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Rootkit possibly more


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61 replies to this topic

#1 Zales127

Zales127

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  • Local time:11:19 PM

Posted 13 November 2010 - 08:30 AM

Referred from here: http://www.bleepingcomputer.com/forums/topic360038.html ~ OB

For about 2 weeks I have not been able to load my desktop. I get to the point where I can enter my password, at which point it appears like the desktop is loading but I only get a white screen. I have to shut down and log back in in safe mode with networking.

Not sure if Im jumping ahead of myself..but after logging in with safe mode yesterday, I appeared to get what was called the redirect virus. But Im sure I have to take care of one thing at a time. I am told I need to be able to run in normal mode to get all the quips out of the redirect virus..so I guess first thing first..how do I get back into Normal Mode.


DDS (Ver_10-11-10.01) - NTFSx86 NETWORK
Run by Mom at 7:48:08.96 on Sat 11/13/2010
Internet Explorer: 7.0.6002.18005 BrowserJavaVersion: 1.6.0_06
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2037.1370 [GMT -5:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\wbem\wmiprvse.exe
C:\Users\Mom\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uSearch Page =
uStart Page = hxxp://www.aol.com/
uSearch Bar =
mStart Page = hxxp://www.comcast.net/
mDefault_Page_URL = hxxp://www.yahoo.com/
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
mWindow Title = Windows Internet Explorer provided by Comcast
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearchAssistant =
uURLSearchHooks: H - No File
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_06\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: Lexmark Printable Web: {d2c5e510-be6d-42cc-9f61-e4f939078474} - c:\program files\lexmark printable web\bho.dll
TB: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
TB: {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - No File
uRun: [OM2_Monitor] "c:\program files\olympus\olympus master 2\MMonitor.exe"
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [RIMDeviceManager] "c:\program files\common files\research in motion\rimdevicemanager\RIMDeviceManager.exe" -RunServer
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10d.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [Camera Assistant Software] "c:\program files\camera assistant software for toshiba\traybar.exe" /start
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
mRun: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [NDSTray.exe] NDSTray.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [00TCrdMain] c:\program files\toshiba\flashcards\TCrdMain.exe
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [OM2_Monitor] "c:\program files\olympus\olympus master 2\FirstStart.exe" /OM
mRun: [Intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe startup
mRun: [ddoctorv2] "c:\program files\comcast\desktop doctor\bin\sprtcmd.exe" /P ddoctorv2
mRun: [<NO NAME>]
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [lxdqmon.exe] "c:\program files\lexmark z2400 series\lxdqmon.exe"
mRun: [lxdqamon] "c:\program files\lexmark z2400 series\lxdqamon.exe"
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Skytel] Skytel.exe
mRun: [Google Quick Search Box] "c:\program files\google\quick search box\GoogleQuickSearchBox.exe" /autorun
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_06\bin\jusched.exe"
mRun: [ISTray] "c:\program files\spyware doctor\pctsTray.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [lxdumon.exe] "c:\program files\lexmark 5600-6600 series\lxdumon.exe"
mRun: [EzPrint] "c:\program files\lexmark 5600-6600 series\ezprint.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRunOnce: [{D2C5E510-BE6D-42CC-9F61-E4F939078474}] "c:\program files\lexmark printable web\temp\setup.exe" english "c:\program files\Lexmark Printable Web" /iebho
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
StartupFolder: c:\users\mom\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\deskto~1.lnk - c:\program files\research in motion\blackberry\DesktopMgr.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_06\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {5067A26B-1337-4436-8AFE-EE169C2DA79F} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
Trusted Zone: getaroom.com\www
Trusted Zone: logmeinrescue.com\secure
Trusted Zone: webex.com\workingsol
Trusted Zone: workingsol.com\www
Trusted Zone: wsinet.com\cclub
DPF: Microsoft XML Parser for Java - file:///C:/Windows/Java/classes/xmldso.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {A7846ED2-9DE6-4E8A-B116-A8ACEBFA7DB1} - hxxp://rms2.invokesolutions.com/events/bin/6.2.0.1452/MILive.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {D8AA889B-2C65-47C3-8C16-3DCD4EF76A47}
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\intuit\quickbooks 2009\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\users\mom\appdata\roaming\mozilla\firefox\profiles\4f7piatz.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?fr=ffsp1&p=
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=ffds1&p=
FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPcol308.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\users\mom\appdata\roaming\facebook\npfbplugin_1_0_1.dll
FF - plugin: c:\users\mom\appdata\roaming\move networks\plugins\071803000001\npqmp071803000001.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false
============= SERVICES / DRIVERS ===============

