Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

NTFS.sys Blue Screen Error


  • Please log in to reply
13 replies to this topic

#1 abckid24

abckid24

  • Members
  • 51 posts
  • OFFLINE
  •  
  • Local time:11:02 PM

Posted 10 November 2010 - 06:17 AM

I was using a registry cleaner and I must have deleted some important files or something. I am unable to get windows to start not matter what setting I use. The blue screen pops up after the windows logo screen. The error is caused by ntfs.sys, so windows must abort so no damage is done to the computer. I tried all boot options, Windows 7 CD, etc. I tied The Ultimate Boot CD.. but couldn't get anything to work.

BC AdBot (Login to Remove)

 


#2 abckid24

abckid24
  • Topic Starter

  • Members
  • 51 posts
  • OFFLINE
  •  
  • Local time:11:02 PM

Posted 10 November 2010 - 06:36 AM

A problem has been dtected and Windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

Technical information:

*** STOP: 0x00000024 (0x00000000001904FB, 0xFFFFF88003B7E418, 0xFFFFF88003B7DC70, 0xFFFFF88001C4E58B)

*** Ntfs.sys - Address FFFFF88001C4E58B base at FFFFF88001C38000, DateSta
4a4bc14f



#3 micksim

micksim

  • Members
  • 116 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Norwich, UK
  • Local time:05:02 AM

Posted 10 November 2010 - 07:00 AM

Hello abckid24

May I ask:

  • What happens to each boot option that you've tried? (Safe Mode, Last Known Good Config)
  • What happened when you tried the startup-repair from the Win7 CD?
  • Did you try System Restore from the options when running the Win7 CD?
  • When you tried the UBCD, did it load onto RAM?
  • If so, did you try to schedule a CHKDSK on the system drive?
  • If it did load, what did you try to do while running it?

I'm asking these questions in order to improve my knowledge of the circumstances and chose the best plan of support for you case.

Hope to be able to help.

Regards
| A+ | Net+ | MCDST | MCITP |

"...if ever I have made any valuable discoveries, it has been owing more to patient attention than any other talent..." (1642-1727, Isaac Newton)

#4 abckid24

abckid24
  • Topic Starter

  • Members
  • 51 posts
  • OFFLINE
  •  
  • Local time:11:02 PM

Posted 10 November 2010 - 07:11 AM

Micksim,

Thanks for the reply.

[*]What happens to each boot option that you've tried? (Safe Mode, Last Known Good Config)
They all go through windows loading logo screen, and then straight to the blue screen.
[*]What happened when you tried the startup-repair from the Win7 CD?
I boot from the CD.. but it goes right to the blue screen as well. I never reach the repair.
[*]Did you try System Restore from the options when running the Win7 CD?
See above.
[*]When you tried the UBCD, did it load onto RAM?
UBCD loaded fine, but I don't know which tool to use. The main all-in-in one tool (forget the name) seemed to be the best choice, but the screen kept going black when trying to run it. Im assuming it tried to actually run it on the OS.
[*]If so, did you try to schedule a CHKDSK on the system drive?
Nope, I couldnt find the correct tool.
[*]If it did load, what did you try to do while running it?
I didn't do much. The recovery tools were the ones linked to the all-in-one tool where the screen went black. The other tools didn't seem like they would actually "fix" anything. So I didn't do much with it.

So maybe you can point me in the right direction with UBCD. HDD is seagate.

Edited by abckid24, 10 November 2010 - 07:14 AM.


#5 micksim

micksim

  • Members
  • 116 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Norwich, UK
  • Local time:05:02 AM

Posted 10 November 2010 - 07:35 AM

OK here's what we will try to start with:

Boot onto the UBCD and navigate to My Computer.
In here, find your system drive (c: maybe?), right-click and select Properties from the dialogue box.
You need to now select the Tools tab and click the Error Checking button.
Make sure to have both boxes ticked and close the window by clicking OK.

This will prompt you to schedule a system scan at startup, and of course you want to say OK to this.
Restart the machine, make sure to remove the UBCD CD.

Let me know how you got on.
| A+ | Net+ | MCDST | MCITP |

"...if ever I have made any valuable discoveries, it has been owing more to patient attention than any other talent..." (1642-1727, Isaac Newton)

#6 abckid24

abckid24
  • Topic Starter

  • Members
  • 51 posts
  • OFFLINE
  •  
  • Local time:11:02 PM

Posted 10 November 2010 - 07:46 AM

OK here's what we will try to start with:

Boot onto the UBCD and navigate to My Computer.
In here, find your system drive (c: maybe?), right-click and select Properties from the dialogue box.
You need to now select the Tools tab and click the Error Checking button.
Make sure to have both boxes ticked and close the window by clicking OK.

