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How to remove antivirus action virus


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#1 casavarela

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Posted 09 November 2010 - 09:33 AM

My son's computer has been infected with this virus and we are trying to fix it. It will not let us access the internet, the task manager has been modified (it does not showe what process belongs to what), it will not let us do a system restore, and when i try to run malware bytes of of an external hard drive it will not let me. What can we do? We are not computer savvy at all!

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#2 boopme

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Posted 09 November 2010 - 11:39 PM

Hello, please try it this way there are some specific steps to do.

Please follow our Removal Guide here Remove Antivirus Action .
You will move to the Automated Removal Instructions

After you completed that, post your scan log here,let me know how things are.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
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