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Bad image error


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6 replies to this topic

#1 yellowcindy

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Posted 10 November 2010 - 07:34 PM

Hi i need some help, i think my computer has a virus, but i am not sure.
when i start it up it's fine
but then after a while everything starts crashing
google chrome crashes, firefox crashes and adobe flash crashes
then i try to open up a browser and it says
Chrome.exe bad image error

is this a virus? HELP!!!!!!!!!!!!!!

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#2 hamluis

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Posted 10 November 2010 - 07:46 PM

Let's try this.

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html.

Double-click BlueScreenView.exe file.

When scanning is done, Edit/Select All...then File/Save Selected Items.

Save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content and paste it into your next reply.

Louis

#3 yellowcindy

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Posted 10 November 2010 - 07:51 PM

i installed it, but it's not doing anything

#4 hamluis

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Posted 10 November 2010 - 08:34 PM

Then you probably haven't had any BSOD errors.

I suggest taking a look at the errors reflected in Event Viewer.

How To Use Event Viewer - http://www.bleepingcomputer.com/forums/topic40108.html

Louis

#5 yellowcindy

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Posted 12 November 2010 - 10:45 PM

I followed the steps in the BSOD Blog and i found out that i had a lot of errors and this message popped up on
Application- the event log file is corrupt and it also popped up on Systems category.

thanx for the help

#6 yellowcindy

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Posted 12 November 2010 - 11:02 PM

here are some of the error data i received
from application-
Error 11/12/2010 10:06:10 PM MsiInstaller None 10005 HP_Administrator FAMILY
Error 11/11/2010 11:29:07 PM Application Hang (101) 1002 N/A FAMILY
Error 11/11/2010 11:25:28 PM Application Error None 1000 N/A FAMILY
Error 11/11/2010 11:25:09 PM Application Error None 1000 N/A FAMILY
Error 11/11/2010 10:13:16 PM Application Error (100) 1000 N/A FAMILY
Error 11/11/2010 11:02:44 AM VSS None 12305 N/A FAMILY
Error 11/11/2010 10:03:38 AM VSS None 5013 N/A FAMILY
Error 11/10/2010 10:32:31 PM Application Hang (101) 1002 N/A FAMILY
Error 11/10/2010 5:09:37 PM Application Hang (101) 1002 N/A FAMILY
Error 11/10/2010 3:45:49 PM Application Error None 1000 N/A FAMILY
Error 11/9/2010 1:20:05 AM EventSystem (50) 4609 N/A FAMILY

and from the system-
Error 11/12/2010 10:12:13 PM Service Control Manager None 7000 N/A FAMILY
Error 11/12/2010 5:05:22 PM Service Control Manager None 7000 N/A FAMILY
Error 11/12/2010 11:44:23 AM Service Control Manager None 7000 N/A FAMILY
Error 11/12/2010 6:27:07 AM Service Control Manager None 7000 N/A FAMILY
Error 11/12/2010 6:25:04 AM DCOM None 10005 HP_Administrator FAMILY
Error 11/12/2010 5:00:00 AM sr None 1 N/A FAMILY
Error 11/11/2010 11:35:19 PM Service Control Manager None 7000 N/A FAMILY
Error 11/11/2010 11:25:11 PM sr None 1 N/A FAMILY
Error 11/11/2010 7:51:48 PM Service Control Manager None 7000 N/A FAMILY
Error 11/11/2010 7:09:50 PM SideBySide None 59 N/A FAMILY
Error 11/11/2010 7:09:50 PM SideBySide None 59 N/A FAMILY
Error 11/11/2010 7:09:50 PM SideBySide None 59 N/A FAMILY
Error 11/11/2010 6:09:48 PM SideBySide None 59 N/A FAMILY
Error 11/11/2010 5:34:11 PM SideBySide None 59 N/A FAMILY
Error 11/11/2010 5:34:11 PM SideBySide None 59 N/A FAMILY
Error 11/11/2010 4:09:43 PM SideBySide None 59 N/A FAMILY
Error 11/11/2010 4:09:43 PM SideBySide None 59 N/A FAMILY
Error 11/11/2010 4:09:43 PM SideBySide None 59 N/A FAMILY
Error 11/11/2010 4:09:43 PM SideBySide None 59 N/A FAMILY
Error 11/11/2010 3:55:00 PM sr None 1 N/A FAMILY
Error 11/11/2010 11:04:29 AM Service Control Manager None 7000 N/A FAMILY
Error 11/11/2010 11:02:44 AM VolSnap None 20 N/A FAMILY
Error 11/11/2010 11:02:39 AM VolSnap None 12 N/A FAMILY
Error 11/11/2010 7:08:08 AM Service Control Manager None 7000 N/A FAMILY
Error 11/11/2010 12:33:47 AM Service Control Manager None 7000 N/A FAMILY
Error 11/11/2010 12:13:50 AM sr None 1 N/A FAMILY
Error 11/11/2010 12:04:08 AM DCOM None 10005 HP_Administrator FAMILY
Error 11/10/2010 7:22:29 PM DCOM None 10005 HP_Administrator FAMILY
Error 11/10/2010 7:17:45 PM Service Control Manager None 7000 N/A FAMILY
Error 11/10/2010 7:17:30 PM DCOM None 10005 HP_Administrator FAMILY
Error 11/10/2010 7:17:45 PM Service Control Manager None 7000 N/A FAMILY
Error 11/10/2010 7:17:30 PM DCOM None 10005 HP_Administrator FAMILY
Error 11/10/2010 4:11:58 PM DCOM None 10005 HP_Administrator FAMILY
Error 11/10/2010 4:09:36 PM Service Control Manager None 7000 N/A FAMILY
Error 11/10/2010 4:09:13 PM DCOM None 10005 HP_Administrator FAMILY

#7 hamluis

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Posted 13 November 2010 - 09:14 AM

Well...I suppose it's time to move this to the Am I Infected forum for a closer look.

Please read the rules/suggestions at the top of the webpage.

Louis




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