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security tool or system tool problem

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#1 Big Trev

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Posted 13 November 2010 - 03:54 PM

hi i think i picked this up clisking on an unknown facebook link msg (stupid but lesson learnednow)
i have tried to follow your link to remove this
Keps falling over at step5 where i try to run the `rkill` or other renamed variations from my desktop . the malware just keeps stopping the black screen running. It pops up for about a sec and then disapears...
is there any other workaround here..

i am aware that this is not that serious but just a real nuiscance popping up evry few minutes etc

Your help would be appreciated

Edited by Orange Blossom, 13 November 2010 - 04:25 PM.
Move to AII for initial assistance. ~ OB

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#2 Big Trev

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Posted 13 November 2010 - 05:24 PM

tried your link to remove system tool malware

cannot get past step5 (rkill + other renamed copies)

black screen just pops up for 1 sec and disappears with red screen alert from security/system tool

any other work arounds here please

Edited by Orange Blossom, 13 November 2010 - 06:44 PM.
Merged topics. ~ OB

#3 Orange Blossom

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Posted 13 November 2010 - 06:44 PM


Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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An ounce of prevention is worth a pound of cure

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