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Computer cannot do almost anything at all


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#1 ttw07

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Posted 10 November 2010 - 11:01 AM

Just as the title says. I can start it, get into the BIOS, or run it in safe mode and what not, but once it is started I can't do anything. The only thing that comes up is the wallpaper. CTRL+ALT+DEL results in two pop-ups. One says McAfee has detected a suspicious file and that I should run a scan. The other says "Task Manager has been disabled by an administrator. My plan was to re-install windows xp, but get this, the CD dries come up in the BIOS as "uninstalled," and I've tried replacing them with quite a few drives to make sure they weren't just bad drives. With them being uninstalled, they do nothing. Plugging in a USB stick does nothing. Right-click does nothing. Windows button does nothing. I obviously can't download or run any programs. If I start in safe-mode with command prompt, the command prompt never comes up. Is there any possible solution you can think of?

Edited by hamluis, 10 November 2010 - 12:00 PM.
Moved from XP forum to Am I Infected ~ Hamluis.


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#2 micksim

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Posted 10 November 2010 - 11:46 AM

Just as the title says. I can start it, get into the BIOS, or run it in safe mode and what not, but once it is started I can't do anything.


Does this mean it will operate normally in safe mode, or that it is also limited in safe mode?
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#3 Mooseby

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Posted 10 November 2010 - 11:48 AM

Can you run McAfee in safe mode? And does it detect? Sounds like you will be going to the Malware area.

#4 ttw07

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Posted 10 November 2010 - 01:44 PM

I am also limited in safe mode, and McAfee is active, but the only sign of it is when it tells me I should scan.

#5 micksim

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Posted 12 November 2010 - 05:07 AM

I am also limited in safe mode, and McAfee is active, but the only sign of it is when it tells me I should scan.


Are you limited in safe mode where you can't perform a system restore?

Can you run command prompt from safe mode?

What options have you tried (if any) from the F8 menu?
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#6 ttw07

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Posted 12 November 2010 - 01:47 PM


I am also limited in safe mode, and McAfee is active, but the only sign of it is when it tells me I should scan.


Are you limited in safe mode where you can't perform a system restore?

Can you run command prompt from safe mode?

What options have you tried (if any) from the F8 menu?


I cannot perform a system restore, I MAY be able to get command prompt running if I keep tring to run it in safe mode with command prompt, I haven't tried it very many times, but in regular safe mode there's no way to access it. I've tried every option in the F8 menu with no success.

#7 micksim

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Posted 12 November 2010 - 02:33 PM

Try resetting the BIOS to its Defaults. Restart twice.
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#8 ttw07

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Posted 15 November 2010 - 02:06 AM

Thank you, after that it recognized the CD/DVD drives and I was able to reformat.

#9 micksim

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Posted 15 November 2010 - 04:19 AM

Thank you, after that it recognized the CD/DVD drives and I was able to reformat.


Glad it worked ttw07, you're welcome.

All the best

#RESOLVED#
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