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Cant remove ClickCheck.com


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#1 toxicpuke

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Posted 13 November 2010 - 08:49 PM

Hello all. I have had a problem with pop up recently and download some new scanners and made sure my computer was up to date. This helped stop a majority of the pop ups. I downloaded Super anti spy-ware free edition and it found a cookie called FastClick.com, which was one of the sites that would pop up on occasions. So i deleted it, however every scan i do after that still finds the same cookie leading me to believe its reloading its self after being deleted. Upon some research it seems to cause the same symptoms my computer is having. I tried to find its registry ect and delete it manually but i cant find any of its registry files in my registry. I normally wouldn't come here for a cookie alone but some of the sites it tries to redirect to me or pop up does have some nasty bugs on them so i would just like to be safe. Any help it great :)

Edited by hamluis, 13 November 2010 - 09:23 PM.
Moved from XP forum to Am I Infected ~ Hamluis.


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#2 boopme

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Posted 14 November 2010 - 12:29 AM

Hello, I think this will help here.

Please read and follow all these instructions.
  • Please download GooredFix and save it to your Desktop.
  • Double-click GooredFix.exe to run it.
  • A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called Goored.txt).

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware
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#3 toxicpuke

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Posted 14 November 2010 - 05:18 PM

GooredFix by jpshortstuff (03.07.10.1)
Log created at 17:03 on 14/11/2010 (toxicpuke)
Firefox version 3.6.12 (en-US)

========== GooredScan ==========


========== GooredLog ==========

C:\Program Files\Mozilla Firefox\extensions\
{972ce4c6-7e08-4474-a285-3208198ce6fd} [03:06 07/01/2002]
{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} [05:38 18/10/2010]
{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} [03:46 19/10/2010]

C:\Documents and Settings\toxicpuke\Application Data\Mozilla\Firefox\Profiles\9f83atl0.default\extensions\
{20a82645-c095-46ed-80e3-08825760534b} [17:14 25/09/2010]

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"{20a82645-c095-46ed-80e3-08825760534b}"="c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\" [21:41 16/07/2010]
"jqs@sun.com"="C:\Program Files\Java\jre6\lib\deploy\jqs\ff" [05:38 18/10/2010]

-=E.O.F=-


This is male-ware bytes ( i had it installed on my computer previously should i reinstall?)




Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4052

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

11/14/2010 5:13:33 PM
mbam-log-2010-11-14 (17-13-33).txt

Scan type: Quick scan
Objects scanned: 119470
Time elapsed: 5 minute(s), 3 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



Here is my Super AntiSpyware scan

C:\Documents and Settings\toxicpuke\Cookies\toxicpuke@fastclick.com

Edited by toxicpuke, 14 November 2010 - 05:33 PM.


#4 boopme

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Posted 14 November 2010 - 06:30 PM

OK, looks like SAS found it. But your MBAM is old.. yours says Database version: 4052 and its now at 5117 so,,


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal/regular mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 toxicpuke

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Posted 15 November 2010 - 02:06 PM

I tried updating my Malwarebytes and i had an error. Specifically MBAM_ERROR_UPDATING (12007,0,WinHttpSendRequest)

So i unloaded it and tried to download off your link. However when it updated the same error happened. So then i named the file differently and still had no luck.

#6 boopme

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Posted 15 November 2010 - 02:25 PM

Please ensure these items are excluded from your Antivirus AND your Firewall - 12007 error usually means that the download is being blocked -

Exclude Malwarebytes' Anti-Malware's Files and Folders From Other Active Security Programs:

For Windows XP:

•C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
•C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
•C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
•C:\Program Files\Malwarebytes' Anti-Malware\zlib.dll
•C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll
•C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll
•C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref
•C:\Windows\System32\drivers\mbam.sys
•C:\Windows\System32\drivers\mbamswissarmy.sys
{Credit,noknojohn}


The FAQ contains examples of setting file exclusions for some known AV products
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 toxicpuke

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Posted 17 November 2010 - 01:59 PM

Im still not getting it to update. I tried opening up some ports and deleting any other programs that could have been blocking it. Of course i could be having a brain fart, however i followed a guide just to make sure i was doing it right. Sorry for not responding faster i been heading around mid term time.

I had male-ware infection a few months back that attached its self to my ad-aware scanner and had to manually delete all the files i could. Do you think that could be part of the problem in anyway?

Edited by toxicpuke, 17 November 2010 - 02:07 PM.


