Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Re-directing and slow computer


  • This topic is locked This topic is locked
22 replies to this topic

#1 w i l l

w i l l

  • Members
  • 66 posts
  • OFFLINE
  •  
  • Local time:08:32 AM

Posted 12 November 2010 - 04:24 AM

Hi. I'm having lots of problems with redirecting websites, closing tabs and slow computer. Plus I keep getting his popup;

'generic host process fpr win32 services'

I ran Eset scanner, Superantispyware and Malwarebytes but couldn't find anything. My log also looks OK to me. Would be grateful for some help.... thanks.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:21:41 AM, on 11/12/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cepstral\bin\CepstralLicSrv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Google\Update\1.2.183.39\GoogleCrashHandler.exe
C:\Program Files\Autodesk\3ds Max 2011\mentalimages\satellite\raysat_3dsmax2011_32server.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Wacom_Tablet.exe
C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\WTablet\Wacom_TabletUser.exe
C:\WINDOWS\system32\Wacom_Tablet.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\BlazeVideo\BlazeDTV 6.0\MediaDetector.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Autodesk\SketchBookPro2010\SketchBookSnapshot.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Skype\Toolbars\Shared\SkypeNames2.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\mshta.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Softonic-Eng7 Toolbar - {414b6d9d-4a95-4e8d-b5b1-149dd2d93bb3} - C:\Program Files\Softonic-Eng7\tbSof1.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Softonic-Eng7 Toolbar - {414b6d9d-4a95-4e8d-b5b1-149dd2d93bb3} - C:\Program Files\Softonic-Eng7\tbSof1.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Softonic-Eng7 Toolbar - {414b6d9d-4a95-4e8d-b5b1-149dd2d93bb3} - C:\Program Files\Softonic-Eng7\tbSof1.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [MobileConnect] %programfiles%\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe /silent
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [BlazeServoTool] "C:\Program Files\BlazeVideo\BlazeDTV 6.0\MediaDetector.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Startup: BBC iPlayer Desktop.lnk = C:\Program Files\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: SketchBook Snapshot.lnk = C:\Program Files\Autodesk\SketchBookPro2010\SketchBookSnapshot.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://*.broadband.o2.co.uk
O17 - HKLM\System\CCS\Services\Tcpip\..\{020B379B-C795-41A9-A91C-697F7E6A1414}: NameServer = 156.154.70.22,156.154.71.22
O17 - HKLM\System\CS1\Services\Tcpip\..\{020B379B-C795-41A9-A91C-697F7E6A1414}: NameServer = 156.154.70.22,156.154.71.22
O17 - HKLM\System\CS3\Services\Tcpip\..\{020B379B-C795-41A9-A91C-697F7E6A1414}: NameServer = 156.154.70.22,156.154.71.22
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Cepstral License Server - Cepstral, LLC - C:\Program Files\Cepstral\bin\CepstralLicSrv.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: mental ray 3.8 Satellite for Autodesk 3ds Max 2011 32-bit 32-bit (mi-raysat_3dsmax2011_32) - Unknown owner - C:\Program Files\Autodesk\3ds Max 2011\mentalimages\satellite\raysat_3dsmax2011_32server.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: TabletServiceWacom - Wacom Technology, Corp. - C:\WINDOWS\system32\Wacom_Tablet.exe
O23 - Service: Vodafone Mobile Connect Service (VMCService) - Vodafone - C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe

--
End of file - 9932 bytes

Edited by w i l l, 12 November 2010 - 04:57 AM.


BC AdBot (Login to Remove)

 


#2 w i l l

w i l l
  • Topic Starter

  • Members
  • 66 posts
  • OFFLINE
  •  
  • Local time:08:32 AM

Posted 12 November 2010 - 06:56 PM

Any help please?

Thanks.

#3 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:09:32 AM

Posted 13 November 2010 - 10:57 AM

Hi

Please do the following:

Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
---------------------------------------------------
Please include the contents of the following in your next reply:

DDS.txt
Attach.txt.


