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services and controller app has stopped working


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#1 tawaz

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Posted 09 November 2010 - 06:11 AM

im using windows vista home basic and after conecting to the net using my phone the application services and controller app started appearing on my laptop(acer)now it wont boot in safe mode but am managing to boot it normaly some aplications are not working.i cant even go online or shut it down.

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#2 micksim

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Posted 09 November 2010 - 06:30 AM

You could try some basic procedures first, before we go any further:

  • Boot to F8 and attempt Last Known Good Configuration

If still no joy:

  • Boot to GUI and attempt a System Restore pointing at a date prior to when the first disruption occurred.

Make sure to have your phone disconnected from the machine.
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#3 tawaz

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Posted 11 November 2010 - 06:20 AM

hi!thanks for the help,still no joy.wont even open system restore and is reading all discs as blanks.pliz help

#4 micksim

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Posted 11 November 2010 - 07:30 AM

  • Open 'Computer' with Windows Explorer.
  • Right-click your system drive (maybe c:) and click Properties.
  • Select the tab Tools and click Error Checking.
  • Ensure to have both boxes ticked and click OK
  • Restart the machine.

If you're unable to execute this procedure, please try to boot to F8 again and select the option 'Command Prompt'.
When at command prompt, enter:

sfc /scannow and allow to finish. Let me know what the result was.

Still in command prompt do the following:

chkdsk /x /r and allow to run.

Let me now of both results, if you still need help by then.

Regards

Edited by micksim, 11 November 2010 - 07:38 AM.

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#5 tawaz

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Posted 11 November 2010 - 09:22 AM

stil no joy,when i go to tools the application freezes when i click check errors and when i go to f8 and try to boot using command prompt it loads files and dosen't go to the command prompt instead it goes straight to ask for my password and fails to log in.HELP

#6 micksim

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Posted 11 November 2010 - 11:45 AM

Can you access command prompt from within the Operating System?

Go to Programs> Accessories > Command Prompt. Try the same procedures described on my last post.

If you can't access it this way, then try:

Hit the Windows key and 'r' at the same time.
The RUN dialogue will pop-up.
Type in CMD and hit Enter.

This should bring the same command prompt up. Try the same procedures described on my last post.
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#7 tawaz

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Posted 11 November 2010 - 01:54 PM

tried it,when i type sfc/scannow i get you must be an administrator running a console session so i tried right clicking on command prompt in the start menu and tried clicking on run asadministrator but the start menu freezes everytime i try.When i type chkdsk/x/r i get access denied as you do not have sufficient privileges.you have to invoke this utility running in elevated mode.

#8 cryptodan

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Posted 11 November 2010 - 02:10 PM

What kind of phone application did you install that allowed you to connect to the net?

What phone do you have?

#9 micksim

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Posted 11 November 2010 - 02:26 PM

...i get access denied as you do not have sufficient privileges.you have to invoke this utility running in elevated mode.


Just so we know where we are with these privileges, try creating a new administrator account.

If it works, then try the same procedures logged-off from the original Admin account, and logged-on to the new Admin account.

Edited by micksim, 11 November 2010 - 02:29 PM.

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#10 tawaz

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Posted 11 November 2010 - 04:05 PM

tried creating a new admin account but it wont open

#11 micksim

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Posted 11 November 2010 - 05:24 PM

tried creating a new admin account but it wont open


Ok let's try activating the inbuilt Administrator account instead:

1. Logon to Vista using your usual account.
2. Launch the cmd prompt - Make sure you select, 'Run as administrator'
3. Net user administrator p£ssw0rD
4. Net user administrator /active:yes
5. Switch User, or logoff
6. Logon as Administrator Password p£ssw0rD
(Your password may be different!)

Try this even if you can't 'Run as administrator'.

Check in the Control Panel to see if the user account still belongs to the administrator group.

Is your UAC still on? Make sure to turn off UAC (use this article if you need), Firewall Windows Defender and any extra security you might have installed.
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#12 tawaz

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Posted 11 November 2010 - 07:53 PM

when i open Accessories in the start menu and right click cmd prompt,then when click run as administrator it dosen't open instead it freezes same applies when i go to the control panel and ac
cess user accounts ,when i try and access anything the same happens, everything freezes.

#13 micksim

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Posted 12 November 2010 - 04:54 AM

when i open Accessories in the start menu and right click cmd prompt,then when click run as administrator it dosen't open instead it freezes same applies when i go to the control panel and ac
cess user accounts ,when i try and access anything the same happens, everything freezes.


1. Download subinacl.msi, and save it on the desktop.
2. On the desktop, double-click subinacl.msi to install the tool.
3. Select C:\Windows\System32 as the destination folder.
Note This step assumes that Windows is installed in C:\Windows. If Windows is installed elsewhere, select the appropriate path to .\System32.
4. Open Notepad.
5. Copy the following commands and then paste them into the opened Notepad window.

subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
subinacl /subdirectories %SystemDrive% /grant=administrators=f
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f
subinacl /subdirectories %SystemDrive% /grant=system=f

6. In Notepad click File, Save As, and then type: reset.cmd
7. In Notepad click Save as type, and then select All Files (*.*).
8. Save the reset.cmd file to your desktop, and close Notepad.
9. Double-click the reset.cmd file to reset the Windows permissions.
Note This step may take several minutes, so please be patient. When the permissions have been reset, you will be prompted with "Finished, press any key to continue."
10. Press any key to complete the installation.
Restart the machine
Check if you have the right permissions to all the folders for all users.
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#14 tawaz

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Posted 12 November 2010 - 06:50 AM

managed to download "subinacl.msi"using my mobile phone (Nokia E52) but now the problem is uploading it to the laptop coz all 3usb ports are no longer responding.all external conections are now non existant.i use my phone as a modem when i conect to the net using my laptop.the
laptop also dosen't have bluetooth.

#15 micksim

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Posted 12 November 2010 - 08:16 AM

Back to the beginning then:

Did this problem happen when you installed the tethering application?
Or, you have been running this environment for a while but only now it has decided to break?
What application is it?

Finally, are you able to access the Device Manager?
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"...if ever I have made any valuable discoveries, it has been owing more to patient attention than any other talent..." (1642-1727, Isaac Newton)




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