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2010-7-21 218592]
R1 jswpslwf;JumpStart Wireless Filter Driver;c:\windows\system32\drivers\jswpslwf.sys [2008-5-6 20352]
R3 FwLnk;FwLnk Driver;c:\windows\system32\drivers\FwLnk.sys [2008-2-13 7168]
S1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-9-16 214664]
S1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
S1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
S2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\spyware doctor\bdt\BDTUpdateService.exe [2010-7-21 112592]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 ConfigFree Service;ConfigFree Service;c:\program files\toshiba\configfree\CFSvcs.exe [2007-12-25 40960]
S2 CSHelper;CopySafe Helper Service;c:\windows\system32\CSHelper.exe [2009-8-2 266240]
S2 gupdate1ca1b9784d7a669;Google Update Service (gupdate1ca1b9784d7a669);c:\program files\google\update\GoogleUpdate.exe [2009-8-12 133104]
S2 lxdq_device;lxdq_device;c:\windows\system32\lxdqcoms.exe -service --> c:\windows\system32\lxdqcoms.exe -service [?]
S2 lxdqCATSCustConnectService;lxdqCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdqserv.exe [2008-2-27 98984]
S2 lxdu_device;lxdu_device;c:\windows\system32\lxducoms.exe -service --> c:\windows\system32\lxducoms.exe -service [?]
S2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2009-11-5 359952]
S2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2009-11-5 144704]
S2 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2010-7-21 366840]
S2 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2010-7-21 1142224]
S2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;c:\program files\toshiba\smartlogservice\TosIPCSrv.exe [2007-12-3 126976]
S2 wfpservice;Windows Feedback Panel Background Service;c:\program files\microsoft windows feedback panel\WFPService.EXE [2010-4-15 253760]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2008-8-15 99376]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
S3 jswpsapi;Jumpstart Wifi Protected Setup;c:\program files\jumpstart\jswpsapi.exe [2008-5-6 937984]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2009-11-5 606736]
S3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-11-5 79816]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-11-5 35272]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-11-5 34248]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-11-5 40552]
S3 SMSIVZAM5;SMSIVZAM5 NDIS Protocol Driver;c:\progra~1\verizo~1\vzacce~1\SMSIVZAM5.SYS [2009-5-25 32408]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

=============== Created Last 30 ================

2010-11-12 19:27:36 -------- d-----w- c:\program files\ESET
2010-11-12 17:12:25 -------- d-----w- c:\users\mom\appdata\roaming\Malwarebytes
2010-11-12 17:12:14 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-11-12 17:12:14 -------- d-----w- c:\progra~2\Malwarebytes
2010-11-12 17:12:13 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-11-12 17:12:13 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-11-12 14:53:54 -------- d-----w- c:\users\mom\appdata\roaming\SUPERAntiSpyware.com
2010-11-12 14:53:54 -------- d-----w- c:\progra~2\SUPERAntiSpyware.com
2010-11-12 14:53:49 -------- d-----w- c:\program files\SUPERAntiSpyware
2010-11-12 12:11:30 6084944 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{c492bb6e-1d35-4884-93d6-32bfc972bff4}\mpengine.dll

==================== Find3M ====================

2010-09-06 21:50:12 246236 ----a-w- c:\progra~2\SPLB048.tmp
2010-09-04 16:04:36 246236 ----a-w- c:\progra~2\SPL647D.tmp
2010-09-04 15:58:18 246236 ----a-w- c:\progra~2\SPLA0E0.tmp
2010-09-04 15:51:19 246236 ----a-w- c:\progra~2\SPLF4CC.tmp
2010-09-04 15:49:42 246236 ----a-w- c:\progra~2\SPL7B97.tmp
2010-09-04 15:47:52 246236 ----a-w- c:\progra~2\SPLCE08.tmp
2010-09-04 14:10:34 906703 ----a-w- c:\progra~2\SPL4FED.tmp
2010-08-17 14:11:37 128000 ----a-w- c:\windows\system32\spoolsv.exe

=================== ROOTKIT ====================

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 6.0.6002 Disk: Hitachi_ rev.BBCO -> Harddisk0\DR0 -> \Device\Ide\iaStor0

device: opened successfully
user: MBR read successfully

Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys PCTCore.sys >>UNKNOWN [0x868CF446]<<
c:\windows\system32\drivers\PCTCore.sys PC Tools Kernel Driver Suite
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x868d5504]; MOV EAX, [0x868d5580]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 ntkrnlpa!IofCallDriver[0x8288D962] -> \Device\Harddisk0\DR0[0x868B0030]
3 CLASSPNP[0x831808B3] -> ntkrnlpa!IofCallDriver[0x8288D962] -> [0x868AF688]
5 PCTCore[0x82F1EEAE] -> ntkrnlpa!IofCallDriver[0x8288D962] -> [0x85063028]
\Driver\iaStor[0x868B3468] -> IRP_MJ_CREATE -> 0x868CF446
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; MOV ES, AX; MOV DS, AX; MOV SI, 0x7c00; MOV DI, 0x600; MOV CX, 0x200; CLD ; REP MOVSB ; PUSH AX; PUSH 0x61c; RETF ; STI ; PUSHA ; MOV CX, 0x137; MOV BP, 0x62a; ROR BYTE [BP+0x0], CL; INC BP; }
detected disk devices:
\Device\Ide\IAAStorageDevice-0 -> \??\IDE#DiskHitachi_HTS542516K9SA00_________________BBCOC33P#4&9ae4d71&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
\Driver\iaStor DriverStartIo -> 0x868CF292
user != kernel MBR !!!
sectors 312581806 (+255): user != kernel
Warning: possible TDL4 rootkit infection !
TDL4 rootkit infection detected ! Use: "mbr.exe -f" to fix.