#8 boopme

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Posted 17 November 2010 - 02:35 PM

1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.
2. Restart your computer (very important).
3. Download and run this utility. Mbam clean
4. It will ask to restart your computer (please allow it to).
5. After the computer restarts, install the latest version from here. http://www.malwarebytes.org/mbam-download.php
Note: You will need to reactivate the program using the license you were sent.
Note: If using Free version, ignore the part about putting in your license key and activating.
Launch the program and set the Protection and Registration.
Then go to the UPDATE tab if not done during installation and check for updates.
Restart the computer again and verify that MBAM is in the task tray and run a Quick Scan and post that log.


Manually Downloading Updates:
Manually download them from HERE and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine..

Note: Mbam-rules.exe is not updated daily. Another way to get the most current database definitions if you're having problems updating through the program's interface or have already manually downloaded the latest definitions (mbam-rules.exe) shown on this page, is to do the following: Install MBAM on a clean computer, launch the program and update through MBAM's interface. Copy the definitions (rules.ref) to a USB stick or CD and transfer that file to the infected machine. Copy rules.ref to the location indicated for your operating system. If you cannot see the folder, then you may have to Reconfigure Windows to show it.[list]
[*]XP: C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware
[*]Vista: C:\Documents and Settings\Users\All Users\Malwarebytes\Malwarebytes' Anti-Malware
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 toxicpuke

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Posted 22 November 2010 - 11:34 PM

I tried doing the Manuel download but the link appears to not be working. I also tried updating it from my fathers lap top and I'm not having any luck. I do have a back up registry i made from before i was having such problems if you think that would help any.

#10 boopme

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Posted 22 November 2010 - 11:56 PM

You can try that or even a system restore to somewhere about a week ago and see.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 toxicpuke

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Posted 23 November 2010 - 12:27 AM

No luck with merging my registry. Ill try the System restore. Just not tonight cause i have some papers ill have to put on my flash drive.

#12 toxicpuke

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Posted 25 November 2010 - 10:41 PM

I did the system restore and it helped my computers speed. However it hasn't taken care of the redirect or pop up problem.

#13 boopme

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Posted 25 November 2010 - 10:56 PM

Yes the System Restore won't kill the malware but hoping it allows us to scan.

Let's first do this.
Reboot into Safe Mode with Networking
How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you

should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode with Networking using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.


>>>> Download this file and doubleclick on it to run it. Allow the information to be merged

with the registry.

RKill....

Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links

    below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as

    malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As

    Administrator)

  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply

Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.


If you continue having problems running rkill.com, you can download iExplore.exe or

eXplorer.exe, which are renamed copies of rkill.com, and try them instead.

Now try to Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Run it even if it still won't update.


Reboot into Normal mode and do an Online scan.

Please perform a scan with Eset Online Antiivirus Scanner.
This scan requires Internet Explorer to work. Vista/Windows 7 users need to run Internet Explorer as Administrator.
To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run As Administrator from the context menu.
  • Click the green Posted Image button.
  • Read the End User License Agreement and check the box:
  • Check Posted Image.
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Check Remove found threats and Scan potentially unwanted applications. (If given the option, choose "Quarantine" instead of delete.)
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer.
  • If offered the option to get information or buy software at any point, just close the window.
  • The scan will take a while so be patient and do NOT use the computer while the scan is running. Keep all other programs and windows closed.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop as ESETScan.txt.
  • Push the Posted Image button, then Finish.
  • Copy and paste the contents of ESETScan.txt in your next reply.
Note: A log.txt file will also be created and automatically saved in the C:\Program Files\EsetOnlineScanner\ folder.
If you did not save the ESETScan log, click Posted Image > Run..., then type or copy and paste everything in the code box below into the Open dialogue box:

C:\Program Files\ESET\EsetOnlineScanner\log.txt
  • Click Ok and the scan results will open in Notepad.
  • Copy and paste the contents of log.txt in your next reply.
-- Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.

NOTE: In some instances if no malware is found there will be no log produced.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 toxicpuke

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Posted 29 November 2010 - 12:59 AM

It still wouldn't update. Also ever after running Rkill, it still attempted to redirect me. However here is the log.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4052

Windows 5.1.2600 Service Pack 2 (Safe Mode)
Internet Explorer 8.0.6001.18702

11/29/2010 12:55:24 AM
mbam-log-2010-11-29 (00-55-24).txt

Scan type: Quick scan
Objects scanned: 118469
Time elapsed: 5 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#15 toxicpuke

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Posted 29 November 2010 - 01:02 AM

This log file is located at C:\rkill.log.
Please post this only if requested to by the person helping you.
Otherwise you can close this log when you wish.
Ran as Administrator on 11/29/2010 at 0:46:19.


Services Stopped:


Processes terminated by Rkill or while it was running:


C:\Documents and Settings\Administrator\My Documents\Downloads\rkill.scr


Rkill completed on 11/29/2010 at 0:46:22.




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