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Something is e-mailing to everybody on yahoo e-mail list


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12 replies to this topic

#1 rico_suave

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Posted 12 November 2010 - 09:32 PM

Not sure if this has been covered here or not, if so I apologize if it has. A friend called me this morning to let me know that he (along with some other people we both know) got an e-mail from me with a link to a site selling Viagra. When I got home I checked my e-mail and found that I had some undeliverable e-mails. I looked at them and they were indeed addressed to people in my yahoo e-mail list. I'm assuming I've gotten a bad case of a spyware, malware or a worm. Not sure which it is. This could have happened at anyone of 3 computers. What should I be looking for? And how do I get rid of it? Thanks.

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#2 rico_suave

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Posted 12 November 2010 - 09:34 PM

Forgot to mention that all 3 computers have Norton AV on them and they on as long as the computer is on.

Edited by Orange Blossom, 12 November 2010 - 10:15 PM.
Moved to AII. ~ OB


#3 gizmondo

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Posted 14 November 2010 - 04:58 AM

I had this same problem about a month ago. I deleted my entire Yahoo e-mail list to stop it. That did work but I'll be watching this thread for a better solution.

#4 quietman7

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Posted 14 November 2010 - 08:11 AM

Spambots, Botnets and Email relays typically come packaged with rootkits.

What security tools have you used to perform scans for malware infection?

Edited by quietman7, 14 November 2010 - 08:17 AM.

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#5 rico_suave

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Posted 14 November 2010 - 03:40 PM

I've run my Norton 360 (after running a Live Update) and it only found a cookie. Then I ran Malware Bytes and it found a Rogue.Installer which I removed.

#6 quietman7

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Posted 14 November 2010 - 04:10 PM

Please download and scan with the Kaspersky Virus Removal Tool from one of the links provided below and save it to your desktop.
Link 1
Link 2Be sure to print out and read the instructions provided in:How to Install Kaspersky Virus Removal Tool
How to use the Kaspersky Virus Removal Tool to automatically remove viruses
  • Double-click the setup file (i.e. setup_9.0.0.722_22.01.2010_10-04.exe) to select your language and install the utility.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If you receive a UAC prompt asking if you would like to continue running the program, you should press the Continue button.
  • When the 'Setup page' appears, click Next, check the box 'I accept the license agreement' and click Next twice more to begin extracting the required files.
  • Setup may recommend to scan the computer in Safe Mode. Click Ok.
  • A window will open with a tab that says Autoscan and one for Manual disinfection.
  • Click the green Start scan button on the Autoscan tab in the main window.
  • If malware is detected, you will see the Scan Alert screen. Place a checkmark in the Apply to all box, and click Disinfect if the button is active.
  • After the scan finishes, if any threats are left unneutralized in the Scan window (Red exclamation point), click the Neutralize all button.
  • Place a checkmark in the Apply to all box, and click Disinfect if the button is active.
  • If advised that a special disinfection procedure is required which demands system reboot, click the Ok button to close the window.
  • In the Scan window click the Reports button, choose Critical events and select Save to save the results to a file (name it avptool.txt).
  • Copy and paste the report results of any threats detected and if they were successfully removed in your next reply. Do not include the longer list marked Events.
  • When finished, follow these instructions on How to uninstall Kaspersky Virus Removal Tool 2010.
-- If you cannot run this tool in normal mode, then try using it in "safe mode".
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#7 rico_suave

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Posted 14 November 2010 - 04:44 PM

Thanks for your advice. I will give it a try later on when it's quiet.

#8 quietman7

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Posted 14 November 2010 - 05:25 PM

Not a problem.
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#9 rico_suave

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Posted 15 November 2010 - 10:07 PM

Just ran th scan and apparently it found nothing. However, apparently another email blast went out this morning. There is no list to paste here.

#10 quietman7

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Posted 16 November 2010 - 08:22 AM

Please download Malwarebytes Anti-Malware and follow these instructions for doing a Quick Scan in normal mode.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
-- If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

-- Some types of malware will target Malwarebytes Anti-Malware and other security tools to keep them from running properly. If that's the case, please refer to the suggestions provided in For those having trouble running Malwarebytes Anti-Malware as you may need to rename it or use RKill by Grinler


Please download Norman Malware Cleaner and save to your desktop.
alternate download link
If you previously used Norman, delete that version and download it again as the tool is frequently updated!
  • Be sure to read all the information Norman provides on that same page.
  • Double-click on Norman_Malware_Cleaner.exe to start. Vista/Windows 7 users right-click and select Run As Administrator.
    The tool is very slow to load as it uses a special driver. This is normal so please be patient.
  • Read the End User License Agreement and click the Accept button to open the scanning window.
  • Click Start Scan to begin.
  • In some cases Norman Malware Cleaner may require that you restart the computer to completely remove an infection. If prompted, reboot to ensure that all infections are removed.
  • After the scan has finished, a log file a log file named NFix_date_time (i.e. NFix_2009-06-22_07-08-56.log) will be created on your desktop with the results.
  • Copy and paste the contents of that file in your next reply.
-- Note: If you need to scan usb flash drives and/or other removable drives, use the Add button to browse to the drives location, click on the drive to highlight and choose Ok.
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#11 rico_suave

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Posted 16 November 2010 - 11:17 PM

Here is the MBAM log

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 5131

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

11/16/2010 9:17:19 PM
mbam-log-2010-11-16 (21-17-19).txt

Scan type: Quick scan
Objects scanned: 158600
Time elapsed: 3 minute(s), 49 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

And the Norman log

Norman Malware Cleaner
Version 1.8.3
Copyright 1990 - 2010, Norman ASA. Built 2010/11/16 09:30:10

Norman Scanner Engine Version: 6.06.07
Nvcbin.def Version: 6.06.00, Date: 2010/11/16 09:30:10, Variants: 8060808

Scan started: 2010/11/16 21:24:39

Running pre-scan cleanup routine:
Operating System: Microsoft Windows 7 6.1.7600
Logged on user: user-PC\user


Scanning kernel...

