Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Possible Adware


  • Please log in to reply
2 replies to this topic

#1 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,489 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:08:25 AM

Posted 10 November 2010 - 04:36 PM

Your post is blank...
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

BC AdBot (Login to Remove)

 


#2 Alphabet

Alphabet
  • Topic Starter

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:07:25 AM

Posted 10 November 2010 - 06:28 PM

Not intentionally. When I posted, the forums got really slow. Then the page 404'. Then I tried to post and it kept giving me a blank screen, despite which computer I tried to use. However, here is the message I saved into a notepad:

Hello. First of all, thank you for your time.

Computer: Windows Vista

Description:Now, I've had what is seemingly some form of adware on my computer for a while. No advertisements or windows pop up when browsing the internet, nor do they pop up at all. The issue is that audio is playing through my computer's speakers despite nothing visibly making the audio. No, it isn't MSN or anything. To confirm this, I've had it happen when I wasn't even on the computer, and the desktop was the only(!) thing "open".

The computer is playing what sounds like commercials, sometimes even without actual voices (so as if it were originally a video).

Before the audio plays, there is some quick "clicking" noise.

What I have done: I have some protection (AVG, Windows Firewall), but no matter what I put the settings to the audio can and does play RANDOMLY, as long as there is a connection to the internet. I routinely have been scanning my system, restarting in safe mode and doing so again, but to no avail. Nothing is coming up. I also removed AVG and installed Avira! for another scan in safe mode, which gave me a PDF exploit in my Temporary files - I removed it, but didn't save a log file (I'll admit that this was stupid). The problem did not go away at all when this exploit was removed. I have also installed ZoneAlarm Firewall to see if that stops it on the off-chance that it was somebody remotely accessing my computer, but it has not.


Related:My problem is -very- similar to this topic: http://www.bleepingcomputer.com/forums/topic274728.html

However, it is not entirely the same.

Cause: In Audio Mixer, there is this application called "Start", which occasionally becomes "SysFader" before quickly becoming "Start" again. Here is a picture of what it looks like:Posted Image.

If I mute this process, the audio is no longer audible. I can't find where this application is located, but I am fairly positive that - wherever it is - it is entirely to blame. The process disappears shortly after the commercials stop.

Thanks again for your time, I will be looking at this thread tomorrow and following any instructions if they are available. For now, I shall go to sleep.
_______________
Since then: I have downloaded two more antiviruses and removed more programs / files from my computer that came up. Despite this, I heavily suspect that I've not heard the last of this virus, as none of my previous efforts like this have proved to work. I have removed all but one antivirus program so as to not compromise the system by having multiple running at the same time. The next time that this happens, I shall use the command prompt "netstat -b" to see if I can get further information on the application.

#3 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,489 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:08:25 AM

Posted 10 November 2010 - 11:44 PM

Hi, yes I new it was not your fault that;s why I replied. You do have a rootkit it caused both the board issue and the sound issue.
We have two things to do and we can get this .. We'll do the first part now.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware


Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users