NEXT


Download GMER Rootkit Scanner from here to your desktop. It will be a randomly named executable.
  • Double click the exe file.
  • If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO, then use the following settings for a more complete scan.

    Posted Image
    Click the image to enlarge it
  • In the right panel, you will see several boxes that have been checked. Ensure the following are unchecked
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop, and attach it in reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#4 w i l l

w i l l
  • Topic Starter

  • Members
  • 66 posts
  • OFFLINE
  •  
  • Local time:08:32 AM

Posted 13 November 2010 - 05:50 PM

Thanks.

Here are the files....

Can't remember the wording but I got a popup saying that GMER found some activity.

Attached Files



#5 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:09:32 AM

Posted 13 November 2010 - 06:24 PM

Hi,

Please do the following:

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#6 w i l l

w i l l
  • Topic Starter

  • Members
  • 66 posts
  • OFFLINE
  •  
  • Local time:08:32 AM

Posted 13 November 2010 - 07:00 PM

Hi,

I ran Combofix earlier (advised by someone on another forum) but it just seemed to stall (I left it for 2 hours and just got it's blue progress screen).

#7 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:09:32 AM

Posted 13 November 2010 - 07:06 PM

Please delete the copy of combofix that you have on your desktop

download a fresh copy but rename it to iexplore.exe and save it directly to your c:\ drive

now tap into safe mode and run it > post the resulting log

To Enter Safemode
  • Go to Start> Shut off your Computer> Restart
  • As the computer starts to boot-up, Tap the F8 KEY repeatedly,
  • this will bring up a menu.
  • Use the Up and Down Arrow Keys to scroll up to Safemode
  • Then press the Enter Key on your Keyboard
  • go into your usual account

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#8 w i l l

w i l l
  • Topic Starter

  • Members
  • 66 posts
  • OFFLINE
  •  
  • Local time:08:32 AM

Posted 13 November 2010 - 10:03 PM

I got a blue screen with a message starting...

'A problem has been detected and windows has been shut down to prevent damage to your computer.....'

(I've had this before using Combofix... I really don't like using it!)

Edited by w i l l, 13 November 2010 - 10:09 PM.


#9 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:09:32 AM

Posted 13 November 2010 - 10:06 PM

Did you reboot? ComboFix should restart and continue when you start up again, the BSOD happens when certain types of infections are removed.

If it doesn't continue, please try it again, let it run again till a log is produced,

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#10 w i l l

w i l l
  • Topic Starter

  • Members
  • 66 posts
  • OFFLINE
  •  
  • Local time:08:32 AM

Posted 13 November 2010 - 10:37 PM

OK it worked! Here is the log.

Attached Files

  • Attached File  log.txt   20.45KB   1 downloads


#11 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:09:32 AM

Posted 13 November 2010 - 11:06 PM

Hi,

Please do the following:

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below.
  • They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Copy/paste the text inside the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Copy all the text inside of the code box - Press Ctrl+C (or right click on the highlighted section and choose 'copy')

http://www.bleepingcomputer.com/forums/topic360013.html/page__view__findpost__p__2016382

Collect::
c:\documents and settings\LocalService\Application Data\tempd.exe

Folder::
c:\documents and settings\Will Usher\Local Settings\Application Data\{BF01CC35-303D-47EB-BB69-DE53F273BCF8}

FireFox::
FF - ProfilePath - c:\documents and settings\Will Usher\Application Data\Mozilla\Firefox\Profiles\6to9h2if.default\
FF - HiddenExtension: XULRunner: {BF01CC35-303D-47EB-BB69-DE53F273BCF8} - c:\documents and settings\Will Usher\Local Settings\Application Data\{BF01CC35-303D-47EB-BB69-DE53F273BCF8}

Now paste the copied text into the open notepad - press CTRL+V (or right click and choose 'paste')

Save this file to your desktop, Save this as "CFScript"


Here's how to do that:

1.Click File;
2.Click Save As... Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save ...

