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Stereo Headset w/Microphone will not work


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#1 flutelaura

flutelaura

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Posted 10 November 2010 - 09:12 PM

I purchased a Cyber Accoustics AC201 stereo headset with microphone so I can skype. It has two plugs that are color coded (pink and green) and I plugged them in the back of my computer but nothing happens. The speakers still work as normal but no sound comes thru the headset except a soft buzz. I cannot transmit any sound even though skype says my microphone is working.

I plugged the headset into my neighbor's computer and a box popped up and after checking a few boxes I was able to determine that the headset worked perfectly - sound and mike. This box that popped up on my neighbor's computer didn't pop up on mine. I don't know why the headset won't work on my computer. I assume you just plug it in - no instructions were included with the headset.

I have an older HP Pavilion 542x

I don't know if it is a driver problem or not because I don't know what that is. Sorry! :mellow:

I am basically a beginner. Any help in figuring out the problem will be greatly appreciated. Thank you so very much.

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#2 MelissaPleases

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Posted 16 November 2010 - 12:04 PM

Have you tried finding help or support at the Cyber Acoustics web site?

Cyber Acoustics Support

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