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hp notebook 6730s


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#1 kilted grannie

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Posted 09 November 2010 - 08:55 PM

Hi There. would be grateful for any advice, this note book had a virus and would,nt allow boot up ,daughter has run disk sanitizer to get rid ( not realising its cleared every thing) reset bios to restore factory settings changed bios to boot from upgrade bay ,wont read disk and receive message on screen saying non system disk or disc error., have run diagnostics Every thing seemed ok , on doing this sanitize did she clear all the drivers as well, is that how it cant read a disk.. or is the hdd wrecked. can you give me some advice. Thanks

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#2 bradumd

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Posted 10 November 2010 - 11:33 AM

Have you reinstalled windows yet?

#3 kilted grannie

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Posted 10 November 2010 - 03:10 PM

no dont have the discs have ordered them from America as HP in uk cant oblige, will have to wait until they come and go on from there, will post again if no luck Thanks for the reply




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