============= FINISH: 7:50:02.27 ===============

Attached Files


Edited by boopme, 17 November 2010 - 12:14 PM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 21 November 2010 - 03:02 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply



Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • extract RKUnhooker to your desktop
    Note** it is zipped up in a .rar file - If you do not have a program to unzip this type of file
    you can get a free one from here - http://www.7-zip.org/
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

In your next post I need the following

1.logs from DDS
2.log from RKUnHooker
3.let me know of any problems you may have had
[/list]
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 Zales127

Zales127
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Posted 23 November 2010 - 11:29 AM

Thank you Gringo. The post got buried and I didnt see your reply. I will be doing the processes asap!!! Thank you for replying!

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:12:19 AM

Posted 23 November 2010 - 11:37 AM

:thumbup2:
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 Zales127

Zales127
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  • Members
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  • Local time:11:19 PM

Posted 23 November 2010 - 12:43 PM

DDS (Ver_10-11-10.01) - NTFSx86 NETWORK
Run by Mom at 12:37:52.21 on Tue 11/23/2010
Internet Explorer: 7.0.6002.18005 BrowserJavaVersion: 1.6.0_06
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2037.750 [GMT -5:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\Explorer.EXE
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Windows\system32\svchost.exe -k netsvcs
C:\Users\Mom\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uSearch Page =
uStart Page = hxxp://www.aol.com/
uSearch Bar =
mStart Page = hxxp://www.comcast.net/
mDefault_Page_URL = hxxp://www.yahoo.com/
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
mWindow Title = Windows Internet Explorer provided by Comcast
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearchAssistant =
uURLSearchHooks: H - No File
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_06\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: Lexmark Printable Web: {d2c5e510-be6d-42cc-9f61-e4f939078474} - c:\program files\lexmark printable web\bho.dll
TB: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
TB: {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - No File
uRun: [1040749826] c:\program files\toshiba registration\registration.exe /r "c:\program files\toshiba registration\Registration.rpd"
uRun: [OM2_Monitor] "c:\program files\olympus\olympus master 2\MMonitor.exe"
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [13333013] c:\programdata\13333013\13333013.exe
uRun: [RIMDeviceManager] "c:\program files\common files\research in motion\rimdevicemanager\RIMDeviceManager.exe" -RunServer
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10d.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [Camera Assistant Software] "c:\program files\camera assistant software for toshiba\traybar.exe" /start
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
mRun: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [NDSTray.exe] NDSTray.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [00TCrdMain] c:\program files\toshiba\flashcards\TCrdMain.exe
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [OM2_Monitor] "c:\program files\olympus\olympus master 2\FirstStart.exe" /OM
mRun: [Intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe startup
mRun: [ddoctorv2] "c:\program files\comcast\desktop doctor\bin\sprtcmd.exe" /P ddoctorv2
mRun: [<NO NAME>]
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [lxdqmon.exe] "c:\program files\lexmark z2400 series\lxdqmon.exe"
mRun: [lxdqamon] "c:\program files\lexmark z2400 series\lxdqamon.exe"
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Skytel] Skytel.exe
mRun: [Google Quick Search Box] "c:\program files\google\quick search box\GoogleQuickSearchBox.exe" /autorun
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_06\bin\jusched.exe"
mRun: [ISTray] "c:\program files\spyware doctor\pctsTray.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [lxdumon.exe] "c:\program files\lexmark 5600-6600 series\lxdumon.exe"
mRun: [EzPrint] "c:\program files\lexmark 5600-6600 series\ezprint.exe"
mRunOnce: [{D2C5E510-BE6D-42CC-9F61-E4F939078474}] "c:\program files\lexmark printable web\temp\setup.exe" english "c:\program files\Lexmark Printable Web" /iebho
StartupFolder: c:\users\mom\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\deskto~1.lnk - c:\program files\research in motion\blackberry\DesktopMgr.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_06\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {5067A26B-1337-4436-8AFE-EE169C2DA79F} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
Trusted Zone: getaroom.com\www
Trusted Zone: logmeinrescue.com\secure
Trusted Zone: webex.com\workingsol
Trusted Zone: workingsol.com\www
Trusted Zone: wsinet.com\cclub
DPF: Microsoft XML Parser for Java - file:///C:/Windows/Java/classes/xmldso.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {A7846ED2-9DE6-4E8A-B116-A8ACEBFA7DB1} - hxxp://rms2.invokesolutions.com/events/bin/6.2.0.1452/MILive.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {D8AA889B-2C65-47C3-8C16-3DCD4EF76A47}
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\intuit\quickbooks 2009\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\users\mom\appdata\roaming\mozilla\firefox\profiles\4f7piatz.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?fr=ffsp1&p=
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=ffds1&p=
FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPcol308.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\users\mom\appdata\roaming\facebook\npfbplugin_1_0_1.dll
FF - plugin: c:\users\mom\appdata\roaming\move networks\plugins\071803000001\npqmp071803000001.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false
============= SERVICES / DRIVERS ===============

