Posted 14 November 2010 - 11:43 AM
My computer has a nasty infection of some kind, and searching through the various forums has not helped to resolve it. Here are the symptoms...hopefully someone can help me.
Note that for the last couple of months the machine has been periodically locking up. The amount of time it takes until this happens varies: Sometimes it will run overnight without an issue; sometimes it will lock as it is booting. I believe this is a hardware issue of some kind, not a virus/malware issue, but in the interests of giving all symptoms, I included this. I have run dskchk and a memory check, but neither resolved this issue. I finally decided to ignore it until it cheesed me off enough to take a deep dive into it and start reseating/swapping-out hardare components.
The rest of these symptoms began happening a few days ago. Not all happen all the time, but there is always SOMETHING that goes wrong soon after I boot.
(1) When I'm using IE, and I open a new tab, multiple other instances (windows) of IE open up (going to my home page), one after another.
(2) After the machine is on for a while, I get a "Generic Host Process for Win32 Services" error. After I click that I do not want to send the error report to MS, from then on (until I reboot) it takes forever to open an IE window/tab.
(3) The machine starts giving the "Exclaimation" sound effect every 30-40 seconds.
(4) Normally when I use MS Outlook, the border colors are a shade of blue. After some of the above issue begin happening, I notice that the MS Outlook border colors are beige.
(5) Once, when debugging this I was shutting down, and I got a message that the application "realupdater.exe" had some sort of issue and could not shut down. I googled that app, and found that "realupdater.exe" is a nasty thing, so I suspect it might be part of the problem.
I use TrendMicro Internet Security as my anti-virus software. To resolve the above issue I have tried to use Malwarebytes Anti-Malware, Spybot Search & Destroy, and the eval copy of Unhack me. I also tried to go back to a previous system restore point. Finally, I also ran Hijack This, but do not know enough about the utility to make informed decisions as to what I can "fix" and what I should leave alone.
Occasionally, as I'm trying some debugging activities, and I think I'm getting somewhere, the "machine lock" issue happens, adding to the general ambiance of this joyful experience (grin).
Any ideas on how I can get out of this digital hell?