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XP Pro when loading shows RUNDLL Error


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#1 cgtgolface

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Posted 11 November 2010 - 04:51 AM

Im running XP Pro SP3 on my Lenovo 3000 N200 notebook and recently picked up a trojan horse virus which I followed the instructions on this site and was able to remove. Recently though I have started to get a warning when the system has finished booting which says

RUNDLL
Error loading C\Windows\MSHTAS.DLL
THE SPECIFIED MODULE COULD NOT BE FOUND
and below that an OK button

By clicking on OK the message goes away and the running of the computer continues as normal.

I believe that this is a legitimate MS system file but some sites say that it can be used to run malware and should be considered a threat.

I dont want to reload this if indeed it is a threat

I tried a search on here but nothing comes up but as this is only my second post it my be my inability to use the resource correctly.

Some guidance would be much appreciated.

Charles

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#2 cryptodan

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Posted 11 November 2010 - 06:08 AM

What is the exact error message?

Can you take a screenshot of it?

#3 cgtgolface

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Posted 11 November 2010 - 08:06 AM

Thanks for your reply CRYPTODAN
The message comes up in a pop up window and says

RUNDLL
Error loading C\Windows\MSHTAS.DLL
THE SPECIFIED MODULE COULD NOT BE FOUND

and there is an OK button at the foot of the small pop up.

I will try to get a screenshot and post it up.

Hopefully I will be able to do this after work.
Kind regards Charles

#4 hamluis

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Posted 11 November 2010 - 09:10 AM

The valid Windows file is MSHTA.DLL, while your referenced file seems to be something else (MSHTAS.dll). I get no Google hits for the file you list, which is common with malware items (assuming that you posted the name properly).

Typically, when malware is removed, there may remain startup pointers for such. In such instances, a user will get a reference error similar to the one you received.

You can use a reliable startup manager (not msconfig) to take a look at your startups...and see if you have anything similar to the file listed in the error message. If so, either disable or delete it.

Louis

#5 cgtgolface

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Posted 11 November 2010 - 01:46 PM

Hi Louis, Thabks V much for your comments.
I know that you have said MS Config is not a particularly good start up manager but as it is the only one on the computer I have had a look and the item is showing as enabled. I have just disabled it and is not appearing.

The command in MSconfig show the following as the command

rundll32.exe "C\WINDOWS\mahtas.dll,Startup"

With the location as

SOFTWARE\Microsoft\CurrentVersion\\Run


Is there a way of getting rid of it from my lap top or will simply disabling it be OK long term?


Also can you recommend a good start up manager please.

Thank you all once again for your help

Charles

#6 cryptodan

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Posted 11 November 2010 - 01:54 PM

At this point and time, I think the best course of action would be to post in the MRL Section:

Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include the link to this topic in your new topic and a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Once you have created the new topic, please reply back here with a link to the new topic.




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