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corrupted files


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#1 LNovik

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Posted 10 November 2010 - 09:47 PM

My Seagate backup manager is no longer working. After several notes to and from Seagate, they said I should insert my XP operating system install disc (I'll copy their note below.) They think I have a corrupt file somewhere. I have been told this about a year ago, but thought I fixed it with MS people. I have looked at the papers and discs that I saved that came with this computer, but cannot find a system or backup disc. Can you point me to an appropriate download. I did make a restore backup DVD when I first got the computer, but cannot find any helpful files on those DVDís.

Their message below:

It appears like one of the .dll files in your Windows Operating System has
either been deleted or has become corrupted. Please follow the steps below to
have Windows scan and repair your Windows .dll files.

1. Insert your Windows XP operating system install disk. If you do not have
one, contact your system manufacturer to perform this fix.
2. Click on start then click Run
3. type sfc /scannow in the run box and hit enter

This will scan for corrupted, overwritten, or missing .dll files in your Windows
directories and will replace them with ones located on your operating system
install disk.

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#2 Broni

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Posted 10 November 2010 - 11:09 PM

To do, what they ask you to do, you'll need Windows XP CD.
You may try to run sfc /scannow anyway.
If it won't find any corrupted files, it won't ask you for any CD.

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