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2010-7-21 218592]
R1 jswpslwf;JumpStart Wireless Filter Driver;c:\windows\system32\drivers\jswpslwf.sys [2008-5-6 20352]
R3 FwLnk;FwLnk Driver;c:\windows\system32\drivers\FwLnk.sys [2008-2-13 7168]
S1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-9-16 214664]
S2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\spyware doctor\bdt\BDTUpdateService.exe [2010-7-21 112592]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 ConfigFree Service;ConfigFree Service;c:\program files\toshiba\configfree\CFSvcs.exe [2007-12-25 40960]
S2 CSHelper;CopySafe Helper Service;c:\windows\system32\CSHelper.exe [2009-8-2 266240]
S2 gupdate1ca1b9784d7a669;Google Update Service (gupdate1ca1b9784d7a669);c:\program files\google\update\GoogleUpdate.exe [2009-8-12 133104]
S2 lxdq_device;lxdq_device;c:\windows\system32\lxdqcoms.exe -service --> c:\windows\system32\lxdqcoms.exe -service [?]
S2 lxdqCATSCustConnectService;lxdqCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdqserv.exe [2008-2-27 98984]
S2 lxdu_device;lxdu_device;c:\windows\system32\lxducoms.exe -service --> c:\windows\system32\lxducoms.exe -service [?]
S2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2009-11-5 359952]
S2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2009-11-5 144704]
S2 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2010-7-21 366840]
S2 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2010-7-21 1142224]
S2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;c:\program files\toshiba\smartlogservice\TosIPCSrv.exe [2007-12-3 126976]
S2 wfpservice;Windows Feedback Panel Background Service;c:\program files\microsoft windows feedback panel\WFPService.EXE [2010-4-15 253760]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2008-8-15 99376]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
S3 jswpsapi;Jumpstart Wifi Protected Setup;c:\program files\jumpstart\jswpsapi.exe [2008-5-6 937984]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2009-11-5 606736]
S3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-11-5 79816]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-11-5 35272]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-11-5 34248]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-11-5 40552]
S3 SMSIVZAM5;SMSIVZAM5 NDIS Protocol Driver;c:\progra~1\verizo~1\vzacce~1\SMSIVZAM5.SYS [2009-5-25 32408]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

=============== Created Last 30 ================

2010-11-17 18:50:02 6084944 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{001d2299-22a4-4cb4-a97c-e3185efb6f8a}\mpengine.dll
2010-11-17 18:42:18 -------- d-----w- c:\program files\Securityessentials2010
2010-11-12 19:27:36 -------- d-----w- c:\program files\ESET
2010-11-12 17:12:25 -------- d-----w- c:\users\mom\appdata\roaming\Malwarebytes
2010-11-12 17:12:14 -------- d-----w- c:\progra~2\Malwarebytes
2010-11-12 17:12:13 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-11-12 14:53:54 -------- d-----w- c:\users\mom\appdata\roaming\SUPERAntiSpyware.com
2010-11-12 14:53:54 -------- d-----w- c:\progra~2\SUPERAntiSpyware.com
2010-11-12 14:53:49 -------- d-----w- c:\program files\SUPERAntiSpyware

==================== Find3M ====================

2010-09-06 21:50:12 246236 ----a-w- c:\progra~2\SPLB048.tmp
2010-09-04 16:04:36 246236 ----a-w- c:\progra~2\SPL647D.tmp
2010-09-04 15:58:18 246236 ----a-w- c:\progra~2\SPLA0E0.tmp
2010-09-04 15:51:19 246236 ----a-w- c:\progra~2\SPLF4CC.tmp
2010-09-04 15:49:42 246236 ----a-w- c:\progra~2\SPL7B97.tmp
2010-09-04 15:47:52 246236 ----a-w- c:\progra~2\SPLCE08.tmp
2010-09-04 14:10:34 906703 ----a-w- c:\progra~2\SPL4FED.tmp