This will prompt you to schedule a system scan at startup, and of course you want to say OK to this.
Restart the machine, make sure to remove the UBCD CD.

Let me know how you got on.

Okay..will try. I did not see a way to navigate the hard drive on UBCD originally. I just had a list of categories with a bunch of floppy disk tools.

#7 abckid24

abckid24
  • Topic Starter

  • Members
  • 51 posts
  • OFFLINE
  •  
  • Local time:11:02 PM

Posted 10 November 2010 - 07:54 AM

How do I navigate to My Computer?

I see:

BIOS
CPU
HDD
Memory
Others
Peripherals
System
Parted Magic
UBCD FeeDOS
User-defined

Boot next device
Reboot

GRUB4DOS menu

#8 micksim

micksim

  • Members
  • 116 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Norwich, UK
  • Local time:05:02 AM

Posted 10 November 2010 - 08:37 AM

My sincere apologies, I must have gotten confused with a similar case I'm troubleshooting at the moment where I'm using the HirenBCD instead, which has a GUI interface called MiniXP. I'll get back to you shortly with the procedure for UBCD.

Edited:

I'm afraid UBCD will be rather limited in regards to serving our approach's purpose. UBCD is great but for other things.
Now, are you able to burn a different boot cd? Say for example UBCD4WIN which has a GUI interface?

If so then you'll only need to burn this ISO onto a CD.
Another good boot CD is Hiren, it's also an ISO and you can get it from here.

There may be other ways of fixing your machine but, at this stage and judging by what you have described, it seems a bootCD is the way to begin with.

Edited by micksim, 10 November 2010 - 09:11 AM.

| A+ | Net+ | MCDST | MCITP |

"...if ever I have made any valuable discoveries, it has been owing more to patient attention than any other talent..." (1642-1727, Isaac Newton)

#9 abckid24

abckid24
  • Topic Starter

  • Members
  • 51 posts
  • OFFLINE
  •  
  • Local time:11:02 PM

Posted 10 November 2010 - 09:07 AM

If easier, I acutally just grabbed Mini WIndows Xp

OK nevermind..it couldn't boot up. :)

#10 micksim

micksim

  • Members
  • 116 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Norwich, UK
  • Local time:05:02 AM

Posted 10 November 2010 - 09:12 AM

If easier, I acutally just grabbed Mini WIndows Xp

OK nevermind..it couldn't boot up. :)


The BootCD didn't boot either? :o
| A+ | Net+ | MCDST | MCITP |

"...if ever I have made any valuable discoveries, it has been owing more to patient attention than any other talent..." (1642-1727, Isaac Newton)

#11 abckid24

abckid24
  • Topic Starter

  • Members
  • 51 posts
  • OFFLINE
  •  
  • Local time:11:02 PM

Posted 10 November 2010 - 09:17 AM


If easier, I acutally just grabbed Mini WIndows Xp

OK nevermind..it couldn't boot up. :)


The BootCD didn't boot either? :o

No no. It does. I got Hiren's BootCD 12.0 up right now. What should I do?

#12 micksim

micksim

  • Members
  • 116 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Norwich, UK
  • Local time:05:02 AM

Posted 10 November 2010 - 09:27 AM

Boot it, and from the initial menu select Mini Windows XP.


Posted Image


Once in here (it may take some time to load) you need to navigate to My Computer.
Now find your system drive (c: maybe? it will be the biggest size one), right-click and select Properties from the dialogue box.
You need to now select the Tools tab and click the Error Checking button.
Make sure to have both boxes ticked and close the window by clicking OK.

This will prompt you to schedule a system scan at startup, and of course you want to say OK to this.
Restart the machine, make sure to remove the UBCD CD.

Let me know how you got on.

| A+ | Net+ | MCDST | MCITP |

"...if ever I have made any valuable discoveries, it has been owing more to patient attention than any other talent..." (1642-1727, Isaac Newton)

#13 abckid24

abckid24
  • Topic Starter

  • Members
  • 51 posts
  • OFFLINE
  •  
  • Local time:11:02 PM

Posted 10 November 2010 - 09:30 AM

Yes I tried..that is what I was referring to earlier. It says Windows could not start due to an error while booting froma RAMDISK. Windows failed to open the RAMDISK image.

File \HBCD\XP.CA_ could not be loaded.
The error code is 7.

Setup cannot continue. Press any key to exit.

====

Any workarounds?

#14 abckid24

abckid24
  • Topic Starter

  • Members
  • 51 posts
  • OFFLINE
  •  
  • Local time:11:02 PM

Posted 10 November 2010 - 09:42 AM

Ok..reburnt ISO.. seems to be working now. Will check back.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users