Posted Image
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you.
  • Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.


NEXT


  • Please open your MalwareBytes AntiMalware Program
  • Click the Update Tab and search for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <-- very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT

Go here to run an online scanner from ESET.
  • Note: You will need to use Internet explorer for this scan
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activeX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
  • Copy and paste that log as a reply to this topic and also let me know how things are now.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#12 w i l l

w i l l
  • Topic Starter

  • Members
  • 66 posts
  • OFFLINE
  •  
  • Local time:08:32 AM

Posted 14 November 2010 - 12:32 PM

Thanks.. its better than it was but I seem to keep getting reinfected with this;

http://www.bleepingcomputer.com/virus-removal/remove-fake-microsoft-security-essentials-alert

I think I'm getting it from Gumtree... happens every time I use this site. Do you know which anti virus/firewall can stop this and other viruses/malware that I might have had? I had Comodo as it's free. Is it worth paying for Eset? Is it much better... still some viruses seem to get through.

I've attached the logs.

Eset freezes half way through it's scan, however I've used this before and not found anything as with Malwarebytes.

Attached Files



#13 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:09:32 AM

Posted 14 November 2010 - 01:00 PM

Hi

what is it you need to go to Gumtree for? If you know it's a bad site -avoid it.

There isn't any firewall or antivirus that will stop everything, the best defense is just to be aware of the sites you are visiting and be careful what you click on and download.

Personally, I use Microsoft Security Essentials, Web of Trust, Malwarebytes Pro and I'm behind a secured router:

If you want a free firewall, I would recommend:
Outpost Firewall Free
or
Sunbelt Kerio


For Antivirus I recommend:

Microsoft Security Essentials
or
Avira AntiVir Personal


NEXT

Posted Image Your Java is out of date.
Java™ 6 Update 16 can be updated from the Java control panel Start > Control Panel (Classic View) > Java (looks like a coffee cup) > Update Tab > Update Now.
An update should begin; > follow the prompts.


Clear Java cache

Go into the Control Panel and double-click the Java Icon. (looks like a coffee cup) If you do not see the icon, look to your left and click 'Switch to Classic View'.
  • On the General tab, under Temporary Internet Files, click the Settings button.
  • Next, click on the Delete Files button
  • There are two options in the window to clear the cache - Leave BOTH Checked
    • Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.



NEXT


Please post a fresh DDS log and advise how the computer is running now and if there are any outstanding issues:

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#14 w i l l

w i l l
  • Topic Starter

  • Members
  • 66 posts
  • OFFLINE
  •  
  • Local time:08:32 AM

Posted 14 November 2010 - 01:28 PM

I need to use Gumtree because it's the best site to find a flat to rent where I'm moving.

Thanks - I'll try that antivirus etc.

Here are the logs. Seems OK at the moment... just had to fix Google Desktop Sidebar.

Thanks for your help!

Attached Files



#15 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:09:32 AM

Posted 14 November 2010 - 01:39 PM

There are still a couple of suspicious entries i'd like to get checked out

please do the following:


submit a file to virustotal for analysis
  • Use the browse button on that page to navigate to the location of the file to be scanned.
  • In the right hand panel,
  • click on the file c:\windows\system32\drivers\cdphtaca.sys
  • then click the open button.
  • The file will now be displayed in the submit box.
  • Scroll down a bit and click "send file", wait for the results
  • If you get a message saying File has already been analyzed: click Reanalyze file now
  • Once scanned, copy and paste the link to the results page in your next reply.


Make sure you have copied and saved the results before continuing.
Do the same for the following file
c:\windows\system32\systeminfo.dll



NEXT



Press the WinKey + R to open a run box, then copy/paste the following single-line command into the Run box and click OK:

cmd /c del /f/a/q "c:\windows\Nhojirota.bin"


Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users