=================== ROOTKIT ====================

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 6.0.6002 Disk: Hitachi_ rev.BBCO -> Harddisk0\DR0 -> \Device\Ide\iaStor0

device: opened successfully
user: MBR read successfully

Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys PCTCore.sys >>UNKNOWN [0x868CD446]<<
c:\windows\system32\drivers\PCTCore.sys PC Tools Kernel Driver Suite
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x868d3504]; MOV EAX, [0x868d3580]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 ntkrnlpa!IofCallDriver[0x82888962] -> \Device\Harddisk0\DR0[0x867E7248]
3 CLASSPNP[0x8317B8B3] -> ntkrnlpa!IofCallDriver[0x82888962] -> [0x867E7B10]
5 PCTCore[0x82F1BEAE] -> ntkrnlpa!IofCallDriver[0x82888962] -> [0x85069028]
\Driver\iaStor[0x868B6ED8] -> IRP_MJ_CREATE -> 0x868CD446
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; MOV ES, AX; MOV DS, AX; MOV SI, 0x7c00; MOV DI, 0x600; MOV CX, 0x200; CLD ; REP MOVSB ; PUSH AX; PUSH 0x61c; RETF ; STI ; PUSHA ; MOV CX, 0x137; MOV BP, 0x62a; ROR BYTE [BP+0x0], CL; INC BP; }
detected disk devices:
\Device\Ide\IAAStorageDevice-0 -> \??\IDE#DiskHitachi_HTS542516K9SA00_________________BBCOC33P#4&9ae4d71&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
\Driver\iaStor DriverStartIo -> 0x868CD292
user != kernel MBR !!!
sectors 312581806 (+255): user != kernel
Warning: possible TDL4 rootkit infection !
TDL4 rootkit infection detected ! Use: "mbr.exe -f" to fix.

============= FINISH: 12:39:47.07 ===============















UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-11-10.01)

Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 5/6/2008 10:13:36 PM
System Uptime: 11/23/2010 7:13:19 AM (5 hours ago)

Motherboard: Intel Corp. | | Base Board Product Name
Processor: Intel® Pentium® Dual CPU T2390 @ 1.86GHz | CPU | 1862/533mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 148 GiB total, 70.738 GiB free.
D: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft ISATAP Adapter
Device ID: ROOT\*ISATAP\0000
Manufacturer: Microsoft
Name: isatap.Belkin
PNP Device ID: ROOT\*ISATAP\0000
Service: tunnel

==== System Restore Points ===================


==== Installed Programs ======================

ABBYY FineReader 6.0 Sprint
Acrobat.com
Activation Assistant for the 2007 Microsoft Office suites
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.3.2
AIM 7
Amazon MP3 Downloader 1.0.5
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArtistScope Plugin IE
Atheros Driver Installation Program
Atheros Wi-Fi Protected Setup Library
BlackBerry Desktop Software 4.5
Bonjour
Browser Defender 2.0.6.15
Camera Assistant Software for Toshiba
CD/DVD Drive Acoustic Silencer
Compatibility Pack for the 2007 Office system
Coupon Printer for Windows
Desktop Doctor
Download Updater (AOL LLC)
DVD MovieFactory for TOSHIBA
Facebook Plug-In
Free iPod Video Converter 1.34
GearDrvs
Google Chrome
Google Desktop
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Intel® Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
Invoke Solutions Participant 6.2.0.1452
iTunes
J2SE Runtime Environment 5.0 Update 11
Java™ 6 Update 6
Keynote Connector
KODAK EASYSHARE Gallery Upload ActiveX Control
Lexmark 5600-6600 Series
Lexmark Printable Web
Lexmark Toolbar
Lexmark Tools for Office
Lexmark Z2400 Series
LiveUpdate 3.2 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
McAfee Security Scan Plus
McAfee SecurityCenter
Memeo AutoBackup
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Standard 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual Studio 2005 Tools for Office Runtime
Microsoft Windows Feedback Panel 4.9
Microsoft Works
Microsoft XML Parser
MobileMe Control Panel
Move Media Player
Mozilla Firefox (3.0.19)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
Norton 360
OGA Notifier 2.0.0048.0
OLYMPUS Master 2
Picasa 2
QuickBooks Financial Center
QuickBooks Simple Start 2009
QuickTime
Realtek 8169, 8168, 8101E and 8102E Ethernet Network Card Driver for Windows Vista
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Roxio Media Manager
Safari
Security Update for 2007 Microsoft Office System (KB2277947)
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for 2007 Microsoft Office System (KB982312)
Security Update for 2007 Microsoft Office System (KB982331)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft Office Excel 2007 (KB982308)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office Outlook 2007 (KB2288953)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2251419)
Security Update for Windows Media Encoder (KB954156)
Security Update for Windows Media Encoder (KB979332)
Skype web features
Skype™ 4.1
Spyware Doctor 7.0
Sun Download Manager 2.0 (web)
SupportSoft Assisted Service
Synaptics Pointing Device Driver
TOSHIBA Assist
TOSHIBA ConfigFree
TOSHIBA Disc Creator
TOSHIBA DVD PLAYER
TOSHIBA Extended Tiles for Windows Mobility Center
TOSHIBA Face Recognition
TOSHIBA Hardware Setup
Toshiba Registration
TOSHIBA Software Modem
TOSHIBA Software Upgrades
TOSHIBA Speech System Applications
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
TOSHIBA Supervisor Password
TOSHIBA Value Added Package
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (kb2291599)
Visual Studio 2005 Tools for Office Second Edition Runtime
VZAccess Manager
WildTangent Games
Windows 7 Upgrade Advisor Beta
Windows Live OneCare safety scanner
Windows Media Encoder 9 Series

