I was given instructions to the Preparation Guide for help. I was able to get the dds.txt and attach.txt files. I am have problems with the gmer log. I have followed the following steps and received the following results:
I uninstalled my maleware software.
I disable the CD Emulator
Enable the firewalls
Download, run and saved dds.txt and attach.txt files
When to the links: http://www.gmer.net/gmer.zip and http://majorgeeks.com/downloadget.php?id=5198&file=15&evp=3f18075291813a665b2a25536a70b307 (respectfully) and downloaded the zip files to my desktop.
Right-clicked on folder, Selected: Extract All..., Wizard opened, clicked Next, and Finish
The GMER folder did not automatically open
When I click on the zip folder, it opened and there were a gmer file (It did not say gmer.exe).
When I click on the gmer file, it asks to run, and I clicked Run
The following boxes are checked and the program automatically starts scanning:
The following boxes I am not able to check:
I tried even going directly to the sites and downloading from there and I got the same results. My operating system is Vista and my browser is Firefox.
I don't know what to do. Can you please help me? Do you think it could be the hacker preventing me from performing this log?
I have attached the dds.txt and attach.txt files to this posting.
Your help in this situation will be greatly appreciated,
Attach.txt 6.1KB 0 downloads
DDS.txt 32.61KB 4 downloads
Edited by 77Verity77, 10 November 2010 - 07:25 PM.