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Please help - virus (started by thinkpoint)


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15 replies to this topic

#1 augustjones

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Posted 12 November 2010 - 01:08 PM

Hi, my internet explorer keeps getting re-directed via pixlestatservice to various ads. I have tried removal using spydoctor / malwarebytes / avast but it's still there. My IE is now running slower and starts to freeze along with tabs not 'connecting', or just crashing.
Originally I downloaded Thinkpoint by accident 2 days ago, and I didn't have any AV software installed. I got into my system via task manager and was able to install malwarebytes and remove Thinkpoint although it seems to have left it's mark behind with my infected internet. After I got back into the system I downloaded spydoctor through pctools and did a full scan to remove anything else infected. My internet then started playing up so I removed spydoctor and swapped to avast (free version) did a full scan and it said various files were affected so I removed them and did another malwarebytes full scan and removed those infected files - however it said there were infected files it couldn't fix or remove. My IE kept crashing or re-directing google search to pixlestatservice. Also now I have avast, a little box is always popping up in the bottom right of IE with 'malicious url blocked'.
Has anyone had the same problem and be able to fix it?
I'm not very computer literate but any help would be really appreciated.
I have IE version 8 and windows xp

Edit: Moved topic from AntiVirus, Firewall and Privacy Products and Protection Methods to the more appropriate forum. ~ Animal

Edited by augustjones, 12 November 2010 - 01:45 PM.


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#2 boopme

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Posted 12 November 2010 - 03:15 PM

Hello and welcome. please post the last MBAM,malwarebytes scan log.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.


Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 augustjones

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Posted 12 November 2010 - 04:15 PM

Hi thanks for your quick reply. I got to this stage -

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it

I downloaded superantispy and saved it to my desktop - but if I try to open it, it only gives me the option to 'run' or 'cancel' - there's no option to install or update. Sorry if I'm being stupid, should I run it?

#4 augustjones

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Posted 12 November 2010 - 04:16 PM

p.s my MBAM log is-

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 5073

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

12/11/2010 14:16:19
mbam-log-2010-11-12 (14-16-19).txt

Scan type: Full scan (C:\|D:\|E:\|)
Objects scanned: 205749
Time elapsed: 55 minute(s), 59 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{99fd978c-d287-4f50-827f-b2c658eda8e7} (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{99fd978c-d287-4f50-827f-b2c658eda8e7} (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\2843344071 (Malware.Trace) -> Delete on reboot.
C:\WINDOWS\system32\csncui.dll (Trojan.Agent) -> Delete on reboot.

#5 augustjones

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Posted 12 November 2010 - 04:24 PM

Ok I ran it to install, I'll just go onto the next and get back to you, thanks

#6 augustjones

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Posted 12 November 2010 - 06:11 PM

I completed all the steps, the log from superantispyware is below. When I rebooted and signed back in - my desktop is missing freom the home screen, the only thing I can see is my wallpaper so I had to access ie and super from the task manager. Is this ok? thanks

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 11/12/2010 at 10:45 PM

Application Version : 4.45.1000

Core Rules Database Version : 5853
Trace Rules Database Version: 3665

Scan type : Complete Scan
Total Scan Time : 00:57:07

Memory items scanned : 300
Memory threats detected : 0
Registry items scanned : 7028
Registry threats detected : 0
File items scanned : 50330
File threats detected : 99