==== End Of File ===========================

#6 Zales127

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Posted 23 November 2010 - 12:55 PM

trying to run RKUnhooker I get this error "error loading driver oxc000035f

#7 gringo_pr

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Posted 23 November 2010 - 04:11 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 Zales127

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Posted 23 November 2010 - 04:35 PM

.

Edited by Zales127, 23 November 2010 - 04:40 PM.


#9 Zales127

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Posted 23 November 2010 - 04:48 PM

ok do i downloaded combofix and ran it..it said my computer needed to be restarted..it restarted on its own..then it came up to the black screen where it said to select a mode (i thought maybe I just let it do its own thing) and it started in normal mode..however now it is stuck on the normal mode screen which is all white and hasnt done anything in about 10 minutes. Should run it again but this time when it shuts down restart in safe mode?

#10 gringo_pr

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Posted 23 November 2010 - 05:43 PM

start in safe mode and finish in safe mode and see if we get a report


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#11 Zales127

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Posted 23 November 2010 - 05:58 PM

Finally it just started in Normal.(havent been in normal in a month!) and Got this report!



ComboFix 10-11-23.01 - Mom 11/23/2010 17:23:20.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2037.626 [GMT -5:00]
Running from: c:\users\Mom\Desktop\ComboFix.exe
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
* Resident AV is active

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\Securityessentials2010
c:\users\Mom\AppData\Local\{5CFEAC27-ABF9-4C87-B5B7-20179EB818FF}
c:\users\Mom\AppData\Local\{5CFEAC27-ABF9-4C87-B5B7-20179EB818FF}\chrome.manifest
c:\users\Mom\AppData\Local\{5CFEAC27-ABF9-4C87-B5B7-20179EB818FF}\chrome\content\_cfg.js
c:\users\Mom\AppData\Local\{5CFEAC27-ABF9-4C87-B5B7-20179EB818FF}\chrome\content\overlay.xul
c:\users\Mom\AppData\Local\{5CFEAC27-ABF9-4C87-B5B7-20179EB818FF}\install.rdf
c:\users\Mom\AppData\Roaming\Microsoft\Windows\Recent\My Music.url

.
\\.\PhysicalDrive0 - Bootkit TDL4 was found and disinfected
.
((((((((((((((((((((((((( Files Created from 2010-10-23 to 2010-11-23 )))))))))))))))))))))))))))))))
.

2010-11-23 22:43 . 2010-11-23 22:43 -------- d-----w- c:\windows\system32\config\systemprofile\AppData\Local\temp
2010-11-23 22:43 . 2010-11-23 22:43 -------- d-----w- c:\users\Mom2\AppData\Local\temp
2010-11-23 22:43 . 2010-11-23 22:43 -------- d-----w- c:\users\Default\AppData\Local\temp
2010-11-23 17:49 . 2010-11-23 17:58 34560 ----a-w- c:\windows\system32\drivers\Normandy.sys
2010-11-23 17:46 . 2010-11-23 17:46 -------- d-----w- c:\program files\7-Zip
2010-11-17 18:50 . 2010-09-09 22:52 6084944 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{001D2299-22A4-4CB4-A97C-E3185EFB6F8A}\mpengine.dll
2010-11-12 19:27 . 2010-11-12 19:27 -------- d-----w- c:\program files\ESET
2010-11-12 17:12 . 2010-11-12 17:12 -------- d-----w- c:\users\Mom\AppData\Roaming\Malwarebytes
2010-11-12 17:12 . 2010-11-12 17:12 -------- d-----w- c:\programdata\Malwarebytes
2010-11-12 17:12 . 2010-11-12 17:12 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-11-12 14:53 . 2010-11-12 14:53 -------- d-----w- c:\users\Mom\AppData\Roaming\SUPERAntiSpyware.com
2010-11-12 14:53 . 2010-11-12 14:53 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2010-11-12 14:53 . 2010-11-12 14:53 -------- d-----w- c:\program files\SUPERAntiSpyware

