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#1 tom300

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Posted 13 November 2010 - 11:50 AM

I received an e-mail entitled DHL delivery. When I clicked on it a "security tools" program attached to my computer. McAfee said it removed it but it did not. I deleted it and it came back. I tried a system restore and everytime it got to restore a message came up from the Malware stopping it from running. How do I remove this?

Edited by hamluis, 13 November 2010 - 02:12 PM.
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#2 AustrAlien

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Posted 13 November 2010 - 03:20 PM

"security tools"

Have a look at the removal guide linked below. Is this what you have on your system? If it is, please follow the removal guide closely, and then post the MBAM log in this thread when you have completed the instructions, and let us know how your computer is running then.

Remove Security Tool and SecurityTool (Uninstall Guide)
Posted by Grinler on September 25, 2009
http://www.bleepingcomputer.com/virus-removal/remove-security-tool

Note: Step #13
"Once the file has been downloaded, open the C:\program files\Malwarebytes' Anti-Malware\ folder and double-click on the file you downloaded in step 14."

This should read "you downloaded in step 12."

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Edit: :welcome: to the BC forums!

Edited by AustrAlien, 13 November 2010 - 03:23 PM.

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