Adware.Tracking Cookie
C:\Documents and Settings\Alice\Cookies\alice@247realmedia[6].txt
C:\Documents and Settings\Alice\Cookies\alice@adtech[10].txt
C:\Documents and Settings\Alice\Cookies\alice@CASDU65T.txt
C:\Documents and Settings\Alice\Cookies\alice@CAY6JJTW.txt
C:\Documents and Settings\Alice\Cookies\alice@CA1DGBTR.txt
C:\Documents and Settings\Alice\Cookies\alice@CA1QTVH9.txt
C:\Documents and Settings\Alice\Cookies\alice@CA3J0AVC.txt
C:\Documents and Settings\Alice\Cookies\alice@CA2SC8L6.txt
C:\Documents and Settings\Alice\Cookies\alice@CA5DCE9O.txt
C:\Documents and Settings\Alice\Cookies\alice@uk.at.atwola[8].txt
C:\Documents and Settings\Alice\Cookies\alice@adbrite[10].txt
C:\Documents and Settings\Alice\Cookies\alice@media6degrees[11].txt
C:\Documents and Settings\Alice\Cookies\alice@CAIHPQGT.txt
C:\Documents and Settings\Alice\Cookies\alice@content.yieldmanager[11].txt
C:\Documents and Settings\Alice\Cookies\alice@hitbox[4].txt
C:\Documents and Settings\Alice\Cookies\alice@advertising[9].txt
C:\Documents and Settings\Alice\Cookies\alice@CAAHGN8Q.txt
C:\Documents and Settings\Alice\Cookies\alice@CAEHTAY2.txt
C:\Documents and Settings\Alice\Cookies\alice@revsci[10].txt
C:\Documents and Settings\Alice\Cookies\alice@CAGP7KZO.txt
C:\Documents and Settings\Alice\Cookies\alice@CAXQR5KS.txt
C:\Documents and Settings\Alice\Cookies\alice@apmebf[3].txt
C:\Documents and Settings\Alice\Cookies\alice@CALAAE1Q.txt
C:\Documents and Settings\Alice\Cookies\alice@CAULXZ88.txt
C:\Documents and Settings\Alice\Cookies\alice@CAY5XMM2.txt
C:\Documents and Settings\Alice\Cookies\alice@fastclick[7].txt
C:\Documents and Settings\Alice\Cookies\alice@collective-media[3].txt
C:\Documents and Settings\Alice\Cookies\alice@adbrite[5].txt
C:\Documents and Settings\Alice\Cookies\alice@CAOVUKUA.txt
C:\Documents and Settings\Alice\Cookies\alice@CAGDCVPE.txt
C:\Documents and Settings\Alice\Cookies\alice@amznmothercare.122.2o7[1].txt
C:\Documents and Settings\Alice\Cookies\alice@legolas-media[1].txt
C:\Documents and Settings\Alice\Cookies\alice@invitemedia[8].txt
C:\Documents and Settings\Alice\Cookies\alice@questionmarket[10].txt
C:\Documents and Settings\Alice\Cookies\alice@invitemedia[11].txt
C:\Documents and Settings\Alice\Cookies\alice@CAYJTM1J.txt
C:\Documents and Settings\Alice\Cookies\alice@specificclick[6].txt
C:\Documents and Settings\Alice\Cookies\alice@eas.apm.emediate[11].txt
C:\Documents and Settings\Alice\Cookies\alice@media6degrees[4].txt
C:\Documents and Settings\Alice\Cookies\alice@atdmt[5].txt
C:\Documents and Settings\Alice\Cookies\alice@CAONA0Y2.txt
C:\Documents and Settings\Alice\Cookies\alice@uk.at.atwola[7].txt
C:\Documents and Settings\Alice\Cookies\alice@fastclick[6].txt
C:\Documents and Settings\Alice\Cookies\alice@zedo[1].txt
C:\Documents and Settings\Alice\Cookies\alice@CAOXA0QQ.txt
a.ads2.msads.net [ C:\Documents and Settings\Alice\Application Data\Macromedia\Flash Player\#SharedObjects\E6TWK2Y9 ]
ads2.msads.net [ C:\Documents and Settings\Alice\Application Data\Macromedia\Flash Player\#SharedObjects\E6TWK2Y9 ]
b.ads2.msads.net [ C:\Documents and Settings\Alice\Application Data\Macromedia\Flash Player\#SharedObjects\E6TWK2Y9 ]
bc.youporn.com [ C:\Documents and Settings\Alice\Application Data\Macromedia\Flash Player\#SharedObjects\E6TWK2Y9 ]
cdn.insights.gravity.com [ C:\Documents and Settings\Alice\Application Data\Macromedia\Flash Player\#SharedObjects\E6TWK2Y9 ]
cdn4.specificclick.net [ C:\Documents and Settings\Alice\Application Data\Macromedia\Flash Player\#SharedObjects\E6TWK2Y9 ]
cdn5.specificclick.net [ C:\Documents and Settings\Alice\Application Data\Macromedia\Flash Player\#SharedObjects\E6TWK2Y9 ]
cloud.video.unrulymedia.com [ C:\Documents and Settings\Alice\Application Data\Macromedia\Flash Player\#SharedObjects\E6TWK2Y9 ]
ec.atdmt.com [ C:\Documents and Settings\Alice\Application Data\Macromedia\Flash Player\#SharedObjects\E6TWK2Y9 ]
files.youporn.com [ C:\Documents and Settings\Alice\Application Data\Macromedia\Flash Player\#SharedObjects\E6TWK2Y9 ]
gw.callingbanners.com [ C:\Documents and Settings\Alice\Application Data\Macromedia\Flash Player\#SharedObjects\E6TWK2Y9 ]
ia.media-imdb.com [ C:\Documents and Settings\Alice\Application Data\Macromedia\Flash Player\#SharedObjects\E6TWK2Y9 ]
