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Disabled AVG, Combodfix still won't run.


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3 replies to this topic

#1 SovietCanuckistan

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Posted 08 November 2010 - 04:21 PM

I temporarily disabled AVG 2011 just as it said to in this thread (http://www.bleepingcomputer.com/forums/topic114351.html), but I still get this message every time I try to run ComboFix:

"ComboFix cannot run when AVG is installed.
This is due to AVG's targeting of ComboFix's files/processes.
It would be dangerous to continue.

Please uninstall AVG or use another tool"

How can I get ComboFix to run without uninstalling AVG entirely?

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#2 Broni

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Posted 08 November 2010 - 04:48 PM

Never run Combofix on your own.
If your computer is infected...

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

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#3 quietman7

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Posted 08 November 2010 - 06:29 PM

If you are trying to run ComboFix on your own due to malware infection, please be aware that using ComboFix is only one part of the disinfection process.

As Broni advises, no one should be using ComboFix unless specifically instructed to do so by a Malware Removal Expert. Please read the pinned topic ComboFix usage, Questions, Help? - Look here.

After posting your logs in the proper forum and your Helper instructs you to run ComboFix then you will need to follow those directions. ComboFix will not run until AVG is uninstalled as a protective measure against the anti-virus. This is because AVG "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG first.
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#4 eudis

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Posted 08 November 2010 - 09:14 PM

I also found it hard every time you use ComboFix, having to give up home AVG.

I downloaded ComboFix, Oct. 28, using the same in safe mode F8, worked perfectly, because AVG does not is not with the protection enabled.

taking all this work, try another virus removal tool.

because I think ComboFix, an excellent tool.

thanks




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