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Unable to run .exe files (especially firefox)


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#1 nullkrush

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Posted 11 November 2010 - 01:09 AM

I started having these issues a couple weeks ago and have since been trying every virus/trojan/malware scanner I could find. though there was a few trojans and adware found and removed, I'm still having the same issues. It seems to effect my internet browsers. When I try to click on links through any search engine most of the time nothing happens. other times, it redirects me to some random website. I'm only able to go to websites by manually entering the website URL or using a bookmark. The other main issue is that sometimes I will not be able to open firefox. I try clicking the desktop shortcut and it spins for a sec then nothing. It just refuses to open. I do notice that there are multiple firefox processes in task manager. ( a new one stacks every time i try to open firefox). Worse yet, sometimes this even happens with ALL my exe's. I'm not able to run any programs, it just sits there.

I'm at a complete loss. I came across a website that had info on combofix, but i read the info on it and it said not to use it unless instructed... Maybe this is an issue only combofix can resolve?

Any help would be greatly appreciated as it seems my only other option is a reformat. :(

*Edit* I am using windows 7 professional 64 bit.

Edited by nullkrush, 11 November 2010 - 01:18 PM.


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#2 nullkrush

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Posted 16 November 2010 - 11:57 PM

bump

#3 Budapest

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Posted 16 November 2010 - 11:58 PM

Did you try scanning with Malwarebytes?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#4 nullkrush

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Posted 17 November 2010 - 05:20 PM

I have downloaded this and I will try a full scan in safe mode. I already completed a quick scan and it found some 2 trojans and some adware stuff. I am still having the same issues though. Hopefully with a full scan in safe mode I will have better luck?

Here is a log of the quickscan if it helps.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 5140

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

11/17/2010 3:56:18 PM
mbam-log-2010-11-17 (15-56-18).txt

Scan type: Quick scan
Objects scanned: 142587
Time elapsed: 4 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\gmorphcl (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Users\Public\Documents\Server\admin.txt (Malware.Trace) -> Quarantined and deleted successfully.
C:\Users\Public\Documents\Server\server.dat (Malware.Trace) -> Quarantined and deleted successfully.
C:\Windows\SysWOW64\taskcgr.exe (Trojan.Agent) -> Quarantined and deleted successfully.

#5 Budapest

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Posted 17 November 2010 - 05:29 PM

Download this file and save it to your desktop:

http://download.bleepingcomputer.com/grinler/rkill.scr

Double-click the file to run it. A command window will open briefly. Then run a quick scan with Malwarebytes. Post the Malwarebytes log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#6 nullkrush

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Posted 17 November 2010 - 06:10 PM

I ran the file you suggested and then performed another quickscan. Here is the log.


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 5140

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

11/17/2010 5:09:08 PM
mbam-log-2010-11-17 (17-09-08).txt

Scan type: Quick scan
Objects scanned: 142334
Time elapsed: 4 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#7 Budapest

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Posted 17 November 2010 - 06:10 PM

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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