img-cdn.mediaplex.com [ C:\Documents and Settings\Alice\Application Data\Macromedia\Flash Player\#SharedObjects\E6TWK2Y9 ]
macromedia.com [ C:\Documents and Settings\Alice\Application Data\Macromedia\Flash Player\#SharedObjects\E6TWK2Y9 ]
media.kyte.tv [ C:\Documents and Settings\Alice\Application Data\Macromedia\Flash Player\#SharedObjects\E6TWK2Y9 ]
media.mtvnservices.com [ C:\Documents and Settings\Alice\Application Data\Macromedia\Flash Player\#SharedObjects\E6TWK2Y9 ]
msnbcmedia.msn.com [ C:\Documents and Settings\Alice\Application Data\Macromedia\Flash Player\#SharedObjects\E6TWK2Y9 ]
multimedia.hola.com [ C:\Documents and Settings\Alice\Application Data\Macromedia\Flash Player\#SharedObjects\E6TWK2Y9 ]
objects.tremormedia.com [ C:\Documents and Settings\Alice\Application Data\Macromedia\Flash Player\#SharedObjects\E6TWK2Y9 ]
rmd.atdmt.com [ C:\Documents and Settings\Alice\Application Data\Macromedia\Flash Player\#SharedObjects\E6TWK2Y9 ]
s0.2mdn.net [ C:\Documents and Settings\Alice\Application Data\Macromedia\Flash Player\#SharedObjects\E6TWK2Y9 ]
secure-uk.imrworldwide.com [ C:\Documents and Settings\Alice\Application Data\Macromedia\Flash Player\#SharedObjects\E6TWK2Y9 ]
secure-us.imrworldwide.com [ C:\Documents and Settings\Alice\Application Data\Macromedia\Flash Player\#SharedObjects\E6TWK2Y9 ]
serving-sys.com [ C:\Documents and Settings\Alice\Application Data\Macromedia\Flash Player\#SharedObjects\E6TWK2Y9 ]
spe.atdmt.com [ C:\Documents and Settings\Alice\Application Data\Macromedia\Flash Player\#SharedObjects\E6TWK2Y9 ]
stat.easydate.biz [ C:\Documents and Settings\Alice\Application Data\Macromedia\Flash Player\#SharedObjects\E6TWK2Y9 ]
static.2mdn.net [ C:\Documents and Settings\Alice\Application Data\Macromedia\Flash Player\#SharedObjects\E6TWK2Y9 ]
static.youporn.com [ C:\Documents and Settings\Alice\Application Data\Macromedia\Flash Player\#SharedObjects\E6TWK2Y9 ]
tracking.onefeed.co.uk [ C:\Documents and Settings\Alice\Application Data\Macromedia\Flash Player\#SharedObjects\E6TWK2Y9 ]
vitamine.networldmedia.net [ C:\Documents and Settings\Alice\Application Data\Macromedia\Flash Player\#SharedObjects\E6TWK2Y9 ]
media.scanscout.com [ C:\Documents and Settings\NetworkService\Application Data\Macromedia\Flash Player\#SharedObjects\MB8SJT38 ]
media1.break.com [ C:\Documents and Settings\NetworkService\Application Data\Macromedia\Flash Player\#SharedObjects\MB8SJT38 ]
s0.2mdn.net [ C:\Documents and Settings\NetworkService\Application Data\Macromedia\Flash Player\#SharedObjects\MB8SJT38 ]
secure-us.imrworldwide.com [ C:\Documents and Settings\NetworkService\Application Data\Macromedia\Flash Player\#SharedObjects\MB8SJT38 ]
stat.easydate.biz [ C:\Documents and Settings\NetworkService\Application Data\Macromedia\Flash Player\#SharedObjects\MB8SJT38 ]
C:\Documents and Settings\NetworkService\Cookies\system@247realmedia[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@ad.yieldmanager[2].txt
C:\Documents and Settings\NetworkService\Cookies\system@adbrite[2].txt
C:\Documents and Settings\NetworkService\Cookies\system@adecn[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@ads.associatedcontent[2].txt
C:\Documents and Settings\NetworkService\Cookies\system@ads.pubmatic[2].txt
C:\Documents and Settings\NetworkService\Cookies\system@advertise[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@advertising[2].txt
C:\Documents and Settings\NetworkService\Cookies\system@associatedcontent.112.2o7[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@atdmt[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@clickpayz10.91469.information-seeking[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@content.yieldmanager[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@doubleclick[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@invitemedia[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@media6degrees[2].txt
C:\Documents and Settings\NetworkService\Cookies\system@ru4[2].txt
C:\Documents and Settings\NetworkService\Cookies\system@uk.at.atwola[2].txt
C:\Documents and Settings\NetworkService\Cookies\system@user.lucidmedia[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@yieldmanager[1].txt