Kernel scan complete



Scanning running processes and process memory...

Number of processes/threads found: 2738
Number of processes/threads scanned: 2738
Number of processes/threads not scanned: 0
Number of infected processes/threads terminated: 0
Total scanning time: 1m 39s


Scanning file system...

Scanning: prescan

Scanning: C:\*.*

C:\System Volume Information\{38088~1 (Error opening file: Access denied)

C:\System Volume Information\{39DFF~1 (Error opening file: Access denied)

C:\System Volume Information\{3D546~1 (Error opening file: Access denied)

C:\System Volume Information\{42EB0~1 (Error opening file: Access denied)

C:\System Volume Information\{5FF42~1 (Error opening file: Access denied)

C:\System Volume Information\{6DA8D~1 (Error opening file: Access denied)

C:\System Volume Information\{6DD68~1 (Error opening file: Access denied)

C:\System Volume Information\{87677~1 (Error opening file: Access denied)

C:\System Volume Information\{88152~1 (Error opening file: Access denied)

C:\System Volume Information\{8B81F~1 (Error opening file: Access denied)

C:\System Volume Information\{8B81F~2 (Error opening file: Access denied)

C:\System Volume Information\{A46FA~1 (Error opening file: Access denied)

C:\System Volume Information\{A46FB~1 (Error opening file: Access denied)

C:\System Volume Information\{B26D6~1 (Error opening file: Access denied)

C:\System Volume Information\{CAE77~1 (Error opening file: Access denied)

C:\System Volume Information\{D17FA~1 (Error opening file: Access denied)

C:\System Volume Information\{FFCE7~1 (Error opening file: Access denied)

C:\Users\user\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\ZP1W5ZNQ\ba[1].js (Infected with JS/Agent.HQ)
Deleted file

Scanning: D:\*.*

Scanning: E:\*.*

Scanning: C:\System Volume Information\*.*

C:\System Volume Information\{38088~1 (Error opening file: Access denied)

C:\System Volume Information\{39DFF~1 (Error opening file: Access denied)

C:\System Volume Information\{3D546~1 (Error opening file: Access denied)

C:\System Volume Information\{42EB0~1 (Error opening file: Access denied)

C:\System Volume Information\{5FF42~1 (Error opening file: Access denied)

C:\System Volume Information\{6DA8D~1 (Error opening file: Access denied)

C:\System Volume Information\{6DD68~1 (Error opening file: Access denied)

C:\System Volume Information\{87677~1 (Error opening file: Access denied)

C:\System Volume Information\{88152~1 (Error opening file: Access denied)

C:\System Volume Information\{8B81F~1 (Error opening file: Access denied)

C:\System Volume Information\{8B81F~2 (Error opening file: Access denied)

C:\System Volume Information\{A46FA~1 (Error opening file: Access denied)

C:\System Volume Information\{A46FB~1 (Error opening file: Access denied)

C:\System Volume Information\{B26D6~1 (Error opening file: Access denied)

C:\System Volume Information\{CAE77~1 (Error opening file: Access denied)

C:\System Volume Information\{D17FA~1 (Error opening file: Access denied)

C:\System Volume Information\{FFCE7~1 (Error opening file: Access denied)

Scanning: postscan


Running post-scan cleanup routine:

Number of files found: 500045
Number of archives unpacked: 3276
Number of files scanned: 499939
Number of files not scanned: 106
Number of files skipped due to exclude list: 0
Number of infected files found: 1
Number of infected files repaired/deleted: 1
Number of infections removed: 1
Total scanning time: 1h 45m 23s

#12 quietman7

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Posted 17 November 2010 - 10:31 AM

Clear the browser cache Internet Explorer and clean out Windows temporary files:
  • Quit all instances of Outlook Express, Internet Explorer and Windows Explorer.
  • Click Start, click Control Panel, and then double-click Internet Options.
  • On the General tab, under Temporary Internet Files:
    • Click "Delete Files".
    • In the Delete Files dialog box, tick the "Delete all offline content check box", and then click "OK".
    • Click "Delete Cookies"
  • Under History, click Clear History
  • Click OK.

Empty the Firefox cache:
  • Click Tools, select Options and click the Privacy Icon.
  • Under the Privacy tab, click "Settings", make sure "Cache" is checked and click Ok.
  • Click "Clear Now".
  • Click Ok.
  • Click Ok, exit and relaunch the browser.

Please perform a scan with F-Secure Online Scanner following the instructions provided on the same page.
-- Requires free Java Runtime Environment (JRE) to be installed before scanning for malware.
  • Choose your language, check the box that you have read the terms and click the "Run Check" button.
  • After the application loads, check the box for Full Scan, then click the Start button.
  • When the scan completes, select "Disinfect" and click "Next".
  • When done click "Show report" and copy/paste its contents into your next reply.
-- Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.

Edited by quietman7, 17 November 2010 - 10:32 AM.

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#13 quietman7

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Posted 17 November 2010 - 10:40 AM

Also, if using Sun Java, please refer to How to clear the Java cache.
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