Posted 12 November 2010 - 11:48 AM
I am a newbie to this site, so I would really appreciate any help you could give me, as I'm not the most computer literate person!
The problem I am having is that whenever I do a google search, I get redirected to another random website.
I did have a few problems that I think I have resolved (with the help of browsing this website), which were the 'Microsoft Security Essentials Alert' fake trojan alert, to which I installed rkill.com and then Malwarebytes' Anti-Malware. This revealed a few problems which have been quarantined and deleted.
I also had an issue with clickpotato (A result of my boyfriend trying to watch films online), I uninstalled this, and ran a search for files and folders containing the word click potato and manually deleted the results.
I have also installed and ran Superantispyware. (I'm not sure if the above information is relevent, but thought I would include it just in case)
The computer sped up considerably after this but I'm still having issues with google being redirected, and losing wireless connection (again, not sure if the two issues are related).
All I need to to do to reconnect is right click the wireless symbol on the bottom right hand side and click repair. However it's becomming more and more annoying.
The superantispyware, and Malwarebytes' Anti-Malware reports are both coming up clean now, but still having issues.
I'd really appreciate your help, and sorry if this is a trivial issue, but it is very frustrating!
PS My laptop uses Microsoft Windows XP, Home Edition, Version 2002, Service Pack 3