#7 augustjones

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Posted 12 November 2010 - 06:36 PM

Most of my files are missing too! Have i deleted stuff by mistake? If I access my documents through task manager the folders are there, but all the files in them are missing. And outlook express has gone. I backed up last week so it's ok, but if i'm doing something wrong pls let me know

#8 boopme

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Posted 12 November 2010 - 07:44 PM

I believe the malware is playing tricks...
Desktop fix..

Click Ctrl + Alt + Del to get the task manager up.
On the 'Processes' tab find "explorer.exe" and end that process.
Your desktop will go away.
Click on the 'Applications' tab and click New Task.
Enter "explorer.exe" as the task to start.
Your desktop will then come back.
Now try to launch IE again.


If you still do not seee your files then next do a system restore. To a date before yesterday. Windows XP System Restore Guide


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Edited by boopme, 12 November 2010 - 07:46 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 augustjones

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Posted 13 November 2010 - 04:17 AM

Thank you the explorer.exe worked to restore my desktop and files.
new MBAM log :

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 5104

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

13/11/2010 09:03:31
mbam-log-2010-11-13 (09-03-31).txt

Scan type: Quick scan
Objects scanned: 145849
Time elapsed: 12 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Alice\Application Data\sdrfzfgd.bat (Malware.Trace) -> Quarantined and deleted successfully.

#10 boopme

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Posted 13 November 2010 - 11:01 AM

Good good... Let's do an online scan and let me know if you still have any issues.

Please perform a scan with Eset Online Antiivirus Scanner.
This scan requires Internet Explorer to work. Vista/Windows 7 users need to run Internet Explorer as Administrator.
To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run As Administrator from the context menu.
  • Click the green Posted Image button.
  • Read the End User License Agreement and check the box:
  • Check Posted Image.
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Check Remove found threats and Scan potentially unwanted applications. (If given the option, choose "Quarantine" instead of delete.)
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer.
  • If offered the option to get information or buy software at any point, just close the window.
  • The scan will take a while so be patient and do NOT use the computer while the scan is running. Keep all other programs and windows closed.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop as ESETScan.txt.
  • Push the Posted Image button, then Finish.
  • Copy and paste the contents of ESETScan.txt in your next reply.
Note: A log.txt file will also be created and automatically saved in the C:\Program Files\EsetOnlineScanner\ folder.
If you did not save the ESETScan log, click Posted Image > Run..., then type or copy and paste everything in the code box below into the Open dialogue box:

C:\Program Files\ESET\EsetOnlineScanner\log.txt
  • Click Ok and the scan results will open in Notepad.
  • Copy and paste the contents of log.txt in your next reply.
-- Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.

NOTE: In some instances if no malware is found there will be no log produced.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 augustjones

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Posted 13 November 2010 - 01:29 PM

Ok thank you. Can I uninstall ESTS?

Scan log :

