove Antivirus Action .
You will move to the Automated Removal Instructions

After you completed that, post your scan log here,let me know how things are.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
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#3 redfam

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Posted 15 November 2010 - 04:49 PM

Hi Boopme
Thanks for the reply to my reply,i will do as instructed but will have to set up my printer 1st so i can print the instructions(,daughter borrowed it)this may take a day or so as she seems to live in a slower parallel universe
will post the log required when completed
Nick

apologies for the grammar

#4 boopme

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Posted 15 November 2010 - 04:54 PM

No problem Nick, we'll keep a light on for ya.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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