Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

My D:/ Drives has Fallen off the Radar!


  • Please log in to reply
8 replies to this topic

#1 Paul Eamonn

Paul Eamonn

  • Members
  • 76 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Northampton UK
  • Local time:01:14 AM

Posted 13 November 2010 - 03:45 AM

Hi All

I inserted a disc into my D: drive just now and it didn't recognise that there was a disc in there. The light on the front of the drive flashed but the disc didn't start spinning and so I opened My Computer to click on the icon but there wasn't an icon showing for the disc drive. All I can say is that it was there the other day.

I ran Speccy and it can up saying that there were 'No optical disc drives detected'.

Any help or suggestions would be very much appreciated.
Regards

Paul Eamonn

BC AdBot (Login to Remove)

 


#2 caperjac

caperjac

  • Members
  • 1,649 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NS. CAN
  • Local time:09:14 PM

Posted 13 November 2010 - 04:54 AM

hi, if this is a desktop computer ,remove the main power plug ,open the side case and unplug the cable from the motherboard ,and plug it back in , some for back of the drive ,if nothing, it could be a bad cable or the drive itself is bad

My answers are my opinion only,usually


#3 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,611 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:05:14 PM

Posted 13 November 2010 - 12:25 PM

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/982116
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#4 Paul Eamonn

Paul Eamonn
  • Topic Starter

  • Members
  • 76 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Northampton UK
  • Local time:01:14 AM

Posted 14 November 2010 - 02:25 PM

Hi Guys - many thanks for your replies.

Ok, I've disconnected and reconnected the cable. I've also uninstalled the device through the Device Manager and done the 'cdgone.reg' thing and looked at the Microsoft instructions (see below) and uninstalled ATA Primary Channel and ATA Secondary Channel. Sadly, I still don't have a D: drive.

One of the curious things about this is that I seem to have too many of everything!

For example, take the registy entry that I was supposed to change according to Microsoft. They say to find

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Well I've got 24 folders in my registry called by this name! I've looked at all of them and they all look a bit different but none of them list the UpperFilters registry entry and nor the lower ones either.

In the device manager I've got two entries in the Disc Drives section. One called ST340413A and the other WDCWD400BB-22HEA1. But I've only got one disc drive. I've uninstalled both a several occasions.

Finally, in the IDE ATA/ATAPI controllers section I've got 2 Primary IDE Channel entries and two Secondary IDE Channel entries. I've also unistalled all of these several times too.

The curious thing is that, when I restart the computer after unistalling the CD Drive entries in Device Manager, the computer says 'Found New Hardware - Disc Drive'. But still no disc drive.

Any further suggestions?

Thanks in advance.
Regards

Paul Eamonn

#5 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,611 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:05:14 PM

Posted 14 November 2010 - 03:05 PM

Did you try my solution #3?

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

64-bit users go HERE
  • Double-click SystemLook.exe to run it.
  • Vista users:: Right click on SystemLook.exe, click Run As Administrator
  • Copy the content of the following box into the main textfield:
    :reg
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} /s
    
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#6 Paul Eamonn

Paul Eamonn
  • Topic Starter

  • Members
  • 76 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Northampton UK
  • Local time:01:14 AM

Posted 15 November 2010 - 03:40 AM

Hi Broni - sorry I didn't make it very clear.

........and done the 'cdgone.reg' thing .............


Attached is the .txt file you asked for.

Attached Files


Edited by Paul Eamonn, 15 November 2010 - 03:41 AM.

Regards

Paul Eamonn

#7 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,611 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:05:14 PM

Posted 15 November 2010 - 11:13 AM

Nothing there.

I suspect, you may need a new drive.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#8 Paul Eamonn

Paul Eamonn
  • Topic Starter

  • Members
  • 76 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Northampton UK
  • Local time:01:14 AM

Posted 15 November 2010 - 11:28 AM

Oh! Ok Broni. Well, many thanks for looking.
Regards

Paul Eamonn

#9 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,611 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:05:14 PM

Posted 15 November 2010 - 06:50 PM

You're very welcome Posted Image

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users