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Won't boot, safe mode boot stops at kdcom


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#1 msgsu

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Posted 11 November 2010 - 02:23 PM

WinXP sp3 will not boot. Black screen where Win logo should go after post. In safe mode boot, stops after 3rd item loaded.

Found on the net may be due to MS update or virus, but cannot find confirmed fix. User confirmed MS update occurred on shut down last night and that she got a virus notice before calling me. Another forum suggested chkdsk /p/r, but did not fix. Tried reseating ram and hdd data cable.

This is the 4th workstation I have had to do grave emergency work to this week. Any suggestions to get this back online would be GREATLY appreciated!

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#2 hamluis

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Posted 11 November 2010 - 03:09 PM

System and manufacturer?

You've checked the system manufacturer's website...for possible solutions when the system fails to boot properly?

I know that HP routinely provides such for their systems and I suspect that most do.

Louis

#3 msgsu

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Posted 11 November 2010 - 03:30 PM

Sorry, just found the Xp Boot "fixes" sticky above. FIXMBR got it back online. Thanks mucho.

#4 hamluis

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Posted 11 November 2010 - 04:03 PM

Nice self-help, happy computing :).

Louis




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