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-09-06 21:50 . 2010-09-06 21:50 246236 ----a-w- c:\programdata\SPLB048.tmp
2010-09-04 16:04 . 2010-09-04 16:04 246236 ----a-w- c:\programdata\SPL647D.tmp
2010-09-04 15:58 . 2010-09-04 15:58 246236 ----a-w- c:\programdata\SPLA0E0.tmp
2010-09-04 15:51 . 2010-09-04 15:51 246236 ----a-w- c:\programdata\SPLF4CC.tmp
2010-09-04 15:49 . 2010-09-04 15:49 246236 ----a-w- c:\programdata\SPL7B97.tmp
2010-09-04 15:47 . 2010-09-04 15:47 246236 ----a-w- c:\programdata\SPLCE08.tmp
2010-09-04 14:10 . 2010-09-04 14:10 906703 ----a-w- c:\programdata\SPL4FED.tmp
2008-10-12 21:46 . 2008-10-12 21:46 135680 ----a-w- c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"OM2_Monitor"="c:\program files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe" [2007-09-04 95536]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-12-19 39408]
"RIMDeviceManager"="c:\program files\Common Files\Research In Motion\RIMDeviceManager\RIMDeviceManager.exe" [2008-03-21 1422608]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-02-05 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-02-05 154136]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-02-05 129560]
"RtHDVCpl"="RtHDVCpl.exe" [2008-01-30 4911104]
"Camera Assistant Software"="c:\program files\Camera Assistant Software for Toshiba\traybar.exe" [2007-10-26 413696]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-12-07 1029416]
"NDSTray.exe"="NDSTray.exe" [BU]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2008-10-12 1838592]
"00TCrdMain"="c:\program files\TOSHIBA\FlashCards\TCrdMain.exe" [2008-01-22 712704]
"Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2008-01-30 583048]
"OM2_Monitor"="c:\program files\OLYMPUS\OLYMPUS Master 2\FirstStart.exe" [2007-09-04 54576]
"Intuit SyncManager"="c:\program files\Common Files\Intuit\Sync\IntuitSyncManager.exe" [2008-09-09 623880]
"ddoctorv2"="c:\program files\Comcast\Desktop Doctor\bin\sprtcmd.exe" [2008-04-24 202560]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2009-08-13 177440]
"lxdqmon.exe"="c:\program files\Lexmark Z2400 Series\lxdqmon.exe" [2008-03-27 656040]
"lxdqamon"="c:\program files\Lexmark Z2400 Series\lxdqamon.exe" [2008-03-27 16040]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2009-10-29 1218008]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-10-29 141600]
"Skytel"="Skytel.exe" [2007-11-21 1826816]
"Google Quick Search Box"="c:\program files\Google\Quick Search Box\GoogleQuickSearchBox.exe" [2009-12-14 126976]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-04-04 36272]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-03-24 952768]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_06\bin\jusched.exe" [2008-03-25 144784]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-08-10 421888]
"RoxWatchTray"="c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2008-03-06 236016]
"lxdumon.exe"="c:\program files\Lexmark 5600-6600 Series\lxdumon.exe" [2008-09-10 676520]
"EzPrint"="c:\program files\Lexmark 5600-6600 Series\ezprint.exe" [2008-09-10 131752]

c:\users\Mom\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Desktop Manager.lnk - c:\program files\Research In Motion\BlackBerry\DesktopMgr.exe [2008-5-30 1508624]
McAfee Security Scan Plus.lnk - c:\program files\McAfee Security Scan\2.0.181\SSScheduler.exe [2010-1-15 255536]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2008-9-10 984352]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 CSHelper;CopySafe Helper Service;c:\windows\system32\CSHelper.exe [2009-08-02 266240]
R2 gupdate1ca1b9784d7a669;Google Update Service (gupdate1ca1b9784d7a669);c:\program files\Google\Update\GoogleUpdate.exe [2009-08-12 133104]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-08-15 99376]
R3 IO_Memory;IO_Memory;c:\windows\SYSTEM32\SYSPREP\Drivers\ioport.sys [x]
R3 jswpsapi;Jumpstart Wifi Protected Setup;c:\program files\Jumpstart\jswpsapi.exe [2007-10-30 937984]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\2.0.181\McCHSvc.exe [2010-01-15 227232]
R3 Normandy;Normandy SR2; [x]
R3 sdAuxService;PC Tools Auxiliary Service;c:\program files\Spyware Doctor\pctsAuxs.exe [2010-03-11 366840]
R3 SMSIVZAM5;SMSIVZAM5 NDIS Protocol Driver;c:\progra~1\VERIZO~1\VZACCE~1\SMSIVZAM5.SYS [2009-05-25 32408]
R3 SVRPEDRV;SVRPEDRV;c:\windows\System32\sysprep\UP_date\PEDrv.sys [x]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
S0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2010-03-29 218592]
S1 jswpslwf;JumpStart Wireless Filter Driver;c:\windows\system32\DRIVERS\jswpslwf.sys [2007-09-01 20352]
S2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\Spyware Doctor\BDT\BDTUpdateService.exe [2010-01-22 112592]
S2 ConfigFree Service;ConfigFree Service;c:\program files\TOSHIBA\ConfigFree\CFSvcs.exe [2007-12-25 40960]
S2 lxdq_device;lxdq_device;c:\windows\system32\lxdqcoms.exe [2008-02-27 594600]
S2 lxdqCATSCustConnectService;lxdqCATSCustConnectService;c:\windows\system32\spool\DRIVERS\W32X86\3\\lxdqserv.exe [2008-02-27 98984]
S2 lxdu_device;lxdu_device;c:\windows\system32\lxducoms.exe [2008-05-23 594600]
S2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;c:\program files\TOSHIBA\SMARTLogService\TosIPCSrv.exe [2007-12-04 126976]
S2 wfpservice;Windows Feedback Panel Background Service;c:\program files\Microsoft Windows Feedback Panel\WFPService.EXE [2010-04-15 253760]
S3 FwLnk;FwLnk Driver;c:\windows\system32\DRIVERS\FwLnk.sys [2006-11-20 7168]


