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Help - Infection can't get rid of...(Backdoo.SpyNet.M)???


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#1 RowdyE

RowdyE

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Posted 13 November 2010 - 11:01 AM

I keep getting a warning everytime my computer starts up. Malwarebytes' pops-up a warning everytime my computer starts up. I says:

"Malwarebytes' Anti-Malware has detected a maliciou process attempting to start and has blocked the execution attemp. Please select an option below.

C:\DIRECTORY\CYBERGATE\INSTALL\SERVER.EXE
(Backdoor.SpyNet.M)"

I click Quarantine, but it comes back everytime I restart the computer.

I am also get a warning the Window Security Center is off. I click to turn it on, but get a message that says:

"The Windows Security Service can't be started"

No matter what I try I can't get it to turn on.

I am running Windows 7 32bit and have scan with Norton and Malwarebytes'. They removed some stuff, but now say no issues founds. What can I do to fix these problems?

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#2 Orange Blossom

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Posted 13 November 2010 - 06:15 PM

Hello,

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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