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Am I still infected????.


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4 replies to this topic

#1 masterg

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Posted 12 November 2010 - 04:41 PM

Hi,

I'm running Windows XP SP3 32bit with all the latest updates. Two nights ago my computer was infected with malware, in the form of a fake Windows Security Centre type job. This locked up most my computer, but MBAM still ran, and picked it up and removed it quickly. I followed this with a full sweep using MBAB and SAS and a few more issues were picked up and removed. Being the paranoid type, I tried to follow this up with a combofix Sweep just to make sure it was all gone (This is something I have done in the past several times, and on occasions has turned up more unwanteds). Unfortunately the second I accept the disclaimer on combofix the computer freezes, the only thing i can do is force the computer to shut down by holding the power button. This happens normally AND in safe mode, it happens with the file renamed and with its extension changes (.com & .bat.) I have trawled the web and found a handful of other people who have had the same problem with combofix, but I have yet to find a solution. I have also tried to do a GMER scan in an effort to get as much information as possible for you... unfortunately, in safe mode it flashes up a blue screen for a split second and then shuts the computer down after about 5 minutes of scanning, and in standard mode it hangs, much like combofix (force shut down required. This leads me to believe that there are some serious issues that MBAB and SAS are not picking up on?

I would be extremely grateful if someone would cast a knowledgeable eye of the attached logs to let me know if there's anything is still wrong, and if so, what can be done about it.

If you need any more information/logs, let me know, and i'll get back to you as quickly as possible.

Thanks in advance.

Attached Files



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#2 gringo_pr

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Posted 21 November 2010 - 02:58 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply



Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • extract RKUnhooker to your desktop
    Note** it is zipped up in a .rar file - If you do not have a program to unzip this type of file
    you can get a free one from here - http://www.7-zip.org/
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

In your next post I need the following

1.logs from DDS
2.log from RKUnHooker
3.let me know of any problems you may have had
[/list]
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 masterg

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Posted 21 November 2010 - 03:48 PM

Hi,

Thanks for getting back to me. My computer is now confirmed as clear. It turned out that apart from having bog standard malware issues, there was an actual issue with combofix itself due to a bad uninstall months previous (despite it saying it had uninstalled okay!). After a week of searching for a solution, I came across a programme called 'OTC by Oldtimer'. This ran, and everything was working 100% minutes later. I hope that bit of info helps some one else out in the future.

Thanks again though.

#4 gringo_pr

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Posted 21 November 2010 - 03:57 PM

Thank you very much for letting me know


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

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Posted 24 November 2010 - 04:57 PM

Since the issue is resolved, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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