--- Other Services/Drivers In Memory ---

*Deregistered* - PCTSDInjDriver32

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder

2010-11-23 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-08-12 21:54]

2010-11-23 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-08-12 21:54]

2010-08-15 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-11-05 17:22]

2010-09-01 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-11-05 17:22]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.aol.com/
mStart Page = hxxp://www.comcast.net/
mWindow Title = Windows Internet Explorer provided by Comcast
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
Trusted Zone: getaroom.com\www
Trusted Zone: logmeinrescue.com\secure
Trusted Zone: webex.com\workingsol
Trusted Zone: workingsol.com\www
Trusted Zone: wsinet.com\cclub
Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\Intuit\QuickBooks 2009\HelpAsyncPluggableProtocol.dll
DPF: Microsoft XML Parser for Java - file:///C:/Windows/Java/classes/xmldso.cab
DPF: {A7846ED2-9DE6-4E8A-B116-A8ACEBFA7DB1} - hxxp://rms2.invokesolutions.com/events/bin/6.2.0.1452/MILive.cab
DPF: {D8AA889B-2C65-47C3-8C16-3DCD4EF76A47}
FF - ProfilePath - c:\users\Mom\AppData\Roaming\Mozilla\Firefox\Profiles\4f7piatz.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?fr=ffsp1&p=
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=ffds1&p=
FF - component: c:\program files\Mozilla Firefox\components\GoogleDesktopMozilla.dll
FF - plugin: c:\program files\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\Google\Update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\NPcol308.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npdnupdater2.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\users\Mom\AppData\Roaming\Facebook\npfbplugin_1_0_1.dll
FF - plugin: c:\users\Mom\AppData\Roaming\Move Networks\plugins\071803000001\npqmp071803000001.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-Search Protection - c:\program files\Yahoo!\Search Protection\SearchProtection.exe
HKLM-Run-TPwrMain - %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
HKLM-Run-SmoothView - %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-11-23 17:48
Windows 6.0.6002 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2010-11-23 17:55:37
ComboFix-quarantined-files.txt 2010-11-23 22:55

Pre-Run: 76,736,069,632 bytes free
Post-Run: 77,812,203,520 bytes free

Current=1 Default=1 Failed=0 LastKnownGood=1 Sets=1,2,3,4,5,6,7,8,9,10,11,12,13,14,15
- - End Of File - - D116305CCF04409A037F058BB46BFD8F

#12 Zales127

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Posted 23 November 2010 - 06:17 PM

now i can start in normal mode but I cant access the internet or nothing opens from my desktop..the icon for the internet connection is marked with an X and if I try to click "connections" the hourglass comes up but goes away quickly then nothing happens

#13 gringo_pr

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Posted 24 November 2010 - 02:54 PM

Hello

When you try to open the programs what error do you get?


Gringo
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#14 Zales127

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Posted 27 November 2010 - 11:40 AM

No error message..just noting happens. The first day I clicked on it and it took a loooooooong time but it did finally access the internet and no other issues happened/ The second day when I shut down and tried to access the internet just nothing happened. No hour glass or anything. I tried to click the internet icon at the bottom on my computer on the tray and nothing. Normally, when I have wireless..so when I log on Im already connected. When I log in in safe mode I am already connected but when I log in normally nothing./

#15 gringo_pr

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Posted 27 November 2010 - 01:19 PM

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9.3.2
J2SE Runtime Environment 5.0 Update 11
Java™ 6 Update 6
McAfee Security Scan Plus


and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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