C:\Documents and Settings\Alice\Application Data\Sun\Java\Deployment\cache\6.0\38\738429e6-281be628 Java/TrojanDownloader.Agent.NAM trojan deleted - quarantined
C:\Documents and Settings\Alice\Application Data\Sun\Java\Deployment\cache\6.0\57\73517b39-279c0ea9 a variant of Java/TrojanDownloader.OpenStream.NAU trojan deleted - quarantined
C:\Documents and Settings\Alice\Application Data\Sun\Java\Deployment\cache\6.0\62\4bd616be-2bc5809d a variant of Java/Rowindal.C trojan deleted - quarantined
C:\WINDOWS\system32\234.js JS/TrojanDownloader.Agent.NWG trojan cleaned by deleting - quarantined
C:\WINDOWS\Tasks\At1.job Win32/Adware.FakeAntiSpy.O.Gen application cleaned by deleting - quarantined
C:\WINDOWS\Tasks\At10.job Win32/Adware.FakeAntiSpy.O.Gen application cleaned by deleting - quarantined
C:\WINDOWS\Tasks\At11.job Win32/Adware.FakeAntiSpy.O.Gen application cleaned by deleting - quarantined
C:\WINDOWS\Tasks\At12.job Win32/Adware.FakeAntiSpy.O.Gen application cleaned by deleting - quarantined
C:\WINDOWS\Tasks\At13.job Win32/Adware.FakeAntiSpy.O.Gen application cleaned by deleting - quarantined
C:\WINDOWS\Tasks\At14.job Win32/Adware.FakeAntiSpy.O.Gen application cleaned by deleting - quarantined
C:\WINDOWS\Tasks\At15.job Win32/Adware.FakeAntiSpy.O.Gen application cleaned by deleting - quarantined
C:\WINDOWS\Tasks\At16.job Win32/Adware.FakeAntiSpy.O.Gen application cleaned by deleting - quarantined
C:\WINDOWS\Tasks\At17.job Win32/Adware.FakeAntiSpy.O.Gen application cleaned by deleting - quarantined
C:\WINDOWS\Tasks\At18.job Win32/Adware.FakeAntiSpy.O.Gen application cleaned by deleting - quarantined
C:\WINDOWS\Tasks\At19.job Win32/Adware.FakeAntiSpy.O.Gen application cleaned by deleting - quarantined
C:\WINDOWS\Tasks\At2.job Win32/Adware.FakeAntiSpy.O.Gen application cleaned by deleting - quarantined
C:\WINDOWS\Tasks\At20.job Win32/Adware.FakeAntiSpy.O.Gen application cleaned by deleting - quarantined
C:\WINDOWS\Tasks\At21.job Win32/Adware.FakeAntiSpy.O.Gen application cleaned by deleting - quarantined
C:\WINDOWS\Tasks\At22.job Win32/Adware.FakeAntiSpy.O.Gen application cleaned by deleting - quarantined
C:\WINDOWS\Tasks\At23.job Win32/Adware.FakeAntiSpy.O.Gen application cleaned by deleting - quarantined
C:\WINDOWS\Tasks\At24.job Win32/Adware.FakeAntiSpy.O.Gen application cleaned by deleting - quarantined
C:\WINDOWS\Tasks\At3.job Win32/Adware.FakeAntiSpy.O.Gen application cleaned by deleting - quarantined
C:\WINDOWS\Tasks\At4.job Win32/Adware.FakeAntiSpy.O.Gen application cleaned by deleting - quarantined
C:\WINDOWS\Tasks\At5.job Win32/Adware.FakeAntiSpy.O.Gen application cleaned by deleting - quarantined
C:\WINDOWS\Tasks\At6.job Win32/Adware.FakeAntiSpy.O.Gen application cleaned by deleting - quarantined
C:\WINDOWS\Tasks\At7.job Win32/Adware.FakeAntiSpy.O.Gen application cleaned by deleting - quarantined
C:\WINDOWS\Tasks\At8.job Win32/Adware.FakeAntiSpy.O.Gen application cleaned by deleting - quarantined
C:\WINDOWS\Tasks\At9.job Win32/Adware.FakeAntiSpy.O.Gen application cleaned by deleting - quarantined

#12 augustjones

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Posted 13 November 2010 - 01:35 PM

It is still re-directing to ads via the pixlestatservice, and the little red 'malicious url blocked' box is popping up

#13 augustjones

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Posted 13 November 2010 - 04:01 PM

I'm also getting this message "Generic Host Process for Win32 Services has encountered a problem and needs to close. We are sorry for the inconvenience - send error report/don't send" amd then my screen blinkers and distorts and reverts to normal but doesn't shut itself down

#14 boopme

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Posted 13 November 2010 - 08:47 PM

Hello, We will need a deeper look to get this malware out safely. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
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#15 augustjones

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Posted 14 November 2010 - 07:34 AM

Thanks very much, I ran dds and reposted here - http://www.bleepingcomputer.com/forums/topic360428.html/page__p__2016805__fromsearch__1#entry2016805

My internet keeps crashing or won't connect, so I am rebooting and then everything disappeared again from my desktop/cdrive so I tried the explorer.exe trick in processes and it didn't work but I rebooted about 5 times and eventually it returned! this virus is pretty sneaky




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