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Possible Infection


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3 replies to this topic

#1 Roger P

Roger P

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Posted 11 November 2010 - 06:40 PM

Various issues resulting in browsers and other programs take forever to open, then operatingAttached File  ark.txt   10.51KB   1 downloads slowly.

GMER 1.0.15.15530 - http://www.gmer.net
Rootkit scan 2010-11-11 23:32:27
Windows 6.0.6002 Service Pack 2 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0 ExcelStor_Technology_J880 rev.PF2OA21B
Running: gmer.exe; Driver: C:\Users\Roger\AppData\Local\Temp\kglcypow.sys


---- System - GMER 1.0.15 ----Attached File  ark.txt   10.51KB   1 downloads

SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwAssignProcessToJobObject [0x8D647FE4]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwCreateFile [0x8D648996]
SSDT \??\C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\19917\RapportCerberus_19917.sys ZwCreateThread [0x8D673864]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwDeleteFile [0x8D648AF6]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwDeleteKey [0x8D64C36C]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwDeleteValueKey [0x8D64C39E]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwLoadKey [0x8D64C500]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwOpenFile [0x8D648A5A]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwOpenProcess [0x8D648128]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwOpenThread [0x8D64831A]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwProtectVirtualMemory [0x8D64844C]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwQueryValueKey [0x8D64C476]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwRenameKey [0x8D64C3E0]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwReplaceKey [0x8D64C412]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwRestoreKey [0x8D64C444]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwSetContextThread [0x8D647F8A]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwSetInformationFile [0x8D648B56]
SSDT \??\C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\19917\RapportCerberus_19917.sys ZwSetValueKey [0x8D67382E]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwSuspendThread [0x8D647F26]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwTerminateProcess [0x8D647E7A]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys ZwTerminateThread [0x8D647EC2]
SSDT \??\C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\19917\RapportCerberus_19917.sys ZwCreateThreadEx [0x8D6738DC]

Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwCreateProcessEx [0x8D70EBAE]
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwCreateSection [0x8D70E9D2]
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwLoadDriver [0x8D70EB0C]
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) NtCreateSection
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ObInsertObject
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ObMakeTemporaryObject

---- Kernel code sections - GMER 1.0.15 ----

.text ntkrnlpa.exe!KeSetEvent + 191 83CC78F4 4 Bytes JMP E84C5D7C
.text ntkrnlpa.exe!KeSetEvent + 1D9 83CC793C 4 Bytes [96, 89, 64, 8D]
.text ntkrnlpa.exe!KeSetEvent + 221 83CC7984 4 Bytes [64, 38, 67, 8D] {CMP FS:[EDI-0x73], AH}
.text ntkrnlpa.exe!KeSetEvent + 2D1 83CC7A34 8 Bytes [F6, 8A, 64, 8D, 6C, C3, 64, ...]
.text ntkrnlpa.exe!KeSetEvent + 2E1 83CC7A44 4 Bytes [9E, C3, 64, 8D]
.text ...
PAGE ntkrnlpa.exe!ZwLoadDriver 83D86DF0 7 Bytes JMP 8D70EB10 \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software)
PAGE ntkrnlpa.exe!ObMakeTemporaryObject 83DF228F 5 Bytes JMP 8D70A5D4 \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software)
PAGE ntkrnlpa.exe!ObInsertObject 83E4B063 5 Bytes JMP 8D70BFFA \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software)
PAGE ntkrnlpa.exe!NtCreateSection 83E4C905 7 Bytes JMP 8D70E9D6 \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software)
PAGE ntkrnlpa.exe!ZwCreateProcessEx 83EAC90A 7 Bytes JMP 8D70EBB2 \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software)
? C:\Users\Roger\AppData\Local\Temp\mbr.sys The system cannot find the file specified. !

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe[1020] ntdll.dll!KiUserApcDispatcher 77235D18 5 Bytes JMP 00414C10 C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe (RapportMgmtService/Trusteer Ltd.)
.text C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe[1020] USER32.dll!InSendMessageEx + 3B1 7608E6B0 6 Bytes JMP 716E001E
.text C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe[1020] WS2_32.dll!getaddrinfo 7621418A 5 Bytes JMP 71640022
.text C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe[1020] WS2_32.dll!gethostbyname 762262D4 5 Bytes JMP 71670022
.text C:\Program Files\Trusteer\Rapport\bin\RapportService.exe[1512] ntdll.dll!KiUserApcDispatcher 77235D18 5 Bytes JMP 004397C0 C:\Program Files\Trusteer\Rapport\bin\RapportService.exe (RapportService/Trusteer Ltd.)
.text C:\Program Files\Trusteer\Rapport\bin\RapportService.exe[1512] WS2_32.dll!getaddrinfo 7621418A 5 Bytes JMP 71670022
.text C:\Program Files\Trusteer\Rapport\bin\RapportService.exe[1512] WS2_32.dll!gethostbyname 762262D4 5 Bytes JMP 716E0022
.text C:\Program Files\Alwil Software\Avast5\AvastSvc.exe[1604] kernel32.dll!SetUnhandledExceptionFilter 76F2A84F 4 Bytes [C2, 04, 00, 90] {RET 0x4; NOP }
.text C:\Program Files\Mozilla Firefox\firefox.exe[5216] ntdll.dll!LdrLoadDll 771F9390 5 Bytes JMP 00EA13F0 C:\Program Files\Mozilla Firefox\firefox.exe (Firefox/Mozilla Corporation)
.text C:\Program Files\Mozilla Firefox\firefox.exe[5216] ntdll.dll!KiUserApcDispatcher 77235D18 3 Bytes JMP 01FF7420 c:\program files\trusteer\rapport\bin\rooksdol.dll (Rooks/Dolomite/Trusteer Ltd.)
.text C:\Program Files\Mozilla Firefox\firefox.exe[5216] ntdll.dll!KiUserApcDispatcher + 4 77235D1C 1 Byte [8A]
.text C:\Program Files\Mozilla Firefox\firefox.exe[5216] kernel32.dll!SetUnhandledExceptionFilter 76F2A84F 6 Bytes PUSH 71500022; RET
.text C:\Program Files\Mozilla Firefox\firefox.exe[5216] USER32.dll!DdeInitializeW 76087921 6 Bytes PUSH 714D0022; RET
.text C:\Program Files\Mozilla Firefox\firefox.exe[5216] USER32.dll!RegisterClassExW 7608DA30 6 Bytes PUSH 716E0022; RET
.text C:\Program Files\Mozilla Firefox\firefox.exe[5216] USER32.dll!GetMessageW 7609FEF7 6 Bytes PUSH 71440022; RET
.text C:\Program Files\Mozilla Firefox\firefox.exe[5216] USER32.dll!TranslateMessage 760A01AD 6 Bytes PUSH 713D0022; RET
.text C:\Program Files\Mozilla Firefox\firefox.exe[5216] USER32.dll!DispatchMessageW 760A021C 6 Bytes PUSH 714A0022; RET
.text C:\Program Files\Mozilla Firefox\firefox.exe[5216] USER32.dll!GetClipboardData 760C715A 6 Bytes PUSH 71470022; RET
.text C:\Program Files\Mozilla Firefox\firefox.exe[5216] GDI32.dll!BitBlt 75F270A6 6 Bytes PUSH 71530022; RET

---- Devices - GMER 1.0.15 ----

Device \FileSystem\Ntfs \Ntfs aswSP.SYS (avast! self protection module/AVAST Software)

AttachedDevice \Driver\tdx \Device\Tcp aswTdi.SYS (avast! TDI Filter Driver/AVAST Software)
AttachedDevice \Driver\tdx \Device\Udp aswTdi.SYS (avast! TDI Filter Driver/AVAST Software)
AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- EOF - GMER 1.0.15 ----

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 18 November 2010 - 09:37 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply



Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • extract RKUnhooker to your desktop
    Note** it is zipped up in a .rar file - If you do not have a program to unzip this type of file
    you can get a free one from here - http://www.7-zip.org/
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

In your next post I need the following

1.logs from DDS
2.log from RKUnHooker
3.let me know of any problems you may have had
[/list]
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 21 November 2010 - 02:48 AM

Hello

three day bump

It has been Three days since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:07:37 PM

Posted 24 November 2010 - 04:38 PM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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